SUMMARY:

• Dynamic and results - oriented servant leader with more than 10+ years of experience in Software Development, with the last 5 years focused on Financial Strategic Planning Products & Healthcare Payment Processing Systems. Offers in-depth, hands-on knowledge of Program, Project, Release & Delivery Management.
• Extensive experience in Data Analytics, Software Development, Quality Assurance, and Production Support.
• Demonstrates excellent blend of technical, functional, analytical, management, and interpersonal skills, resulting in effective work relationships with employees and clients.
• Proven cross-functional team leadership talent to build consensus amongst all stakeholders and keep projects on track even under difficult circumstances to deliver exceptional results
• Exceptionally diverse combination of hard and soft skills from software savvy and process methodology to risk management, learning agility, and interpersonal effectiveness
• Unique blend of strategic and creative acuity to fill multiple roles on a small team and interact productively with all departments
• Strong marketing expertise in launching award-winning products and strengthening brand identity for a diverse selection of organizations
• Extensive experience and ability to leveraged functional, industry and SOA knowledge to develop value propositions, define project scope, budgets and schedules to balance business needs, budgets and risks. Estimated work effort, skills/resource requirements and developed high level as well as detailed project plans.
• Lead high performance on- & off-shore project teams to deliver complexed products and solutions
• Utilized disciplined project execution through well-defined processes following scalable project management framework
• Experience managing stakeholders and technical resources to perform business process reengineering, as-is/to-be modeling, functional mapping, and gap analysis resolution. Identified business drivers. Designed, configured, prototyped well thought out, robust solutions. Communicated solutions at all levels
• End-to-end data warehousing experience across full SDLC from discovery to maintenance.
• Experienced in managing large centralized EDWs as well as subject oriented data marts.
• Managed Global BI initiatives encompassing multiple ERP systems and multiple data warehouses.
• Managed teams of ETL programmers, database administrators and reporting specialists
• Worked with IT, business unit functional leads, program directors, and other stakeholders to ensure strategic and operational BI initiatives are appropriately prioritized, approved and resourced.
• Provided program/project expertise in the design & development of BI solutions architecture - data warehousing and reporting.

WORK EXPERIENCE:

Confidential

TECHNICAL PROJECT/PROGRAM MANAGER

Responsibilities:

• Responsible for project delivery & production support within the Enterprise Information Service supporting the Global Financial Corporate Information Delivery Team.
• Most efforts provide support to Oracle initiatives that empower our stakeholders with the insight to run Confidential from the hotel-level up through the Board.
• The team supports the Hyperion EPM Suite, Oracle Essbase OLAP Server for Strategic Planning, Allocation & Budgeting, Financial Reporting and Governance the Essbase development area. Systems managed include HFM, FDM, HSF, Financial Reporting, Workspace, Foundation Services, OBIEE and Smart View Excel Add-in system areas.
• Support Informatica development & services from system sources - Teradata, PeopleSoft, other Confidential system sources, external Sources Database
• Experience in working through all phases of Software Development Life Cycle (SLDC) including the design, development, implementation, and maintenance of high profile, complex financial data applications.
• Work with Technical Solution Lead to define detailed project charter.
• Worked to defined high level estimate to ensure budget requirements are met;
• Hold key scope and roadmap discussions to ensure critical path is established, realizing minimal viable product and determining immediate requirements/user stories
• Determined future state approach and funding requirements for de-scoped items for leadership review & approval
• Define and manage scope, budget, schedule, priorities and risk throughout the multiple projects.
• Designed and implemented all project work plans as per requirement.
• Evaluated individual work load and identified requirement of resources.
• Managed and reviewed project deliverables
• Maintained projects and analyzed risk to minimize issues.
• Analyzed project schedule and recommended improvements to all internal processes.
• Responsible for coordinating creation, maintenance, and support of all application objects including outlines, Calculation scripts, Business rules, rules files for dimension building and data loading, security objects through Essbase Administrative Services, and MDX queries.
• Discuss all production support aspects with application development management.
• Coordinate technical support team for production cycles jobs and troubleshoots issues.
• Develop relations with business community and the outsourced service providers.
• Provide additional support to existing production support procedures.
• Interact with infrastructure, release management, change management, QC and application teams.
• Prioritize issues raised and resolve it accordingly.
• Manage Global Business Partners to an SLA and execution of critical situations.

Confidential

PROJECT MANAGER

Responsibilities:

• Led a cross-functional resources including PMO, IT, and multiple operational areas to performed GAP analysis, identifying problems and business needs, executing a project end to end within a compressed 30-day timeframe.
• As a project manager, managed highly visible, complex projects designed to improve speed, quality and control of business processes within a startup financial agency.
• Provided clearly defined project expectations, exceeded expectation with timely delivery of critical milestones, and communicated measurable project results.

Confidential

PROGRAM / PROJECT MANAGER

Responsibilities:

• Led Product Delivery Business Project team working closely with Confidential Plan customers on the delivery of strategic products & services.
• Role required the ability to manage medium to large scale projects throughout their lifecycle, supporting the strategic release of Confidential ’s Provider Network Administration and Payment Management value streams.

Confidential

SHAREPOINT SME

Responsibilities:

• Outlining clear and high expectations for team members, the role required management of the SharePoint vendor (Matrix Resources) and business team implementing 2013 SharePoint upgrade, enhancements and migrating 482,000 MB of data from the organization 2010 SharePoint environment.

Confidential

Program Manager

Responsibilities:

• Responsible for establishing and running the Project Management Office with the objective of ensuring all projects are delivered using a ‘best-practice’ Project Delivery Approach and are delivered within the agreed scope, time, cost and quality.
• The role was three-fold, firstly overseeing the portfolio of organizational projects, providing expert knowledge and support and monitoring progress and reporting on the portfolio status. Secondly managing projects/programs directly.
• Finally, the development, introduction and on-going iteration of the organization’s Project Delivery Approach.