TECHNICAL SKILLS:

• Experience with MS Office
• Experience with MS Visio
• Experience with MS Project
• Change Management experience
• Experience creating Communication plans
• SDLC Experience
• Experience creating SOP’s, Job Aides, Business Flow Diagrams
• Experience with MIS/Software Engineering/Computer Applications experience
• Requirements Gathering, Design, Testing and Training experience
• Knowledge of recruiting application, policies, and procedures

PROFESSIONAL EXPERIENCE:

Confidential, Fort Meade, MD

Enterprise Program Manager/ Technical PM

Responsibilities:

• Provided full software Development lifecycle (SDLC), Project Management leadership and support for new requirements and projects for large and medium scaled enterprise Naval programs application and data migration for data center integration into Defense Information Systems Agency ( Confidential );
• Planned, developed, implemented, and managed $9M portfolio of projects for Confidential and Confidential including weekly technical and project review meetings and executive briefs to Naval Leadership.
• Served as principal technical authority responsible for ensuring effective, economical, advanced technical management of customer computing requirements for assigned systems and applications.
• Provided technical guidance, interpretation and implementation oversight of applicable information security policies, processes and practices to ensure continued operational availability and integrity of enterprise applications, systems, networks and data.
• Conducted detailed analysis of business process for system development, defining information technology solutions and alternatives to enable changes and improvements.
• Responsible for directing efforts of multifaceted project teams.
• Created, revised, aligned, and drove continuous improvement of SOP’s and policies.
• Created training documentation for procedures and policies.
• Created SOP's, flowcharts, job aides, maps, and templates, Business Flow diagrams and formatted pictures for documents.
• Establishing annual communication plan, coordinate with advertising clients, coordinate and write communication content, create communication artwork.
• Responsible for developing client relationships and managing expectations and conducted client and team meetings.
• Facilitated the change management process.
• Tracked project status, performed cost/benefit analysis and conducted risk assessments.
• Developed project plans, meeting agenda/minutes, risk mitigation strategies/project metrics and budget.
• Chartered Project Management Review Board process improvement, risk mitigation and project efficiencies, discussing and recommending leadership decisions.
• Managed large scale projects in scope, providing technical authority over a wide array of technical disciplines, systems and applications.
• Responsible for schedule integration, project communication, project coordination, and documentation, including technical and network communication design and diagrams, customer application loading, inter - departmental schedule and delivery integration, Service Level Agreements, fiscal management, and Implementation Plans.

Environment: Windows 2007, MS Project, MS Office, MS Visio, MS PowerPoint.

Senior Technical Project Manager

Confidential

Responsibilities:

• Provided full software Development lifecycle (SDLC), Project Management and liaison support for new requirements and projects.
• Coordinated and facilitated network connectivity and application testing for vendors and Confidential agencies.
• Created SOP's, flowcharts, job aides, maps, and templates, Business Flow diagrams and formatted pictures for documents.
• Facilitated the change management process.
• Responsible for scheduling, project communication, project coordination, process improvement, and documentation, including the Concept of Operations (CONOPS), Help Desk Procedures, and Implementation Plans.

Environment: Windows XP, MS Office, MS PowerPoint.

Confidential, Washington, DC 05

Senior Technical Project Manager

• Provided Project Management support for the Confidential ’s Security Management Information System (SMIS), including the automation of intensive and manual workflow systems to allow for electronic storage of polygraph results and analysis, searchable storage, and provide for user identification and authentication.
• Created SOP's, flowcharts, job aides, maps, and templates, Business Flow diagrams and formatted pictures for documents.
• Facilitated the change management process.
• Responsible for scheduling, risk management, project communication, project coordination, documentation, and subcontractor management.

Environment: Windows XP, MS Office, MS PowerPoint.

Confidential, Washington, DC

Business Analyst/Technical Project Manager

Responsibilities:

• Responsible for scheduling, risk management, project communication, project coordination, and documentation for the Federal Air Marshall Transition contract supporting the Confidential .
• Involved in all phases of Software Development Life Cycle (SDLC) and JAD practices.
• Facilitated the change management process.
• Had maintained Public Facing Publications site.
• Served as a Business Analyst providing IT management support for Confidential ’ US-VISIT Master project schedule, which included a technical team crossing four agencies, over half a dozen systems of development contractors and independent testers.
• Provided support of the task achieving CMMI Level 3 within seven (7) months.

Environment: Windows XP, MS Office, MS PowerPoint.

Senior Software Engineer

Confidential, Columbia, MD

Responsibilities:

• Served as the lead of the Personnel Qualification section, evaluating resumes, conducting proposal interviews, staffing projects, and developing effective presentations of Past Performance and Resumes within a CMMI Level 3 organization.
• Had maintained Public Facing Publications site.
• Responsible for the direct, daily interaction with client user-staff to determine system and interface requirements on the Defense Security Services (DSS) contract.

Environment: Windows XP, MS Office, MS PowerPoint.

Confidential, Columbia, MD

Systems Analyst

Responsibilities:

• Responsible for several proposals from Pre-RFP to Award/De-brief including evaluating resumes, staffing projects, and developing new business.
• Created and maintained the documentation of the user and training manuals for a system designed to track HIV statistics for the National Naval Medical Center.

Environment: Windows XP, MS Office, MS PowerPoint.

Confidential, Arlington, VA

Technical Project Manager

Responsibilities:

• Reviewed and determined system impacts, scope, and supportability for the development of Strategic Billing Media Wholesale products and services valued over $8M.
• Provided project management direction and cost benefit analysis for all projects affecting the Strategic Billing Media Wholesale products, including requirements development, implementation, and management of project issues and risks.

Environment: Windows XP, MS Office, MS PowerPoint.

Project Owner/Team Lead

Confidential

Responsibilities:

• Served as the Team Leader and monitored billing application projects, determined the scope and supportability, provided project management support, and managed the schedule of projects valued over $5M for the Media Knowledge Management team of the Strategic Billing organization in the continued enhancement of the express TRAK billing system.
• Created, revised, aligned, and drove continuous improvement of SOP’s and policies.
• Created training documentation for procedures and policies.
• Created SOP's, flowcharts, job aides, maps, and templates, Business Flow diagrams and formatted pictures for documents.
• Facilitated the change management process.
• Worked in conjunction with management of 70 computer systems analyst/technicians & three managers in the billing application with interface to Accounts Receivable, EDI, electronic media, print centers, and legacy application systems.

Environment: Windows XP, MS Office, MS PowerPoint.

Confidential, Ashburn, VA

Business Analyst/Project Manager

Responsibilities:

• Reviewed and determined system impacts and assessments for the development of new or existing products, services, and architecture, providing cost benefit analysis, serving as the liaison for external and internal clients, teams, and users.
• Had maintained Public Facing Publications site.
• Led focus group discussions and Joint Application Design (JAD) sessions detailing adherence to client requirements.

Environment: Windows XP, MS Office, MS PowerPoint.

Systems Engineer

Confidential

Responsibilities:

• Developed and implemented telecommunication information systems, providing internal customer support of job control language programs and commands for the system assurance testers and external customers.
• Effectively implemented and led monthly releases and reviews with high-visibility and customer impact.

Environment: Windows XP, MS Office, MS PowerPoint.

Confidential, Fairfax, VA

Program Analyst/Consultant

Responsibilities:

• Developed and implemented software for financial information systems for the federal government.
• Supported the Y2K century initiative in all phases of customized Management System modifications.

Environment: Windows XP, MS Office, MS PowerPoint.

Confidential, Spring fell, VA

Associate Systems Engineer

Responsibilities:

• Held Top Secret/SCI/SSB Clearance (CI Poly).
• Provided communications data support command and control to ground and on-orbit assets and executed contingency responses dictated by system anomalies.