EXECUTIVE SUMMARY:

• Total experience - 16+ Years
• Working in Insurance (P&C and Life), Healthcare and Financial Services for last 15+ years
• Working as Program/Project Manager in Computer Sciences Corporation ( Confidential ) for more than 14+ years.
• More than 8+ years’ of experience at onsite (management and coordination)
• Major Job responsibilities handled in the role of Project Manager at Onsite & Offshore.
• Project planning, scheduling, tracking, risk management and risk mitigation
• Managed multiple large enterprise projects effectively right from inception to implementation
• Managing more than $5M projects
• Plans, directs and coordinates among multiple teams
• Involved on different phases of software development life cycle (Analysis, Design, Procurement, Testing and Implementation)
• Wrote scope, design, and implementation documents
• Experience on Production Support Management and data fixes
• Managing Production issues and delivering them on time
• Managing nightly, weekly, monthly, and yearly batch cycles on production
• Managing code moves to production and supporting customer during code moves
• Managing Root cause analysis and Data Fix work
• Managing Cycle 0 work on production parallel regions and on our Confidential development regions
• Coming up with open defects, find/fix ratio, charts and trends etc.
• Resolving technical/design issues and review of deliverables
• Providing proper estimates for each release/project
• Meeting SLAs, completing projects within budget and on time
• Onsite/Off-site coordination.
• Status Reporting (Daily, Weekly, Monthly etc.)
• Implementation of best quality practices in the project like CMMI, Six Sigma
• Followed Waterfall/Agile/ SCRUM methodology
• Experience on SharePoint, Microsoft project, Microsoft Office 365 etc.
• Product Development and Production Support experience
• Software Project Management - Service Delivery with 16 years of experience in complete SDLC.
• 15 years of strong domain experience in General Insurance (P&C), Life & Annuity Insurance, Healthcare, Banking and Financial Services Group
• Certified Project Management Professional (PMP) from Project Management Institute (PMI).
• Waterfall experienced for more than 13 years and Scrum/Agile experienced for more than 3 years.
• Thorough knowledge of PMI recommended project management processes and methodologies
• Works closely with all project stake holders, subject matter experts and end users to identify business, functional, and non-functional requirements
• Develop and manage budget for assigned projects, monitor project status and adjust resources and priorities accordingly
• Very good at identifying project risks in advance and come up with mitigation plan
• Currently handling projects on Agile/SCRUM and waterfall
• Experience on Project/Program Management and Business Analysis
• Handled $5M projects during Financial Year and I’ve documented whitepaper for this work.
• Well experienced in developing and maintaining documentation for policies, procedures, and best practices.
• Conducting Sprint meetings (Planning, Review etc.)
• Onsite-offshore Resource Planning.
• Excellent Communication skills (Written, Oral, Proposals, White Papers, Presentations etc.)
• Core developer for the Exceed™ product involved right from development and in maintenance/production support team.
• Managed complete Confidential Insurance Exceed 1.X Personal Auto (APV) and Water Craft (WTC) line of businesses (LOBs) production implementation.
• Managed complete Confidential Insurance Exceed Property work
• Managed complete Confidential Insurance Exceed C.0 Personal Auto (APV) and Water Craft (WTC) up gradation in production.
• Currently working on Product Accelerator integration with Exceed (PB360) and POINT IN teams.
• Experience on Confidential Premium Billing 360 system, which supports for Healthcare, P&C and Life & Annuity customers.
• Actively involved in recruitments process including walk-ins and campus.
• Exposure of handling multi country and multi-location with onsite offshore model (Less than 20 % onsite with more offshore focus).
• Maintaining and managing Project Plans and schedules, Mentoring Resources, Risk mitigation strategies, ensuring on-time delivery of applications. Thorough in all stages of SDLC methodology.
• Proficient in client relationship management with deftness in understanding their project requirement coupled with the ability to explain complex specifications in easy to understand business language, thereby providing quality services
• Interpersonal skills include Good Communication, Presentation, People Management & Leadership Traits, Self-Learning and Team Motivation
• Strong analytical and reasoning skills.
• Consistently getting Green status on Monthly Customer feedback from end customer.

ADDITIONAL SKILLS:

Good Communication, Presentation, People Management & Leadership Traits, Self-Learning and Team Motivation

PROFESSIONAL EXPERIENCE:

Confidential, Blythewood, SC

Program/Project Manager

Responsibilities:

• Defining Roadmaps for pA Exceed Java and pA Point IN Java teams
• Reviewing Budget, margin, revenue weekly and try to keep them in Confidential defined limits.
• Integration of pA with Exceed J & POINT IN J as target systems.
• Finding pA gaps and building full product for P&C customers.
• Documenting Scope, Design and implementation
• Demo/selling of pA tool to P&C market and trying to get prospective customers
• Handling all RFI/RFP for pA/Exceed/POINT IN product sales
• Preparation of Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
• Understanding the business requirements
• Providing estimates for each task and resource allocation
• Providing High level estimates and approaches for prospects and new projects
• Review of technical specifications.
• Providing product design inputs
• Code Reviews and functional reviews
• Sprint planning and reviews
• Coordinating with customers to get the exact requirement
• Coordinating with offshore team and onsite team

Environment: Exceed J, Point IN J, Java, pA tool, XML Gateway, XML/XSL, DB2LUW, SQL server, Mongo DB, AWS, and Oracle

Operating System: Windows 7

Confidential, Blythewood, SC

Project Manager

Responsibilities:

• Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
• Managing Production issues and delivering them on time
• Managing nightly, weekly, monthly, and yearly batch cycles on production
• Managing code moves to production and supporting customer during the code moves
• Managing Root cause analysis and Data Fix work
• Managing Cycle 0 work on production parallel regions and on our Confidential development regions
• Coming up with open defects, find/fix ratio, charts and trends etc.
• Preparing defect reports and presenting to end customer and Confidential ’s senior management team
• Understanding the business requirements.
• Providing High level estimates and approaches
• Preparation of Technical specifications.
• Code Reviews and functional reviews
• Coordinating within offshore team and with onsite team

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, SQL server

Operating System: OS 390, Windows 7

Confidential

Project Manager

Responsibilities:

• Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
• Risk Management and Risk Mitigation
• Preparing weekly and monthly status reports and communicate to senior management team
• Make sure to keep project on green status all the times.
• Got consistent green monthly status from end customer
• Understanding the business requirements.
• Providing High level estimates and approaches
• Preparation of Technical specifications.
• Code Reviews and functional reviews
• Coordinating within offshore team and with onsite team
• Resource Allocation and Managing resources
• Managing Production issues and delivering them on time
• Managing nightly, weekly, monthly, and yearly cycles on production
• Managing code moves to production and supporting customer during code moves
• Managing Root cause analysis and Data Fix work
• Managing Cycle 0 work on production parallel regions and on our Confidential development regions
• Coming up with find/fix ratio, charts and trends
• Preparing defect reports and presenting to end customer and Confidential ’s senior management team
• Managed defects work and Data fix work for Personal Auto and Water craft LOBs.

Environment: Exceed, .NET, Visual Basic, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, DB2, SQL Server

Operating System: OS 390, Windows 7

Confidential

Project Manager

Responsibilities:

• Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
• Understanding the business requirements.
• Providing High level estimates and approaches
• Preparation of Technical specifications.
• Code Reviews and functional reviews
• Coordinating within offshore team and with onsite team
• Managing CDRs (Continuous Delivery Releases)
• Managing resources

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, DB2, SQL Server

Operating System: OS 390, Windows XP

Confidential

Project Manager

Responsibilities:

• Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
• Understanding the business requirements.
• Providing High level estimates and approaches
• Preparation of Technical specifications.
• Code Reviews and functional reviews
• Coordinating within offshore team and with onsite team
• Managing resources

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, DB2, SQL Server

Operating System: OS 390, Windows XP

Confidential

Project Manager

Responsibilities:

• Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
• Understanding the business requirements.
• Providing High level estimates and approaches
• Preparation of Technical specifications.
• Code Reviews and functional reviews
• Managing CDRs (Continuous Delivery Releases)
• Coordinating within offshore team and with onsite team
• Managing resources

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, DB2, SQL Server

Operating System: OS 390, Windows XP

Confidential

Project Manager

Responsibilities:

• Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
• Understanding the business requirements.
• Providing High level estimates and approaches
• Preparation of Technical specifications.
• Code Reviews and functional reviews
• Managing CDRs (Continuous Delivery Releases)
• Coordinating within offshore team and with onsite team
• Managing resources