Profile
A dedicated, versatile, and dynamic professional with experience in the financial and information technology fields and a focus on project management, business analysis, product development, product management, and product strategy. Successfully demonstrated ability to manage multiple projects to implementation and to develop products from inception to launch.

Objective
Seeking a Senior Business Analyst or Project Management position role with a firm that allows me to bring organization, control, creativity, and determination to develop products to their most successful economic potential implementation.

Product Specializations

• Brokerage Processing - Mutual Funds, Annuities, Commission Processing, Money Funds, Cash Management, Omnibus Processing
• Insurance Processing
• Retail Banking
• DTCC Processing
• Wealth Management Services (Mutual Fund Products, Managed Accounts, Alt. Investment Products)
• Insurance Processing Services
• Account Customer Transfer System
• Mutual Fund Processing - Brokerage & Fund Side
  Sub-Accounting
• PNCGIS SuRPAS Omnibus Platform
• DST Mutual Fund Exchange Omnibus Platform
• Fund/SERV & Networking
• Direct at Fund Processing
• DST FAN Mail, DAZL, Clearing Firms (Schwab, Pershing, NFS, etc.)
• Electronic Trade and Account Processing
• Wealth Management
• Managed Accounts
• Trust Processing - Integrated Trust to Brokerage

Professional Experience
3/09 - Current Consulting

Confidential, Scottsdale, AZ.

• Provide consulting guidance in the area of Product Management, Project Management, and Sales/Marketing for Artisan Software's web-based SaaS object oriented enterprise back office data aggregation, compliance, suitability, and commission processing system product suite designed for the financial services industry.
• Work with new clients during the sales process to identify system gaps and manage development and on-boarding process.
• Write high level business requirements to capture client needs.
• Provide input on website enhancements to increase the client experience and sales potential and manage functional integration.
• Investigate viable business expansion opportunities.
• Prepare strategic roadmap, marketing campaigns/collateral, public relations strategy, press releases, and business plans for the company.
• Provide budgeting, sales forecasting, data research, and evaluation of market trends.
• Design and work trade show booths.
• Provide oversight to the RFP/RFI process.

7/08 - 11/08 Consulting

Confidential, Scottsdale, AZ.

• Consulted for a start-up consulting firm that serviced Brokers Dealers, Mutual Fund Companies, Banks, and Trust Companies.
• Advised clients on Wealth Management products, Omnibus Processing, Retirement Services Processing, DTCC Processing, Managed Accounts, and 529 Plan Processing. Provided consulting on Operational Process Review & Design, Operational Technology Solution Strategy, Design, and Project Support, Mutual Fund Omnibus Processing-Model Strategy and Design/Conversion Support, Mutual Fund Regulatory Compliance Audits and Technology Solution Strategy - 22c-2 (Short Term Redemption Rule), 17a-3 & 4 (Books & Records Amendments on Direct Mutual Fund Accounts), Joint NASD/Industry Task Force on Breakpoints Recommendations, Event and Support for Mutual Fund Conversions/De-conversions, Annuity Processing Automation, Brokerage Trust Integration.

6/99 - 06/08
Senior Director - Product Management (Business Analysis & Project Management)
Confidential

• Evaluated existing application products, addressed client requirements, perform GAP analysis, and developed recommendations where appropriate.
• Assessed needs and opportunities for new products and/or enhancements through research and feasibility analysis.
• Developed new product requirements specifications by engaging key stakeholders that included front- and back-office end-users.
• Applied technical and business knowledge in the analysis of client requirements in project areas such as: new business operating models with innovative approaches to IT solutions support, market research of emerging or available product functionality, and operational readiness assessment. Extensive experience using financial data to develop cost benefit analyses.
• Led cross functional task forces to identify and document functional requirements, work flow, use cases/diagrams, information sources and distribution paths, and system specifications.
• Developed comprehensive business cases with cost, service, and benefit dimensions of proposed IT projects that are used at executive levels for funding and scope decisions.
• Developed the analysis and definition of efficient, cost effective solutions which support client business processes and functional requirements.
• Conducted analysis of client business processes and functional requirements and prepared appropriate documentation to communicate and validate the information.
• Created and marketed new products designed to help clients take advantage of new business opportunities and/or supported existing processes.
• Responsible for the management and growth of a product line through strategic product planning.
• Followed new products from initial development through all stages, including product launch.
• Maintained market position of products by collecting and analyzing competitive and industry market information.
• Participated in contract negotiation, product/project funding & budgeting, product modification, advertising and promotion, forecasting, and product positioning.
• Recommended ways to expand sales and profitability in specific markets.
• Provided sales staff with comparative product analysis, competitive product and marketing strategies, and feature and benefit summaries.
• Project owner responsible for the strategic direction and execution of financial services SaaS web-based (.Net/Oracle & J2EE/Sybase) server and mainframe applications and systems. Responsible for project planning and budgeting for 5k-3MM projects.
• Managed brokerage conversions of direct business to the brokerage platform, vendor-to-vendor account conversions, and software integration projects.
• Ensured regular and timely communication of project status to business sponsors/stakeholders and appropriate IT management. Specifically communicated deviations from timelines in a proactive manner. Managed business expectations.
• Managed multiple project managers, team members, and consultants of large scale, cross enterprise IT software program, vendor integration, and conversion projects for a financial services firm.
• Managed software development project teams utilizing various project management methodologies and coordinated the custom development of internal business applications.
• Responsible for product and project budgets and providing status to key stakeholders.
• Held project status meetings, prepared consolidated status reports, created software release and/or conversion plans, managed risk and issue processes, coordinated team tasks and work elements, and managed task assignments.
• Managed software development life cycle of projects including design, programming, testing, and implementation to align with business requirements.
• Managed projects and team of quality assurance associates and contractors who developed test plans, high/low level test cases, test scripts, and implemented testing procedures in order to provide thorough positive, negative, and regression testing to the quality management lifecycle. Performed stress and load testing.
• Experience in developing the tape backup and disaster recovery process for the SuRPAS and Mutual Fund Systems.
• Adhered to all internal IT approved processes and practices (i.e. project templates, SDLC, QA, Configuration Management, Change Management, Deployment, Post-Implementation).
• Coordinated creation and successful execution of testing plan with assigned QA test resources.
• Oversaw hand-off of completed system requests to appropriate stakeholders.
• Established reputable relationships with key business constituents and stake holders. Managed relationships to ensure positive reputation of IT.
• Product owner responsible for the following brokerage products: Mutual Funds (including SuRPAS Sub-Accounting), Money Funds, Commission Processing, Annuities, and API's. Strong knowledge of most brokerage products including: Margin, P & S, Tax Lot Accounting, Sales Accounting, Dividends, Cash Management, ACATS, New Accounts, etc..
• Product Manager for Trust System and assisted in building Wealth Management and Managed Account platforms.
• Managed multiple product managers and owned the product/software development life cycle for several products.
• Ability to marshal and motivate people to drive projects to completion.
• Created marketing information and marketed new products designed to help clients take advantage of new business opportunities and/or support existing processes.
• Owned product line metrics and initiatives.
• Responsible for the chairing of industry and internal user groups which discussed product direction and major system development efforts.
• Assisted Sales, Marketing, and Account Management in major client initiatives that represented new lines of business, new processing capabilities, or other revenue enhancing activities.
• Prepared strategic marketing and business plans for senior management, as well as managed relationships with clients, prospects, and industry providers.
• Designed and worked trade show booths.
• Coordinated and responded to client RFP/RFI proposals. Involved in vendor selection process for strategic partnerships and initiatives.

8/96 - 6/99
Bank Project Coordinator - Corporate Systems Department
Confidential,Ridgefield Park, N.J.

• Involved in a multi-faceted position that supported the technology development and issues of the Banking Division.
• Duties included all phases of project management and system integration of small to large development and telecommunication projects.
• Chairperson of the Application Advisory Groups which reviewed the status of enhancements, projects, and business/technology issues with the line of business.
• Worked closely with the business unit to develop strategic technology plans to support business goals. Additionally, responsible for vendor relationships, contract negotiations, yearly and project/enhancement budgeting, account management for the lines of business, and prefeasibility studies that provided automated solutions to business issues.

Education

Graduated

Reference
(References available upon request)