SUMMARY:

• Working on the principles of “Technology should always work the way a customer thinks” and establishing Information Technology as an equal partner in the corporate boardroom.
• Experienced and Responsible Global IT/IS Enterprise Big Data Architect & Business leader meant to deliver positive results under extreme conditions.
• I am known to revive confidence in staff and mobilize them into high performance Project Teams geared towards success.
• With Strong 26 years of experience in removing business flow Pain - points by demonstrated use of automation of Industrialized Crowd-Sourcing projects, Enterprise Architecture (EA) frameworks, business intelligence analytics, digital engagement; merging with Tier 1 Enterprise Resource Planning ( Confidential ) Software’s, Big Data, Cloud orchestration, creating scalable Infrastructure design & Virtual Architecture; and eventually mapping them as Venture Capitalist.

EXPERTISE:

Change Agent & Rebuilds: Overhaul of IT department at Confidential and Confidential with an Ability to quickly learn business & point out the pitfalls.

Merger & Acquisition: Drove 4 M&A (at Confidential ). Facilitated two company reorganizations and adapted to diverse management styles of 3 CEO’s with vision to build a solid IT and Mobility Network Architecture.

Global Multifaceted Team Building & Retention: Created and assembled teams at Mouawad, Confidential & Confidential . A competent energetic IT Leader who blends into different work culture and Hire, develop, coach, appraise, reward & retain a highly qualified global IT staff; motivate and lead by example.

Innovation and Trends: Actively engaged in a defined process to keep IT Leadership current on trends, new solutions such as Crowd-Sourcing, Cloud Computing and Big Data Hadoop, Hive, Pig & Zookeeper.

IT Governance: Provide cost effective management, enforce IT policies & standards in compliance with Standards for license and documentation using Enterprise Architecture framework models (TOGAF, Zachman, VRM).

E-Commerce: Ability to create and develop online retail application. Assisted for Mouawad, Confidential and currently assisting at Confidential .

TECHNICAL SKILLS:

Project Management Tools: Agile/Scrum/XP/RUP, Stage-Gate Process, Innotas, JIRA

Enterprise Architecture Framework: Zachman, TOGAF, VRM, SCOR | Security Websense

Architecture: .NET, J2EE, (SOA) Service-Oriented Architecture, Web services BEA Web-logic, IBM Websphere

Cloud Computing SaaS, PaaS, IaaS: Expertise in using SOAP (Simple Object Access Protocol) based service

Big Data: Apache Hadoop, HIVE, BDaaS (Big Data As a Service), Map Reduce, GreenPlum, Pig, Zookeeper

NoSQL Databases: Cassandra, Mongo DB, Apache Drill | Testing JUnit, MRUnit, Mockito

J2EE Technologies: Spring, Hibernate, Servlets, JSP, JDBC

Web Technologies: AJAX, JSP, HTML, jQuery, REST, Webservices, XML, JSON

APIs: Log4J, JUnit, Reflections, Multi-threading, Solr

VOIP: Nortel, Panasonic, Five9 - cloud system

Confidential: NetSuite, Infor BaaN IV, SAP R/3, Oracle EBS, PeopleSoft, JD Edwards, Microsoft Dynamics Navision & Solomon, i2 Supply Chain Management Suite | CRM Salesforce

Data Modeling: IBM Infosphere, MySQL, Oracle | ETL Tools Tableau, Informatica

Business Intelligence: COGNOS, Business Objects XI R2 (Crystal Reports & Crystal Enterprise)

Web Technology & Tools: Microsoft Sharepoint 2007, JAVA, Ext JS,.NET framework

Tools: Win-Runner, Load-Runner | ITIL IBM Tivoli | Application Platform Cfactory

Backup & Recovery tool: CommVault, EMC GreenPlum, NetApp

PROFESSIONAL EXPERIENCE:

Confidential, Levittown, PA

IT Contractor

Responsibilities:

• Developed short term (90-180 day) and long term (1-2 year) action plans & most mission-critical requirements, risk & compliance (GRC); PCI DSS Compliance using “ArchiMate” Enterprise Architecture Modeling TOGAF framework.
• Designed & Implemented Cloud Computing &Virtual Data Centre - improved system availability from 85% to 99%.
• Negotiated Vendor contracts & evaluated Proof of Concept & Managed outside Consultants for implementing Network Architecture, Asset Management, migration to Co-location Data Centre & upgrade’s to Fibre circuits for 11 locations with cloud based cross cross-cluster service using Zookeeper by which any new location can be merged in Zookeeper via Java interface without having to build synchronization from scratch.
• Worked with data modeling techniques & predictive modeling (including big data solutions such as Hadoop, Map-Reduce and/or HBase) & currently working with Amazon Web Services & Big Data using SAS Business Analytics.
• Used Mongo DB to capture & retrieve data for analysis from competitor offers using API access and import resulting data into Netsuite to compare our Product Cost, stock & selling price thus assisting in creating better Advertising Campaign and in turn improving SEO score.
• Achieved better ratings by capturing Customer sentiments from Tweets, Facebook & analyze by integrating multiple data store using Big Data with Hadoop, Pig & merged with Netsuite Confidential . Upgrade using Apache Drill without the requirement for centralized schemas and NoSQL datasets.
• Created SaaS Netsuite Confidential Project Team, design, developed & implemented Workflows, Published KPI’s, Balance scorecards and reminders using Business Intelligence Analytics Tableau for all domains of business.
• Savings of $160,000 yearly on IT development & configuration over the cost of on-premise Confidential system.
• Increase in revenue by 8% using “Integrated” Order to Cash process (SaaS NETSUITE Confidential & Oracle Database), POS (Retail Anywhere), CRM & B2C Ecommerce Website enhancing Omni-channel concept.
• Reduced Quote-to-Order-to-cash by 40% and thus reduced days sales outstanding (DSO) by 8%-12%.
• Designed/developed reports to proactively alert Sales end-users thereby slashing time to deliver sales by 25%.
• Automation using xml script to take the customer order workflow from 2020.net (a kitchen design Auto-cad tool) into Netsuite Confidential in 60-90 seconds, compared to 20-25 minutes with the previous, disparate set of legacy systems.
• Increased efficiency by 50% through change release cycles of documenting Netsuite Suite-scripts and Suite-flows.

Confidential, Eatontown, New Jersey

Director Information Systems & Applications

Responsibilities:

• Assisted 4 mergers to self-directed work teams resulting in managed reduction of 30% of staff over 3 year period.
• Using EMC GreenPlum, redesigned $21MM Network & Data Centre project with savings of over $300K.
• Achieved $11MM cost cutting mandate via outsourcing, downsizing and implementation of shared services. :
• Tier 1 Confidential application helped Confidential to grow 200% while expanding market & attracting strategic Investors.
• Improved Sales Order process in capturing of $5.5 million new business.
• Improved Cycle Count Process - gained 9% reduction in s crap and achieved 60% reduction in Inventory level.
• Used Crowd-Sourcing Project / Big Data technique to make end-users as part of the Project team and use their ideas.
• Savings of 30% in man-hours using EMC GreenPlum DB by standardizing merger & acquisition transition.
• Reduced 6% in gross payroll costs; compliance with HIPPA & IRS -HCM (Human Capital Management) system.
• Applied AGILE methodology for software development using Innotas PPM (Project Portfolio Management) with JIRA to provide IT Governance solution related to IT resources resulting in 57% greater Project Quality rate.
• Led Project team to select & implement IBM Tivoli Service Request Manager-TSRM; an ITIL tool (Information Technology Information Library) because of its ability to match the company’s specific requirement.
• Implemented EAM (Enterprise Asset Management) & SAP PowerDesigner (based on Zachman framework); thus achieved 25% improvement on Business processes & organizational changes impacting the company.
• Savings of $1.5M and an increase of 18% to 19% in on-time delivery by implementation of BaaN Confidential software.
• Improved inventory accuracy from 75% to 98%, lowering shipment returns to 0.5% and reduced re-stocking costs.
• Cut storage allocation time by 25% & order picking by 60% thus storage time for picked goods fell from 5 to 1 day.
• Achieved 80% quality by implementing Informatica Data Integration for fast deployment of Application Projects.
• Accelerated cost accounting processes by 60% to 99%, shortened the financial settlement cycle from 6 days to 2 days, increased efficiency of non-production employees by 20% & reduced departmental expenses by 7% to 9%.
• Reduced the number of duplicate sales from 300K to 180K / month and reduced Sales Order processing time by 30%.
• Reduced software defects from 275/month to 95 by assigning developer accountability, establishing firm rules for object oriented module reuse & decreased the count of trouble tickets by 80% and eliminated software application deployment issues by establishing release management processes.
• Implemented more than 10 modules of Oracle E-business suite in little over 20 weeks on merger ( Confidential /Pretium).
• Oracle’s Discrete Manufacturing and Inventory Management has helped Pretium to improve production planning by ensuring Customer Order is made to exact specifications & track amount of raw material required in advance.
• Led implementation of IT Asset & Software License program with six Sigma quality initiatives; achieved reduction in cost and liability by attaining full compliance with SIIA (Software and Information Industry Association)
• Revised and consolidated Information Security Policy (based on ISO/IEC 27000 series), PCI DSS Compliance.
• The Analytics department built a predictive model based on 75 variables & 1000 customer encounters; processed over 50 million combinations of bottle requests with each consisting of 500+ attributes using Big Data Type (Big Transaction Data) using Apache Hive Data warehouse.
• Big Data (Hadoop) helped in reducing Manufacturing cost by $ 1MM & downtime by 20%; identifying the errors and issued future warnings which assisted in improving Quality and Production from PLC machine log files by hour
• Used Mongo DB 1.4 and Sqoop in Statistical Analysis of the bottlenecks, proved more efficient to start with a few low-cost maintenance and reliability measures. This approach helped improve the availability of machines, resulting in a 20 percent throughput increase that translated into more than $50 million in EBITDA improvements. Using Targeted process changes for 5 parameters and Analytics tools Tableau; operation team was able to increase bottle yield by more than 50 percent—worth between $1 million & $2 million in yearly savings.
• Setup/Install Hadoop on 40 Physical Nodes in Linux.
• Achieved 80% reduction in cost & satisfied customers with implementation of Accounts Receivable Dispute Model using SOA (Service Oriented Architecture) Gateway integrated with BaaN Confidential .
• Slashed manual process in Manufacturing Plants by 40% & implemented SOA (Service Oriented Architecture) projects using Stage-Gate process with Microsoft Share-point.
• Project to create a quick-ramp version of SAP R/3 enterprise systems using cloud computing and virtualized desktops; this deployment of standard SAP "experience" had cut software implementation time in half.

Confidential, Lawrenceville, New Jersey

Senior Enterprise Resource Planning Tier 1

Responsibilities:

• Evaluating and negotiating off shore software development contracts, preparing POC & managing budget over $2M+
• Altered staffing model to include second shift operations increasing on-time application delivery to clients by 50%

Confidential

IT Confidential (Enterprise Resource Planning) & Systems Project Manager

Responsibilities:

• Created 3-year systems strategy &12-month operating IT & Business Infrastructure based on Zachman framework.
• Reduced annual IT Infrastructure and application budget from $1.75 billion to $1.5 billion over 3 years.
• Complete overhaul of Network and communication Infrastructure.
• Led team of 300+ cross-functional resources through culture change service-based model, including rationalization of 45 contracts for an estimated $60MM savings.
• Increased revenue by 25% with Global implementation of BaaN Confidential & retired 30+ legacy & Tier 1 Confidential applications
• Achieved reduction in monthly sales cycle by 7 days achieving the target of prior month sales on first day
• Shortened vendor payment cycle to 30 days from 90 days plus, by elimination of double entry of invoices
• Enabled prompt replacement of jewelry parts by reducing to a few minutes the time required to enter and validate the part number which previously took 30-45 minutes. Automated processing internal requisition for 35 branches
• Automated approximately 500 suppliers, which includes paying more than 250 Purchase Orders/month
• Automated Procure to pay process, reducing by more than 25% the number of processes required to allocate payables
• Increased Production by 25% by deploying Lean & Agile ORACLE (AIM) Methodology & streamlined POS retail operation at showrooms with Oracle Confidential release 9 in conjunction with Crystal Reports (Business Objects).
• Led business-wide Sarbanes-Oxley (SOX) IT Compliance, auditing & certification (Section 404).
• Facilitated Tier 1 Support Initiative with IS Support center help desk group to increase service efficiencies.
• Managed all aspects of testing and quality assurance groups; heavily involved in software developments.
• Developed and mentored 55 direct reports through coaching and stretch assignments, enabling them to move into higher level positions within the organization.

Confidential

Senior Systems Analyst Manager

Responsibilities:

• $1MM on savings by eliminating dependence on outside project consultants, savings of $10MM in annual maintenance cost, increased service levels to 77%, reduced disaster recovery time by 95% using multi-site.
• Implemented JD Edwards on AS/400 and achieved 85% business efficiency.
• Cut costs by $2MM using IT desktop support strategy & thus reduced total budget by 27MM from 150MM.
• Built Application Product Development Groups: Application Engineering, Client Software, User Experience Design, Testing and Quality Assurance.
• Responsible for savings of $400K using Enterprise implementation of Meditech’s Patient Care Inquiry system (PCI).