Professional Summary

Senior Information Technology consultant with extensive business experience in multiple industries. Extensive experience in managing large programs and projects such as ERP and CRM, IT turnaround situations, outsourced environments and large IT management consulting engagements.

• IT Portfolio Management & Change Management
• E - Commerce Strategy & Delivery
• Project Management (Agile Scrum and Waterfall SDLC methodologies)
• Enterprise Systems (ERP & CRM)
• Business Process Improvement
• Team Building & Leadership
• Business Intelligence/Data Warehouse
• Cloud based technologies

Industry experience:

• Educational
• Banking and Financial Services
• Government and Public Sector
• Healthcare
• Information Technology
• Retail
• Petroleum
• Energy

Employment History

Senior Project Manager - Confidential West Palm Beach, Florida

As Senior PM Consultant (Technical and Functional role) of Confidential., a technology firm specializing in Information Technology Business Management, worked with government, academic, and private business sector clients to resolve complex issues, deliver improved business applications, re-structure IT functions, develop strategic plans aligning corporate goals with IT investments and services, and implement cutting edge technology solutions to improve business outcomes. Involve in Design and Implementation of Methodology & Controls, Portfolio Management, Risk and Issue Management for all projects under MIG with Continuous Improvement of PMO.

Managed multiple projects using mostly Agile and Waterfall SDLC such as E-business implementation, Building enterprise security portals for mid to large enterprise clients to leverage MIG’s framework and methodologies using IBM’s WebSphere, Lotus Connections, WebSphere Portal,Microsoft .NET, Microsoft CRM, SAP and Oracle’s applications including PeopleSoft (all modules) and Hyperion Enterprise. Use Oracle Utilities Customer Care and Billing, Mobile Workforce Management and Oracle\'s enterprise master data management (MDM) to support the full work-order lifecycle. Also responsible for building and implementing Confidential’s IT infrastructure.

Projects List while working at Confidential:

BFA (Business Finance Associate)

This project consist of converting and implementing the entire applications and infrastructure to a cloud based locations. We used Amazon Web Services (AWS) as the vendor and implemented the required amount of servers and converted each in-house financial applications to a cloud based. Scalability and cost were the most important factors for this project. In conjunction, built a solid methodologies for security as the users of BFA were accessing the systems from multiple locations.

Confidential

This project consist of building a detailed project plans and operational processes by interviewing over 500 separate outpatient center and using Agile project management methodologies to implement a secure web based centralized EMR and Practice Manager using custom design system in Microsoft .NET platform in conjunction with Sage software to manage over 500 outpatient centers under one system.

Confidential

For this consulting engagement, work directly with the CIO to advance technology throughout the University:

• Implemented enterprise wide PMO using Agile PM Methodologies Including Waterfalls with comply with Universities policies, FERPA, HIPAA and state laws regulations.
• Worked closely with the new PMP to implement best practice for business processes optimization and implementation to reduce operational mistakes and eliminate duplicated activities.
• Worked with the new PMO for implementing the complete enterprise requirement analysis for CRM and ERP (Oracle) implementation and business process improvement including Vendor and Partner management during project life cycle.
• Implemented a complete E-commerce website including shopping cart and real-time credit card processing for the university to sell monthly golf packages for fund raising. Each fund raising event is dedicated to different departments. The website also contains personal portal management so users can update or modify their orders.
• Managed a complete website using enterprise content management for the entire university that includes over 25 different departments. The projects consisted of working with each department separately and build detail requirements analysis, planning, scheduling, budgets, and resource planning for the entire project. The budget was around 1.2 Million dollars excluding the cost or the tools that were used during the development and testing. The website also consist of interface to some areas of the Intranet such as the knowledge management for the internal staff and faculties.
• Built a new Framework for the development team to enhance the communication skills between business stakeholder’s levels and technical staff.
• Responsible for building and implementing the enterprise wide service desk for all campuses. The project consisted of building a complete requirement document and project plan for upper management approval and vendor section to implementation.
• Responsible for meeting with each data custodian within each departments to gather the business requirements for building the enterprise end user application access request using electronic form approval from ARIBA systems.

Confidential

Project

The project consists of upgrading the current Customer Information System (CIS) to Oracle\'s Customer Care & Billing System (CC&B) and implement Mobile Workforce Management (MWM) and Project Integration Package (PIP). Integrations with other production systems are such as Enterprise Asset Management (Infor EAM): Enterprise Resource Planning System (ERP), Oracle enterprise master data management (MDM); Oracle Meter Data Analysis (MDA); and ESRI Geographic Information System (GIS).

Confidential

Project

• As PMO Project Manager, built enterprise architecture in real time satellite technology to track crude oil reseller’s orders internationally using PowerBuilder and Oracle.
• Implemented a new work order system for the Telecomm department.
• Built portfolio management against actual costs for all three oil storage locations using Oracle technologies.
• Implemented Oracle CRM, ECP and PPM for the entire company by building and using a new enterprise wide strategy across multiple stakeholders.
• Develop portfolio reports and provide detailed information to PMO related to project schedules and portfolio updates based on stakeholder’s requirements.
• Managed all the projects and prioritization with scheduling based on their costs, benefits and make sure they are inline with the corporate annual IT budget and long-term corporate strategies.

Confidential

Project

Managed building an E-commerce website specialized in selling prom dresses, homecoming dresses, wedding dresses including monthly catalog and the shopping car. The project consisted of interviewing the sale and marketing departments to build the requirements document, planning and scheduling of the entire development and implementation life cycle. The backend data was also linked to the inventory system that was linked to over 350 stores in real-time in the United States and Puerto Rico. The web site budget was around 775K.

Confidential

Project Confidential

Project

Managed large E-Commerce website to create and implement a multi level marketing (M&M) e-commerce website/portal using .NET and Oracle. The project consisted of meeting with each user separately to build the requirements and managed the complete project from beginning to end within a fixed budget. The budget was around 2.2 Million dollars. Also built a complete POS system use in over 10,000 retail stores nationwide.

Confidential

Project

• Responsible for projects to create enterprise wide order tracking and loan services systems. Assisted in OTX’s successful, $28M acquisition of two software companies, generating an additional 15% in revenue over the next two years.
• Ensure compliance with Sarbanes Oxley controls to protect investors by improving the accuracy and reliability of corporate disclosures.
• Act as Project manager to rebuild the entire work order and Assent Management for the Telecomm department.
• Build an REO (Real estate owned ) website for all none performing loans to be available for purchased by assigned brokers. This project consisted of building the requirement document by interviewing the responsible department and responsible for the entire development life cycle using waterfall methodologies. The challenge of this project was to grab data from 2 complete order-tracking systems with different backend database. The budget was around 850K.

Confidential 9 - West Palm Beach, Florida

Director of Information Technology

Directed corporate IT operations for this 8 billion dollar financial software company.

• Managed staff of 92 programmers, managers and directors, external vendors, and contractors.
• Implemented two ERP commercial financial applications (Loan Servicing System and Loan Origination System) with Call Center using I.M.A. Ensured that these systems were compliant with individual state regulations.
• Integrated corporate software company acquisitions into overall IT structure with complete EC/EDI and Internet support for outside trading partners.
• Migrated all the applications toward N-Tier archtecture that includes a high-end trasaction server using Jaguar, Tuxedo and Silverstream across all corporate entities.
• Facilitated OCWEN’s $550M acquisition of an international financial corporation, bringing significant revenue and international exposure to the company.
• Slashed OCWEN’s annual budget from $32M to $25M after 16 months with the company.
• Consolidated three large applications into one, saving $1.8M annually in maintenance, support, and training.
• Generated millions of dollars over a two-year period through building an order tracking system that combined three in-house applications into one system.

Confidential 5 - Miami, Florida

Senior Information Technology Consultant / CIO Consultant

Reporting to the VP of Merrill Lynch Credit Card Corporation and KPMG. Managed a team of 34 developers and project leaders.

• Saved Merrill Lynch $9M annually by redesigning a loan origination system, keeping the data at the same structure and providing the user with a new application interface.
• Responsible for coordination between development staff and remote users, and for evaluating and responding to all Request For Proposals related to business systems. Conducted systems training for METRO development staff and METRO clients in object-oriented design, programming, and PowerBuilder.

Confidential: Miami, Florida

Assistant Professor

Taught credit courses in programming languages including FORTRAN, Quick BASIC, Visual BASIC, and Introduction to Microcomputers.