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Project Manager Resume

Silver Spring, MD

SUMMARY:

  • Informational technology professional with MBA Confidential degree, overall 10+ years of work experience and years of Software development lifecycle, Business analyst, Project/Program management and IT security/compliance, SOX audit experiences.
  • Was employed with Confidential with years of experience; started professional tenure as Business Analyst, promoted to Project Manager
  • Forecasting on Level of efforts (LOE), Revenue/Budgeting on upcoming and present projects
  • Communication and people skills; liaise with all project stakeholders including clients, IT management and various cross functional teams
  • Stakeholder management, data analysis, performance/trend reviews, review/manage goals & deliverables which support business goals in collaboration with senior management & stakeholders
  • Monitor/summarize project status reports & presentations for client/IT /upper level executive team; financial, management, business intelligence reports
  • Training/provision of instruction courses, supervision of business management events
  • Needs assessment, change management, define/monitor project risks, risk owners & mitigation migration aspects in alignment with project milestones.
  • Define project scope, inter dependencies, project plan, budget analysis/forecasting
  • Requirement gathering/analysis skills, take requirements from subject matter experts (SME)/Clients transitioning them to IT and QA requirements for small, medium to large & multiple IT projects.
  • Extensive experience in all aspects of SDLC in telecom industry from requirements/development through implementation
  • Good understanding of business processes/requirements/concepts to formulate/manage documentations - high level, functional, testing and deployment plans.
  • Good understanding/experience with Agile methodologies, MS SQL, TERADATA, MS office, SDLC, L2/L3, Clear Quest, CMIS
  • Good grasp/knowledge of telecom OSS-BSS domain towards e2e automated fulfillment solution.
  • Define/implement deployment plans, SIT/UAT/integration testing methodologies, service level agreements, SOX compliances, retail security clearances.

TECHNICAL SKILLS:

  • MS Office Applications
  • Clear case
  • UML
  • MS Project
  • Clear Quest
  • Business Objects
  • MS Visio
  • Rational Requisite Pro
  • MS Access
  • MS SharePoint
  • Lotus Notes
  • MS SQL Server
  • MS outlook
  • Tera data

AREA OF EXPERTISE:

  • Telecom Industry Educational Industry
  • Project Management Program Management
  • Experienced Business Analyst SDLC
  • MS office MS project
  • MS SQL TERADATA
  • IT security compliances Project integration
  • SOX Audits Billing/Testing Knowledge
  • Resource Planning Project Scheduling
  • Gap Impact and Risk Analysis Integration & User Acceptance testing
  • Joint Application Development (JAD) UML, Use cases and ER Diagrams
  • Communication/Leadership Client relationship management

PROFESSIONAL EXPERIENCE:

Confidential, SILVER SPRING, MD

Project Manager

Responsibilities:

  • Prepare periodic and ad hoc executive presentations financial and project performances/forecasts; tools used MS Office tools such as power point, excel
  • Host daily/weekly/ad hoc calls between client and IT teams as needed for tracking on status updates using MS office tools including MS project plan
  • Proactive interaction with client teams and managing expectations in projects, issues/clarifications/complex reconciliations and other requests
  • Variance review/analysis, establish/manage process improvements/change management in partnership with stakeholders
  • Ensure documentations/IT security requirements in compliance with SOX audits.
  • Outline and publish documentations on critical communications, agreements, requests, and requirements impacting multiple teams using MS word, Visio.
  • Plan/allocate level of work effort between team members in association with respective supervisors & balancing their workloads without impacting BAU tasks
  • Established requirements, designed reports and coordinated integration and automation of critically published weekly/monthly reports in association with client teams used for their strategic meetings as needed
  • Handling critical war room sessions during production & post production support in event of production related crisis through resolution completion.
  • Coordinate various activities between IT managers & cross functional teams assembled nationally using Agile Methodologies on SDLC phases from requirements through launch.
  • Worked closely with clients requirement team, coordinated gather, analysis and documented requirements into Business Requirement Documents (BRD)

Skills/Tools: Information system management, DW management, SDLC, Metric rptg: trending/analysis. MS Office, Outlook, MS SQL Server, Tera data, Confidential Active Insight (VZAI)

Confidential, SILVER SPRING, MD

Project Manager

Responsibilities:

  • Manage the interface system setup of all 17 applications; each with its own group of source providers ranging from 7 systems to 42 systems to support system integration setup/test efforts. Deliver weekly /bi weekly reports on status, escalating on those with jeopardy.
  • Lead offshore/onshore development/SIT, teams, direct code drops into Fort Wayne Data Center.
  • Manage Hardware/software procurements, setup requirements/implementations, established/coordinated implementation plans to align with BAU projects on L2/L3 model.
  • Review/manage IT security policies/documentations in compliance with SOX audit.
  • Plan/allocate work between teams and balancing the workloads, ensuring correct charge is made to correct funding, review periodic finance reports
  • Review/manage periodic performance/financial reports, variance analysis establish improvements in partnership with stakeholders.
  • Host periodic/weekly status calls as needed, manage/resolve issue log
  • Coordinate timely deliveries within deadlines without impacting the BAU projects.
  • Compile/status update on various reporting documentations with PMO group
  • Plan/coordinate QA procedures via User acceptance testing (UAT) with various group of clients.

Skills/Tools: Requirements gathering/analysis, Project management, MS office, MS Visio, MS shared drive, IBM Lotus notes same time meeting.

Confidential, SILVER SPRING, MD

Project Manager

Responsibilities:

  • Publish documentations- business processes and technical process flow review associated dependencies, risks prepare mitigation actions.
  • Ensure/manage IT security documents/reviews compliant with SOX audit policies.
  • Periodic publish/review of forecast reports, budget/project performance, variance analysis using MS Office applications
  • Use of JADs/RGSs to gather requirements with SME and clients to load/monitor over 300 feeds integrated from various systems to single data warehouse.
  • Establish/manage Level of Effort (LOE) for projects, coordinate team charge to respective projects
  • Coordinate monthly close with client; a crucial step prior to new months load.
  • Host and publish meeting notes on daily/weekly/periodic status meetings with IT/business (domestic/international teams)/PMO groups on status updates/action items/troubleshooting.
  • Use of Clear quest tool to track projects/bugs and plan/document/implement tasks/deployment activities and monitor use of rational requisite pro as code repository.
  • Define scope of efforts involved by project and priority with SME and management thus monitoring appropriate resource allocations.
  • Review/management of resource work hours, signing off on timesheets on manager behalf

Skills/Tools: Technical Documentations, Requirement Gathering/Analysis, Telecom billing, MS office/Visio, TERADATA, Clear Quest/Rational Requisite Pro, WebEx

Confidential, SILVER SPRING, MD

Business Analyst/Project Manager

Responsibilities:

  • Define project scope, objectives, stakeholders, timelines/milestones, change management, risk assessment/mitigation plans, risk owners, raise/manage/resolve escalations, establish/implement SLAs & SOX compliances
  • Extensive experience working with hardware/security teams; hardware procurement, IT security clearance & deployment in production from requirements to purchase quotes to go live stage.
  • Develop & deliver progress/performance/metric reports, budget & resource procurement/forecasting using MS Office applications like Excel, PowerPoint, word
  • Ensure resource charges against correct project funding, periodic variance analysis; establish/suggest process improvement with stakeholders involved.
  • Communication skills; liaise/point of contact with project stakeholders, set & continually manage project expectations, inter dependencies
  • Assisted client on training programs with program review, data logistics support, training materials, handouts, web based slides, documentations etc
  • Lead on business/functional requirements, business processes interview/gathering, support research/analyze solutions, travel to client site as needed
  • Suggest/manage recommendations for enhancements, bug fixes with onshore/offshore teams

Skills/Tools: Requirements gathering/Analysis, MS office, Visio, project plan, Share point, Lotus notes, MS SQL server, TERADATA, VZAI, IOBI shared drive/meetings.

Confidential, MI

Business Analyst

Responsibilities:

  • Liaise with all stakeholders; facilitate project meetings, status reporting, gather business requirements, documentation of details & design with MS office tools such as Office, Visio, monitor project activities, support prioritization & task management towards development through implementation milestones.

Skills/Tools: Requirements gathering/Analysis, Project management, MS office (Access, Word, Power point, Visio, project plan)

Confidential, MI

Network Analyst/Lab Consultant

Responsibilities:

  • IT asset management, successfully analyzed, forecasted & budgeted IT requirements; configured internal/external hard drives & ensured compatibility with the BIOS system
  • Developed & implemented finance/ non finance presentations
  • Troubleshooting with IT application tools: Outlook, Access, Word, Excel etc
  • Task prioritizing & implementing changes in user needs, update software application requirements
  • Organized, deployed & configured ESRI products such as Arc GIS, License Manager Administration on updated/existing applications
  • Installed/ configured upgraded hardware components/software applications for laptop/ desktop
  • . Installed, configured, upgraded & maintained network resources & document maintenance requirements
  • Backup web/network servers, administrate files, access & security rights
  • . Maintained online resources such as project logs for staff, created user ids and passwords
  • Facilitated purchase and installation/configuration of network resources- printers, external USB backup hard-drives backup web/network servers, administrate files, access & security rights

Skills/Tools: Requirements gathering/Analysis, Troubleshooting, budgeting, forecasting, Purchasing, Lab Management, MS office, outlook, Windows 2000, ESRI

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