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Program/project Manager Resume

Blythewood, SC

EXECUTIVE SUMMARY:

  • Total experience - 16+ Years
  • Working in Insurance (P&C and Life), Healthcare and Financial Services for last 15+ years
  • Working as Program/Project Manager in Computer Sciences Corporation ( Confidential ) for more than 14+ years.
  • More than 8+ years’ of experience at onsite (management and coordination)
  • Major Job responsibilities handled in the role of Project Manager at Onsite & Offshore.
  • Project planning, scheduling, tracking, risk management and risk mitigation
  • Managed multiple large enterprise projects effectively right from inception to implementation
  • Managing more than $5M projects
  • Plans, directs and coordinates among multiple teams
  • Involved on different phases of software development life cycle (Analysis, Design, Procurement, Testing and Implementation)
  • Wrote scope, design, and implementation documents
  • Experience on Production Support Management and data fixes
  • Managing Production issues and delivering them on time
  • Managing nightly, weekly, monthly, and yearly batch cycles on production
  • Managing code moves to production and supporting customer during code moves
  • Managing Root cause analysis and Data Fix work
  • Managing Cycle 0 work on production parallel regions and on our Confidential development regions
  • Coming up with open defects, find/fix ratio, charts and trends etc.
  • Resolving technical/design issues and review of deliverables
  • Providing proper estimates for each release/project
  • Meeting SLAs, completing projects within budget and on time
  • Onsite/Off-site coordination.
  • Status Reporting (Daily, Weekly, Monthly etc.)
  • Implementation of best quality practices in the project like CMMI, Six Sigma
  • Followed Waterfall/Agile/ SCRUM methodology
  • Experience on SharePoint, Microsoft project, Microsoft Office 365 etc.
  • Product Development and Production Support experience
  • Software Project Management - Service Delivery with 16 years of experience in complete SDLC.
  • 15 years of strong domain experience in General Insurance (P&C), Life & Annuity Insurance, Healthcare, Banking and Financial Services Group
  • Certified Project Management Professional (PMP) from Project Management Institute (PMI).
  • Waterfall experienced for more than 13 years and Scrum/Agile experienced for more than 3 years.
  • Thorough knowledge of PMI recommended project management processes and methodologies
  • Works closely with all project stake holders, subject matter experts and end users to identify business, functional, and non-functional requirements
  • Develop and manage budget for assigned projects, monitor project status and adjust resources and priorities accordingly
  • Very good at identifying project risks in advance and come up with mitigation plan
  • Currently handling projects on Agile/SCRUM and waterfall
  • Experience on Project/Program Management and Business Analysis
  • Handled $5M projects during Financial Year 2015-16 and I’ve documented whitepaper for this work.
  • Well experienced in developing and maintaining documentation for policies, procedures, and best practices.
  • Conducting Sprint meetings (Planning, Review etc.)
  • Onsite-offshore Resource Planning.
  • Excellent Communication skills (Written, Oral, Proposals, White Papers, Presentations etc.)
  • Core developer for the Exceed™ product involved right from development and in maintenance/production support team.
  • Managed complete Confidential Insurance Exceed 1.X Personal Auto (APV) and Water Craft (WTC) line of businesses (LOBs) production implementation.
  • Managed complete Confidential Insurance Exceed Property work
  • Managed complete Confidential Insurance Exceed C.0 Personal Auto (APV) and Water Craft (WTC) up gradation in production.
  • Currently working on Product Accelerator integration with Exceed (PB360) and POINT IN teams.
  • Experience on Confidential Premium Billing 360 system, which supports for Healthcare, P&C and Life & Annuity customers.
  • Actively involved in recruitments process including walk-ins and campus.
  • Exposure of handling multi country and multi-location with onsite offshore model (Less than 20 % onsite with more offshore focus).
  • Maintaining and managing Project Plans and schedules, Mentoring Resources, Risk mitigation strategies, ensuring on-time delivery of applications. Thorough in all stages of SDLC methodology.
  • Proficient in client relationship management with deftness in understanding their project requirement coupled with the ability to explain complex specifications in easy to understand business language, thereby providing quality services
  • Interpersonal skills include Good Communication, Presentation, People Management & Leadership Traits, Self-Learning and Team Motivation
  • Strong analytical and reasoning skills.
  • Consistently getting Green status on Monthly Customer feedback from end customer.

ADDITIONAL SKILLS:

Good Communication, Presentation, People Management & Leadership Traits, Self-Learning and Team Motivation

PROFESSIONAL EXPERIENCE:

Confidential, Blythewood, SC

Program/Project Manager

Responsibilities:

  • Defining Roadmaps for pA Exceed Java and pA Point IN Java teams
  • Reviewing Budget, margin, revenue weekly and try to keep them in Confidential defined limits.
  • Integration of pA with Exceed J & POINT IN J as target systems.
  • Finding pA gaps and building full product for P&C customers.
  • Documenting Scope, Design and implementation
  • Demo/selling of pA tool to P&C market and trying to get prospective customers
  • Handling all RFI/RFP for pA/Exceed/POINT IN product sales
  • Preparation of Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Understanding the business requirements
  • Providing estimates for each task and resource allocation
  • Providing High level estimates and approaches for prospects and new projects
  • Review of technical specifications.
  • Providing product design inputs
  • Code Reviews and functional reviews
  • Sprint planning and reviews
  • Coordinating with customers to get the exact requirement
  • Coordinating with offshore team and onsite team

Environment: Exceed J, Point IN J, Java, pA tool, XML Gateway, XML/XSL, DB2LUW, SQL server, Mongo DB, AWS, and Oracle

Operating System: Windows 7

Confidential, Blythewood, SC

Project Manager

Responsibilities:

  • Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Managing Production issues and delivering them on time
  • Managing nightly, weekly, monthly, and yearly batch cycles on production
  • Managing code moves to production and supporting customer during the code moves
  • Managing Root cause analysis and Data Fix work
  • Managing Cycle 0 work on production parallel regions and on our Confidential development regions
  • Coming up with open defects, find/fix ratio, charts and trends etc.
  • Preparing defect reports and presenting to end customer and Confidential ’s senior management team
  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Code Reviews and functional reviews
  • Coordinating within offshore team and with onsite team

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, SQL server

Operating System: OS 390, Windows 7

Confidential, Blythewood, Montgomery

Project Manager

Responsibilities:

  • Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Risk Management and Risk Mitigation
  • Preparing weekly and monthly status reports and communicate to senior management team
  • Make sure to keep project on green status all the times.
  • Got consistent green monthly status from end customer
  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Code Reviews and functional reviews
  • Coordinating within offshore team and with onsite team
  • Resource Allocation and Managing resources
  • Managing Production issues and delivering them on time
  • Managing nightly, weekly, monthly, and yearly cycles on production
  • Managing code moves to production and supporting customer during code moves
  • Managing Root cause analysis and Data Fix work
  • Managing Cycle 0 work on production parallel regions and on our Confidential development regions
  • Coming up with find/fix ratio, charts and trends
  • Preparing defect reports and presenting to end customer and Confidential ’s senior management team
  • Managed defects work and Data fix work for Personal Auto and Water craft LOBs.

Environment: Exceed, .NET, Visual Basic, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, DB2, SQL Server

Operating System: OS 390, Windows 7

Confidential

Project Manager

Responsibilities:

  • Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Code Reviews and functional reviews
  • Coordinating within offshore team and with onsite team
  • Managing CDRs (Continuous Delivery Releases)
  • Managing resources

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, DB2, SQL Server

Operating System: OS 390, Windows XP

Confidential

Project Manager

Responsibilities:

  • Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Code Reviews and functional reviews
  • Coordinating within offshore team and with onsite team
  • Managing resources

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, DB2, SQL Server

Operating System: OS 390, Windows XP

Confidential

Project Manager

Responsibilities:

  • Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Code Reviews and functional reviews
  • Managing CDRs (Continuous Delivery Releases)
  • Coordinating within offshore team and with onsite team
  • Managing resources

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, DB2, SQL Server

Operating System: OS 390, Windows XP

Confidential

Project Manager

Responsibilities:

  • Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Code Reviews and functional reviews
  • Managing CDRs (Continuous Delivery Releases)
  • Coordinating within offshore team and with onsite team
  • Managing resources

Confidential

Project Leader/Project Manager

Responsibilities:

  • Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Code Reviews and functional reviews
  • Managing CDRs (Continuous Delivery Releases)
  • Coordinating within offshore team and with onsite team
  • Managing resources

Environment: Exceed, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, .NET, VB, DB2, SQL Server

Operating System: OS 390, Windows XP

Confidential

Project Leader/Onsite Coordinator

Responsibilities:

  • Preparation Project Management Plan (PMP), Quality Management Plan (QMP) and Schedule/tracking of all new projects.
  • Preparing weekly and monthly status reports and communicate to senior management team
  • Make sure to keep project on green status all the times.
  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Coding and Unit Testing
  • Code Reviews and functional reviews
  • Coordinating within offshore team and with onsite team
  • Managing resources
  • Managing Production issues and delivering them on time
  • Managing nightly, weekly, monthly, and yearly cycles on production
  • Managing code moves to production and supporting customer during code moves
  • Managing Root cause analysis and Data Fix work
  • Managing Cycle 0 work on production parallel regions and on our Confidential development regions
  • Coming up with find/fix ratio, charts and trends
  • Preparing defect reports and presenting to end customer and Confidential ’s senior management team

Environment: Exceed, .NET, Visual Basic, COBOL, CICS, JCL, VSAM, File Aid, Xpeditor (TSO/CICS), XML/XSL, DB2 and SQL Server.

Operating System: OS 390, Windows XP

Confidential

Team member

Responsibilities:

  • Understanding the business requirements.
  • Providing High level estimates and approaches
  • Preparation of Technical specifications.
  • Coding and Unit Testing
  • Code Reviews and functional reviews
  • Coordinating with end customer directly on requirements.

Environment: COBOL batch, JCL, VSAM, File Aid, Xpeditor (TSO)

Operating System: OS 390, Windows XP

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