SUMMARY:

• Self - motivated professional with over 10+ years of Information Technology experience in SAP Project Management, SAP Change and Release Management, SAP Solution Manager, SAP Basis, SAP Security, Quality Assurance, System Analysis, Design, Development, and over 7 +years industry experience in Engineering, and Customer Relationship Management.
• PMP certified Project Manager with an outstanding record for delivering complex technology projects and proven ability to bridge gaps between senior management, Technical personnel and clients through all project stages.
• Experienced in all phases of project life cycle ( SDLC ) including project preparation, approvals, project plan, execution, monitoring and control, Go Live cutover, project closing, and Support/Optimization
• Successfully worked in pre planning and post operational activities of Major Go-Lives domestically and internationally.
• Extensive experience implementing SAP through Solution Manager and its functionalities ChaRM (Change Request Management), Business Blue Printing, Solution Manager Documentation, Business Process Monitoring, Technical Monitoring, and SAP Release Management.
• Managed multiple projects, Maintenance & Operations
• Worked with all Business/Process Teams/SMEs and addressed their Business Needs, maintained documentation and suggested process improvements through established Governance Model
• Managed work and projects across work streams and domains; monitor inter-dependencies, risks and issues between projects and Maintenance.
• Facilitated meetings with Senior Management, Business Owners, SMEs, Development and Testing Leads
• Approved and managed DCR (Database Change Requests)
• Provided progress and status update/metrics dashboard to upper management on scope, time, cost resources and risk.
• Managed and coordinated retrofit changes from production support landscapes to Project landscapes.
• Managed Solution Manager integration with HP Quality center (ALM) to push Business process design to HP Quality Center for requirement management and test management
• Trained and mentored team members, SAP users and Business Clients on the process and technical aspects and newer versions.
• Good Team Player with Excellent Communication, problem solving skills & Interpersonal skills and have the ability to work independently in time sensitive environment.
• Self-starter and ability to adapt and learn new Technologies in quicker time-frame.

PROFESSIONAL SKILLS:

• Project Management
• SAP Solution Manager 7.0 and 7.1
• SolMan Document Management
• SAP ChaRM
• Enterprise Implementations
• Change Control processes
• KPI, Alerts & Dashboards
• Mentored Project teams
• Risk Management
• Audit reports for FDA audit and Internal IT Audits
• SolMan Business Process Monitoring
• SharePoint
• RWD Productivity Pak / uPerform Training
• Service Now
• ITSM
• Quality Center / ALM for SAP Projects
• Team Building, Communication & Leadership
• Stakeholder Management
• Scope, Time and Cost Management

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Responsible for overall coordination, status reporting and stability of program oriented efforts.
• Managed Release scope, schedule, effort and cost variances
• Involved in all Change and Release Management activities for all changes in Confidential .
• Setting up new processes improvements aligning to the strategic goals.
• Extensive experience in Business Blueprint Design and designing/redesigning functional specifications
• Maintained Change log (as part of CCB), Issue Log, and other project related documents
• Monitored the triple Constraints as well as resources and made appropriate decisions.
• Gathered requirements and strategized Document types, Signature strategy and Workflow.
• Used ITSM tool and Service now for incident Management and tracked Maintenance Activities.
• Initiated and Managed the concept of Retrofit to Project Landscape
• Actively participated in all Go-Lives domestically and internationally.
• Worked extensively on multiple landscapes.

Confidential

Project Manager

Responsibilities:

• Strategized Pre Go-Lives in Mock systems and controlled change Process.
• Provide monthly progress status update/metrics dashboard to Management on resource planning, Documentation handled and team performance
• Experienced in SolMan Documentation
• Experienced in using SharePoint
• Gather requirements and strategized project plan and execution.
• Created Solman Documentation Process.
• Work closely with SQA and ensured compliance for documentation and deployment.
• Introduced Retrofit Concept, Managed and controlled retrofit transports.
• Worked extensively in multiple system landscapes
• Was involved in all project stages right from initiation to closing.
• Managed and Gathered Requirements, reviewed FRS, coordinated with SQA and Business
• Managed, Design and configuration for Solman Customizations for ChaRM and Document Management in accordance with Abbott policies.
• Conducted weekly meetings and monitored project status.
• Managed Testing process and coordinated the execution of Scripts for various functionalities and FUT, Validation Scripts, UAT,
• Managed overall project Scope and implemented the changes in Production
• Managed the Training of clients on the usage on 7.1 by conducting trainings and workshops and WebEx
• Interacted internationally with different process teams.

System Analyst

Confidential

Responsibilities:

• Transport Management System ( Confidential ) - Complete setup of Correction and Transport System (CTS) through STMS.
• Applied ABAP support packs using SPAM and installed/upgraded add-ons using SAINT.
• Effectively executed all the aspects of client management including Creating, Deleting and Copying Clients.
• Successfully deployed Java support packs using JSPM on systems and SapInst on systems.
• Applied Confidential .
• Experienced in applying Kernel Patches, Support Packages with SPAM for ABAP and JSPM/SapInst for JAVA.
• Well versed in SPOOL and FAX administration.
• Worked on Automatic Profile Generator ( Confidential ), User Administration, Central User Administration (CUA), Authorization object maintenance, Problem analysis and troubleshooting, SAP GUI & Confidential and Confidential Scripts, transporting roles, Auditing, Segregation of Duties (SOD)
• Key player for all refresh activities including source system database backup and restore on target system. Performed all post refresh activities.
• Skilled in accurately estimating work requirements for implementing any changes on the landscape or the single system.
• Setup all RFC connections and created partner profiles with various inbound and outbound parameters.
• Complete support for existing production environments including post cutover firefighting to day to day trouble shooting.
• Worked closely with data conversion and interfaces team during cutover phase.

Confidential

Release Manager

Responsibilities:

• Designed and implemented effective procedures for implementation of changes into production
• Managed scope and schedule for releases
• Developed process for emergency and out of package releases
• Participated in weekly Change Advisory Board meetings
• Tracked and coordinated all IT related activities required to support successful deployments
• Prepared Installation Deployment Summary and release notes.
• Identified risks and coordinated among process teams.

Project Coordinator

Confidential

Responsibilities:

• Elicited requirements from Users and interacted with IT for Confidential Treatment Planning System and Confidential upgrade.
• Prepared Functional Requirements and blueprint and coordinated with Development Team; Technical Team, Customers, Physicists.

Application Specialist

Confidential

Responsibilities:

• Application support Specialist for state of art Confidential range of products.

Confidential

Product Manager

Responsibilities:

• Responsible for client relationship and product Development
• Worked with the management and Technical teams to update/upgrade versions
• Worked with sales team for product demos at client sites and conferences.
• Assist in service marketing for upgrades.