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Scrummaster/project Manager Resume

Santa Ana, CA

PROFESSIONAL SUMMARY:

  • Versatile and well - rounded IT professional with strong project and technical management experience; experienced in organization-wide, multi-enterprise, multi-location projects; flexible, team-oriented communicator who is result driven with a professional, can-do attitude.
  • Websphere Commerce, MQ Series, TSM, AIX, DB2, Iseries/AS400, S390, Planview, MS Project Server, Oracle PL/SQL, Sun Solaris, Unix, Linux, Windows NT, JAVA, J2EE, HTML, XML, JSP, JAXB, WSDL, B2B-B2C Ecommerce, i2 Supply Chain Management, Vignette, Vitria, EAI, xCBL, SonicMQ, JRun, Weblogic, IIS, Apache, MS Office, Powerpoint, Visio, BPCS, Confidential, CRM, Cognos Impromptu and Powerplay, SQL Server, Clearcase, Clearquest, Sharepoint, BMC Remedy, Clarity/Niku, Basecamp. Jira, Confluence, Rally, Team Foundation Server ( Confidential ), Primavera
  • Over 15 years of IT experience in the areas, ERP, Supply Chain Management, Finance, Ecommerce B2B and B2C, Mortgage Origination, Mortgage Funding and Loan Servicing, Capital Markets, Pharmacy Benefits Management and Healthcare; Distribution and Manufacturing and BI/DW projects for companies such as IBM Canada, Banc of America Securities, Mazda North American Operations, Campbell Soup, Countrywide Financials, Confidential, Disney Consumer Products Division, Confidential, Confidential and Lowes.com;
  • Managed a cross-functional team of up to 64 internal resources as well as third party consultants and solution providers in various projects at the same time working with internal and external customers. Project management experience addressing corporate/business issues.
  • Re-engineered and created IT internal and business processes to meet SOX (Sarbanes Oxley Act) and SAS70 key controls in the areas of business continuity, user access and logical security, configuration management, production change control and SDLC.
  • Experienced in managing projects involving multi-platform, n-tier architecture, multi-location, joint-application development (JAD) projects from inception to deployment; conducted scope and project planning, business requirements gathering, systems analysis and design, development, testing, user acceptance and deployment.
  • Experienced in ITIL/ITSM framework and in PMI PMBOK, Waterfall and Agile PMLC and SDLC.

PROFESSIONAL EXPERIENCE:

Confidential, Santa Ana, CA

Scrummaster/Project Manager

Technologies: Sharepoint, MS Project, MS Office, CA Rally

Responsibilities:

  • Managedpharmacy benefits administration and fullfillment projects
  • Performed project initiation, planning including project budget and vendor procurement, execution, control and closing.
  • Tracked and reported project and budget performance to lifecycle management;
  • Performed risk assessment and mitigation, release management; project change requests impact assessments and notices
  • Facilitate SCRUM ceremonies (Sprint Planning, Daily Stand-up, Sprint Review, Sprint Retrospective and Backlog Grooming) as a Scrummaster using CA Rally

Confidential, Long Beach, CA

Scrummaster/Project Manager

Technologies: Sharepoint, Primavera, MS Project, MS Office, Jira, Confluence

Responsibilities:

  • Managebroker and member portal workstream projects for ACA Marketplace.
  • Perform project initiation, planning including project budget and vendor procurement, execution, control and closing.
  • Tracked and reported project and budget performance to lifecycle management;
  • Perform risk assessment and mitigation, release management; project change requests impact assessments and notices
  • Facilitate SCRUM ceremonies (Sprint Planning, Daily Stand-up, Sprint Review, Sprint Retrospective and Backlog Grooming) as a Scrummaster using JIra and Confluence

Confidential, Corona, CA

IT Project Manager

Technologies: AIX, Websphere, Sharepoint, Remedy/BMC, Clarity/Niku, MS Project, Net Technologies/Framework, Web Services, Project Central

Responsibilities:

  • Managed Confidential software development and infrastructure projects including software and infrastructure updates, upgrades and migration;
  • Managed business and technical requirements gathering and expectations with various stakeholders;
  • Tracked and reported project and budget performance to lifecycle management;
  • Performed risk assessment and mitigation, release and change management.

Confidential, Torrance, CA

Scrummaster/Project Manager

Technologies:.Jira, Confluence, Net Technologies/Framework, Web Services, Primavera, Sharepoint, HTML5

Responsibilities:

  • Setup Jira sprint plans; lead daily standups and sprint related meetings.
  • Performed business and technical requirements gathering with various stakeholders.
  • Generate project plan, project schedules/timelines, statements of work, risk and issues log.
  • Performed risk assessment and mitigation, release management in various environments; project change requests impact assessments and notices.
  • Managed QMS audit project;
  • Presented regular status of assigned projects to IS/PMO portfolio review meeting.

Confidential, Costa Mesa, CA

Project Manager (Contract)

Technologies:.AS400/Iseries, Net Technologies/Framework, Team Foundation Services ( Confidential ), Sharepoint, Mainframe/zSeries

Responsibilities:

  • Setup Confidential sprint plans; lead daily standups and sprint related meetings.
  • Performed all project management duties and responsibilities in support of software projects for regularly scheduled releases and sprints/laps.
  • Managed the migration and conversion of print settings and form templates;
  • Managed software development/deployment projects including testing, change and source control processes
  • Manage product and work item backlogs for team, overcome impediments and update project portfolio dashboard on a daily basis for automotive policy renewals systems.
  • Perform risk assessment and mitigation, release management in various environments; project change requests impact assessments and notices.

Confidential, Mooresville, NC

Technical Project Manager (Contract)

Technologies: Avaya, IVR, ERP, Websphere Commerce, Java, BM zSeries and Storage, IBM pSeries, IBM tape, HP Openview, CA, BMC Remedy, Teradata, EMC disk and tape, CISCO, and Brocade, MVS, AIX, Linux, Sitescope, Microsoft and Novell Netware operating systems, Sharepoint, Ms Project Server

Responsibilities:

  • Managed both software development and IT infrastructure projects for Lowes.com.
  • Managed software development/deployment projects including testing, change and source control processes.
  • Performed risk assessment and mitigation, release management in various environments; project change requests impact assessments and notices.
  • Supported PCI compliance and ITIL/ITSM framework and best practices.

Confidential .

Scrummaster/Project Manager

Technologies: ERP, .Epicor, AS400/Iseries, Mimix, Net Framework, SOAP, SAML, Java, JAXB, IIS, Apache, XML, WSDL, JSP, SQL Server, Cybersource, Omniture, Coremetrics, Akamai, Clippership, Javascript, Microstrategy, Team Foundation Services ( Confidential ), WCM

Responsibilities:

  • Setup Confidential sprint plans; lead daily standups and sprint related meetings.
  • Manage product and work item backlogs for team, overcome impediments
  • Managed the migration and conversion of print setting and form templates;
  • Led 17 client implementations and client boarding process for B2C ecommerce loyalty rewards, ecatalog websites, ERP, vendor integration, order fulfillment including drop shipped and distributed orders, business intelligence and CRM customer analytics.
  • Performed risk assessment and mitigation, release management in various environments; project change requests impact assessments and notices.
  • Responsible for managing custom development and migration of Carlson U.S. clients to the Canadian hosting site.
  • Ensured PCI compliance of hosted solution.

Confidential, Anaheim, California

Supply Chain Programming Manager

Technologies: ERP, AS400/iseries, Mimix, AIX, Windows, Websphere Commerce, Java, JAXB, IIS, Apache, XML, WSDL, JSP, RPG, DB2, SQL Server, TradeStone, WebPDM, ERP, Omniture, Coremetrics, Akamai, Lawson, Lotus Notes, Microstrategy, Netezza, ETL, BRMS, WCM

Responsibilities:

  • Managed and participated in the development and implementation of goals, objectives, priorities and budgeting for all B2C Retail Ecommerce and B2B ERP Supply Chain applications including Order-to-Cash, Order-to-Delivery including drop shipped and distributed orders, and Procure-to-Pay applications.
  • Performed project management and business systems analysis responsibilities -- from inception to closure (create project plans, project schedule and timelines, change requests notices, status reports, risks and issues log) for all Retail Ecommerce (pacsun.com) and Supply Chain programs and initiatives.
  • Managed software development/deployment projects including testing, change and source control processes.
  • Ensured OWASP, PCI and SOX security and privacy compliance;
  • Managed integration to PKMS-WMS and Lawson Financials
  • Participated in SEM, SEO, customer segmentation, conversion analysis and strategy.
  • Conducted performance goal setting and review of 7 direct reports.

Confidential, Irvine, CA

Project Manager

Technologies: Epiphany CRM, Mainframe (IBM zSeries), Java, JSP, Cobol, Business Objects, Informatica, ETL

Responsibilities:

  • Responsible for analyzing, supporting and implementing assigned systems and projects relating to customer relationship management (CRM) and retail marketing programs such as vehicle performance data warehouse, handraiser program overhaul, contest and incentive programs.
  • Translated all JSOX and SOX compliance requirements into initiatives for the vehicle marketing group.
  • Managed QMS audit projects;
  • Generated project plan, project schedules/timelines, statements of work, risk and issues log.
  • Performed risk assessment and mitigation, release management in various environments; project change requests impact assessments and notices.
  • Managed software development/deployment projects including testing, change and source control processes.
  • Managed 3rd party consultants and other project managers.

Confidential, Rancho Dominguez, CA

AS/400 Programming Manager

Technologies:Iseries/ AS400, Oracle DB Server, Websphere Java, HP-Dec Alpha, RPG, DB2, Windows NT, .NET

Responsibilities:

  • Responsible for supporting, organizing, planning, assigning tasks and budgeting for all software development projects;
  • Act as IT project manager for projects as assigned by senior management;
  • Managed QMS audit projects;
  • Integrate legacy system with MS. Navision financial package, web reporting, Baan manufacturing ERP, shipping and carrier management systems and production floor machines.
  • Develop documentation and process standards when requested, for use as part of IT department’s system development methodology.
  • Managed software development/deployment projects including testing, change and source control processes.
  • Responded and remediated to regular audit findings relating to SOX, SAS70, PCI and Amex Audits.

Confidential, Cypress, CA

Project Manager

Technologies: IVR, Cisco Telephony, ERP, iSeries/AS400, Mimix, SQL Server, HP-Dec Alpha, Confidential, RPG, DB2, Cobol, Windows NT, .NET, RPG, COBIT, COSO, SXC RxClaim, RxExpress, EDI 835 and 837, ERP, Lotus Notes, Sharepoint, MS Project Server, BMC Remedy, ETL, Documentum ECM

Responsibilities:

  • Overall project manager of company’s initiative to meet SOX Section 404 including re-engineering and creating IT and business controls in the areas of business continuity, user access and logical security, configuration management, software change management and SDLC; managed a team of 64 cross functional resources;
  • Managed Oracle AR/Billing conversion project from AS400- Confidential and GL posting to corporate Oracle system;
  • Managed voice-over-IP proof of concept, remote agent, interactive voice response (IVR) and outbound prescription renewal auto messaging and marketing projects;
  • Champion assigned PMO projects from initiating to closing; create executive summaries and ROI analysis for steering committee approval to writing project charters, project plans, statement of work, test plans, implementation and training plans.
  • Meet and negotiate with vendors regarding professional services, software and hardware procurement and maintenance based on assigned projects/programs.
  • Managed software development/deployment projects including testing, change and source control processes.

Confidential, Agoura Hills, CA

AS400 Development Manager

Technologies: AS400/Iseries, Mimix, SQL Server, VB.NET, ASP, HTML, RPG, DB2, Windows NT, RUP, UML, ACMS, FASTER-SE, Lotus Notes, Docstar ECM

Responsibilities:

  • Managed and supported the Correspondent Lending Division’s (CLD) proprietary origination and funding systems.
  • Provided direction, guidance and supervision of assigned projects from inception to close for AS400 and Visual Basic; knowledgeable in FASTER-SE methodology.
  • Managed software development/deployment projects including testing, change and source control processes
  • Manage 3rd party consultants and project managers.
  • Conducted performance goal setting and review of 6 direct reports.
  • Streamlined SDLC process and defined roles and responsibilities.
  • Provided operations and production support where necessary.

Confidential, Irvine, CA

Solutions Delivery Manager

Technologies: Sun Solaris and Cisco infrastructure, Confidential, Oracle 9i, JRun ASP, Iplanet Webserver, Vignette EAI, Gentran EDI Translator, HTML/JSP, JAVA and i2 TradeMatrix, i2 Optimizer, XML, Powerplay, Impromptu, TCP/IP, C++

Responsibilities:

  • Responsible for all aspects of client solution analysis, planning, staffing and controlling supply chain management and e - procurement projects using i2 TradeMatrix;
  • Performed gap analysis between business needs and i2 TradeMatrix software functionality.
  • Participated in vendor selection relating to application and software development tools.
  • Developed detailed project plans and work-breakdown structure (WBS) for all assigned clients and or prospects.
  • Conducted i2 supply chain management solutions analysis, modeling and presentations to prospective clients.
  • Oversaw and facilitate the development of use and test case generation for supply chain product offerings relating to Forecasting, Inventory and Replenishment Planning.

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