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Scrum Master / Sr. Project Manager Resume

Thousand Oaks, CaliforniA


  • 12 years of experience in designing/architecting of solutions including product development, product/project management, delivery management, integration, planning and management of builds, configuration, code management, production/customer support, maintenance, enhancements and quality control, implementation, Global Collaboration across BU’s /Partners, Leadership, Mentoring.
  • Experience in SAFE Agile transformation & Implementation
  • Experience in domains like Health Care & Retail
  • Deep expertise in Mobile Middleware & iOS based mobile applications.
  • 12 years of IT experience with a very good mix of Project Management, Business and Technical track.
  • 6 years of experience of working at client location.
  • Played a variety of roles such as a Scrum Master, Release manager, Technical Project manager, Technical program manager, Technical Lead and application developer
  • Extensive work experience in the Healthcare and Retail domain.
  • Experience in complete PM Life Cycle including Planning, Execution, Monitor & Control and Closure.
  • Proficient in projects executed using onsite - offshore model (Global resource model).
  • Proficient in handling Change Management and Release Management for IT programs
  • Good people management skills - capable of handling large dynamic teams.
  • Ability to take up challenges and perform in challenging work environments
  • Introduced best practices and service improvement.
  • Adroit in conducting periodic reviews, identifying & mitigating risks, measuring metrics, tracking project progress and submitting status reporting.
  • A self-starter with proven success working with highly competent teams and complex systems
  • Worked extensively in Maintenance, Development, Production support and Enhancement projects, Quality and Change Management processes.
  • Experience in delivering projects worth Millions of dollars under stringent timelines and high pressure. Exceptional ability to maintain and build client relationships.
  • Responsible to explain the business requirement to the Technical team.


Programming and Scripting Languages - Development: Objective C, C Sharp, XML, SQL

Programming and Scripting Languages - Oversight & Management: Java, Angular & React

Frameworks, Tools, and Libraries: AMP - Confidential Mobility Platform, Dexterra Mobility Platform, Sybase Unwired Platform, Kony Mobility Platform, Pyxis Mobility Platform Xcode, Eclipse, Visual Studio, Mobility MDMs, MongoDB, Jira, Confluence, SharePoint, VersionOne

SOA: SOAP and REST based micro services

Device Platforms: iOS, Window Mobile, Android, Black Berry & responsive websites

Databases and Adapters: Mobile Middleware Adapter Database integration with SQL Server, Oracle, SAP, Siebel

Devices and OS: Window XP/7, Windows 2003,2007, 2008 R2, Mac Snow Leopard, Loin, Maverick

Misc: Instruments, UI Automation, Soti, Interface Builder, App Store, Cocoa Touch, UIKit, Core Data, SQLite, XML Parsing, JSON Parsing, GIT, SVN, Splunk, Bamboo, Jenkins


Confidential, Thousand Oaks, California

Environment: React, Angular & Micro services

Scrum Master / Sr. Project Manager


  • Lead and coached the product owner and team in the Scrum adoption.
  • Provide Scrum trainings to the internal and external teams.
  • Work with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization through scrum of scrums.
  • Manage the different rituals under Scrum likes Daily Standup, Sprint Planning, Sprint Demo and Sprint Retrospective
  • Work on different artifacts under Scrum: Sprint backlog, Scrum Board, definition of done, Velocity charts, burndown chart
  • Help the product owner in writing the user stories and grooming of product backlog.
  • Work closely with developers to identify and remove impediments to the Development Team’s progress.
  • Proficient in writing user stories/requirement based on discussion with client and SME.
  • Play the role of Release manager.
  • Work on the release planning, implementation and validation.
  • Defining project scope, skill identification, resource planning, efforts estimation, performance review of team members

Confidential, San Francisco, CA

Environment: Kony, iOS & Android Native Development

Development Manager - Online & Mobile


  • Working with product management and regional stakeholders to develop a strategy and roadmap for the iOS and Android applications
  • Working with business partners to create and manage mobile application release schedules, resources, and budgets
  • Hire, manage, and lead a team of talented mobile developers to create a world class mobile application delivery organization
  • Manage the day-to-day activities of the development team and hire high quality talent to expand the team’s capabilities
  • Manage and oversee Android and iOS development for on-time and on-budget delivery
  • Manage and oversee onshore and offshore vendors for on-time and on-budget delivery
  • Enable continuous improvement within the delivery process by incorporating feedback from various sources including end users, business partners, IT partners, and executives
  • Identify and implement process improvements to reduce costs while improving time to market and quality
  • Track user feedback on Apple and Google stores and other app feedback systems to influence the Mobile app roadmap
  • Manage key IT relationships including architecture, infrastructure, services, data and security.

Confidential, Mounds View, Minnesota

Environment: iPad, REST web services, XCode 6, iOS (7,8),Objective, Source Safe (GIT)

Technical Project Manager


  • Played role of technical project manager and gathered mobile UI requirements.
  • Managed distributed onsite & offshore team
  • Arranged meetings with different team for a client requirement and documented the same. Shared/explained the development team how to handle it during development/migration.
  • Responsible to conduct workshop to understand the impact of requirement changes to different team/stake holders.
  • In the case of any migration, issue worked with different SMEs to understand and pass the same to the Technical team to handle it.
  • Update, track and close issues in the master issues log
  • Manage and report issues for assigned waves through master issue log
  • Escalate blockers to leadership and present the same in daily 8 AM call with leadership.
  • Risk & Issue Management (Preventive & Mitigation plan)
  • Logging SRs for change order to track project activities
  • Sharing weekly status update for assigned waves
  • Ensured that all program processes are followed
  • Focus on Recruitment and subsequent Training and Enablement of new team members.
  • Resource Management (resource planning & schedule)
  • Responsible for Technical Discussion, Status Meeting, Coding and reviewing of the work
  • Facilitate the Onsite offshore call for the proper transfer of work between onsite to offshore and vice versa.
  • Socialize the Production migration plan with all stakeholders
  • Update the production migration cutover plan on time and share the status with different stakeholders two times daily

Confidential, Bolingbrook, IL

Environment: iPhone (4s, 5, 5s, 6, 6 Plus), REST web services, XCode 6, iOS (7,8),Objective, Cornerstone(SVN), Mapkit, Zbar, Zing, Dynatrace, GPShopper, CardIO & Omniture iOS Technical Lead\Architect


  • Design and develop application
  • Work with team and help out on solution
  • Define project architecture
  • Leading offshore team to complete Development.
  • SIT / UAT and Hyper care/Post Go Live Support and worked as single point of contact
  • Review of project artifacts (code)
  • Release management - test flight and app store
  • Jira tracking and status update
  • Performance \ code optimization

Confidential, Beaverton, Oregon

Environment: iOS (iPod Touch), REST web services, XCode, Objective, Tower (GIT), jira, Reveal, Sleds (Liena and verifone), AFNetworking, Testflight

Lead iOS Developer


  • Build mobility solution for Confidential retain business
  • Directly work with end users and BSAs, UX teams and define project requirements
  • Define project architecture
  • Leading offshore team to complete Development.
  • SIT / UAT and Hyper care/Post Go Live Support and worked as single point of contact
  • Review of project artifacts (code)
  • Prepare technical specifications document, architecture design
  • Coding and unit testing
  • Production deployment and work with different support teams
  • Provide Training and handover to supporting team
  • Performance optimization


Environment: (iPhone 4s, 5 and 5S)Siebel CRM exposed via web services, XCode, Objective C, SUP, iPhone, Windows 2008 R2, Relay Server, SVN

Lead Developer


  • Lead the team on Development
  • Provide Training and handover to supporting team
  • Designed and developed iOS Solutions for Salesforce automation
  • Diagnose crash files & providing solutions critical production issue
  • High level estimation of work efforts for requirements obtained from the client
  • Coding, designing
  • Requirement gathering of various use cases with customer/ onsite coordinator
  • Review of project artifacts (Code)
  • Technical ownership and bottom line responsibility for all respective requests/ requirements which was delivered to the customer on time


Environment: Siebel 7.7, SQL Server 2005, C#, VB, web services, Confidential, Window XP,2003, Window Mobile

Senior Developer


  • Played lead role in parts/sales management application
  • Helped team in design, development and deployment
  • Played defect and deployment prime role in SIT/UAT
  • Worked on business requirement gathering, solution preparation, development and configuration
  • Hyper care with technical/business Go-live
  • Provide Training and handover to supporting team
  • Implement Post support Units
  • Work close with onsite team for solution preparation, development and configuration and solution demo presentation to business


Environment: C#, VB, .Net, Java, Window Mobile, Black Berry, Eclipse, XML, Back integration Adapters, web services

Software Engineer


  • More than 50 clients supported during product support and development i.e Verizon/Smud/Masco/Accenture/Unisys/Vodafone & Telstra
  • Understand product issues in technical support calls
  • Provide fix \ workaround on reported problems
  • Production support for product issues
  • Development on regular product enhancements and features
  • Design customer applications as per product features
  • Support customer deployments
  • Support partner application development and issues
  • Helped existing customers to migrate on new product features and releases
  • On call product support for severity 1 issues - routed via sales\support team

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