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Sr. Project Manager Resume

Waco, TX

SUMMARY:

  • Senior level Project/Program/PMO Manager possessing a strong background in successful projects yielding innovative solutions to problems with limited schedule and budgets. Experience includes software/hardware development, application deployment and Infrastructure /Operations projects.
  • Lead the process of building teams, developing processes, achieving consensus and implementing solutions using continuous process improvement with both technical and business resources.
  • Experienced with Waterfall/Agile/Scrum methodologies, cost benefit justification, software development, system integration and deployment of complex business systems on both the technical and business areas. Demonstrated the ability to develop new methodologies for organizations and mentor other Project Managers.
  • For the last 15+ years Mr. Graupner has assisted organizations in understanding their current business processes and facilitated changes to processes and organizational cultures. In each project, Mr. Graupner led the effort to discover and document the real business process, re - engineer the process, and obtain the organization’s support and approval for these changes.
  • Played a key Project Management role in a variety of complex projects that include:
  • Building project and development departments ranging from 2 to over 200 people
  • Managed over 50 subcontractors with a value of $6M on a single project
  • Designing and implementing a lean methodology that was effective in delivering cost-effective solutions yielding gross margins of up to 66%
  • Replacing major infrastructure up to and including mid-range computers ($2M)
  • Moved infrastructure from local to remote data centers (including coordinating facility modifications)
  • Developed Operations process that withstood auditing by Big 5 accounting firms (including Security process and procedures)
  • Developing custom hardware and software system, saving $1M and being completed 3 months ahead of schedule
  • Integration of custom/commercial products delivering data quality improvements
  • Implementation of COTS enterprise software packages resulting in ROI of greater than 4000%
  • Data conversion/migration using innovative approach exceeding contracted conversions (10x).
  • Training and development of project managers in the best practices of project management
  • Experienced in over 6 full project life cycles from Initiation to Closing including Lessons Learned as well as the pre-initiation sales cycle.
  • Held a top secret security clearance and worked with encrypted systems for over 15 years.
  • Teaches project management courses including MS project
  • Has present program status to several Fortune 50 C-Level executives
  • Integrates both the PM process with Waterfall and agile to create a unified process that meets the organizational needs.
  • Integrated and developed BI solutions for multiple customers.

SKILLS:

  • Department Manager
  • Program/Project Manager
  • P &L Responsibility
  • Systems Engineer
  • Vendor Management
  • Organizational Design
  • Conversion
  • Package Selection
  • Change Management
  • Knowledge Transfer
  • Training/Mentoring
  • Team Leadership
  • Technical Architecture
  • Process Design
  • Business Analyst
  • Business Case Development

TECHNICAL SKILLS:

  • ETL (Informatica)
  • MicroStrategy (BI)
  • Crystal Reports (BI)
  • SharePoint
  • First Logic
  • Sybase
  • Oracle
  • MS SQL Server
  • Web Portals (Custom and COTS)
  • Life Cycle Management
  • AutoCAD
  • Mid-Range Computers (I5/OS)
  • Microsoft Project PlanView, Clarity, Jira, Workbench
  • Rational / ClearQuest
  • PMI Best Practices
  • Waterfall - RAD/- Agile - SCRUM

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager, Waco, TX

Responsibilities:

  • Negotiated $900K per year in reduced claims processing fees with the change from Confidential to Confidential .
  • Inventoried and defined a process to verify all claim types currently processed and the business rules associated with the individual claim types
  • Project was required to address all corporate SOX controls and documentation.
  • Project used a blend of waterfall and Scrum methodologies
  • Responsible leading activities from Requirements through Test

Confidential

Sr. Project Manager (Transition Manager), San Francisco, CA

Responsibilities:

  • Transition book of business to Confidential Claim processing system. SME for the Product ( Confidential ) and Transition Manager for 122 Major accounts from migrated from the existing system to the new Confidential Platform.
  • This project completes a 7 year effort transitioning Confidential complete book of business from their existing in house mainframe system to the Confidential platform, directly involved in transitioning over 4 million lives to the new system.
  • Coordinate interfaces including EDW, EDI and ERP.
  • Coordinated the testing and verification of the data transition of all claims plus history.

Project/Program/PMO Manager and Consultant

Confidential, CA

Responsibilities:

  • Engaged in independent consulting on PMO and Program Management, I help organizations mature their process to improve the project management process and increase the value of project management.
  • Also provided coaching services for PMP aspirants that have failed the PMP exam.
  • Bringing a well-defined methodology that measures the current PMP material comprehension and creates a plan to resolve the knowledge gaps to pass the exam.

Confidential

Sr. Project Manager

Responsibilities:

  • Confidential is a leading National Professional Services and Technology Solutions organization with deep industry expertise.
  • We are experts at mobilizing the right people, skills and proven processes to assist our clients improve their performance.

Confidential

Project Manager

Responsibilities:

  • Confidential is a next generation Provider management system designed to replace three systems currently supporting claims processing.
  • Designed to support advance claims processing using an unlimited provider attributes, allowing Healthcare/Medicare claims processing to use this data for claims adjudication and provider payment.
  • Coordinate interfaces including EDW, EDI and Confidential .
  • Lead the planning for the 2015 Product Release Requirements, Design, Test Planning, Issue Tracking and Resolution and Identifying and Creating alternate Release Plans. This activity reduced the project labor budget by 20% ($2M in labor savings).

Confidential

Migration Project Manager

Responsibilities:

  • Migrate a hard coded Benefits System (Commercial and Medicare claims from a mainframe green screen application to a web based system that provides reusable benefit coding.
  • This reduced time to market from 45 days to 16 days with a corresponding reduction in the operational staffing and reduces the renewal efforts by 75%.
  • The project successfully implemented a key 2014 corporate strategic goal for Confidential . $3.3 M project budget for 2104, Approx. team size of 20 internal people and 40 Client staff.
  • Managed all test activities from testing requirements through testing and defect tracking and resolution.
  • Verified all data changes were functionally equivalent from old to new system.
  • All project activities required to successfully support a SAS70 Audit

Confidential

Director, PMO, San Francisco, CA

Responsibilities:

  • Confidential is a next generation Provider management system design to replace three systems currently supporting claims processing.
  • Designed to support advance claims processing using an unlimited number provider attributes, allowing Healthcare claims processing to use this data for claims adjudication and provider payment. (IBM Mainframe P7 based).
  • Project included the infrastructure capacity (Mainframe, Midrange and Wintel based servers), business processes and application upgrades necessary for a multi-client solution.
  • Coordinate interfaces including extorting and moving provider data from EDW/BI and Confidential Processing System) systems.
  • All project activities required to successfully support a SAS70 Audit.
  • Project used a blend of waterfall and Scrum methodologies
  • Worked with Stakeholders in Finance, Claims, Benefits, Membership, Provider, IT and Marketing in 5 major BCBS Organizations.
  • Total team size was over 110 Client team members and 95 internal Confidential team members.
  • Responsible leading activities from Requirements through Test

Confidential

PMO Manager, Irvine, CA

Responsibilities:

  • Created a PMO process customized to the culture of Roche.
  • Tuned the process to maintain the responsibility to the business team leads (acting as the technical PM) and created a Project Administrator role to assist in the enforcement of the process. Key mission of the PMO was bidirectional communication between the executive management and team leads.
  • Created supporting Job Descriptions, Training Plans and training material to support the transition to the PMO
  • Imbed all FDA and SOX controls into the project management processes.

Confidential

Sr. Project Manager/ Scrum Master, Vienna, VA/ Los Angeles, CA

Responsibilities:

  • Create an enterprise wide reporting services that can be reused for a variety of Confidential clients using Cold Fusion and MS SQL Server.
  • Using Scrum, create an Android application for the Samsung Galaxy Phone enabling Field Marketing Representatives to rapidly communicate field conditions to management.
  • Using Scrum, created Data Mart and BI reports for the Creative Channel Solutions CyberScholar product supporting both external Customer Reporting and Business Analytics using Microsoft SQL Server 2008, Microsoft reporting services and a Cold Fusion front end.
  • Project included EDW reporting and interfacing with a Mobile product.
  • Designed and implanted test strategies for the Data Migration.

Confidential

Project Manager, San Dimas, CA

Responsibilities:

  • $10M liquidated damages project to design and build a heater used to remove benzene from the gasoline process. The project team took on the challenges and delivered the project 20% under budget and exceeded all incentive milestones yielding a $320K delivery bonus.
  • Full Responsibility for gross profit margin of the project. Tasks included monthly project reviews with senior management, planning and scheduling, selecting vendors and approving sub contract awards.
  • Lead an internal team of +30 people and an external team of several hundred subcontractor staff.
  • Assumed leadership of a distressed project and facilitated completion of fabrication (in Mexico) and delivered to the US site.
  • Confidential - Central Support for SOX audits, assisted in development of business/IT process and procedures (methodology), trained organization on the methodology, implemented a Policy and Procedure education and tracking system, and implemented a Web-based learning system with the goal of education of both the business and IT on how to properly use the process. Project goals are to reduce the effort expended in compliance, realizing a 10% productivity improvement for the entire IS department. Achieved 100% SOX Audit compliance in an IT department of over 200 people for three consecutive years.
  • Claims Reporting Processing Improvement - Set up and lead a project to reduce the financial reporting of the claims processing system by several orders of magnitude. This project included infrastructure upgrades (including a new midrange server) and custom application upgrades to increase the performance by 40x. (Responsible leading activities from Requirements through Test)
  • Delivered an improved end of month financial reporting process reducing run time by 90% (2M budget, delivered on time)
  • SOX auditing - Acted as central point of contact between the Prescription Solution IT organization and Auditors (Internal and External). Successfully coordinated internal audits, coordinated the external audit by Confidential & Confidential and a full IT audit for the Board of Directors conducted by Deloitte.
  • Introduce both ITIL (V2) and COBIT based process into a 200 person IT department.
  • Enterprise Data Warehouse/BI -
  • Responsible to lead the solution architecture to replace an aging Data Warehouse with state of the art solution to meet both the IT and business needs.(Medicare Dart D/ 2M Budget)
  • Replaced the infrastructure of the current AS400 hardware with an industry solution, delivering the solution in 3 months and achieved a $1M cost savings.
  • Including the associated packages (Informatica (ETL), MicroStrategy (BI) and Crystal Reports (Web reporting/Portal)
  • Designed and implanted test strategies for the Data Migration.
  • Responsible leading activities from Requirements through Test

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