Consulting Analyst/Project Manager Resume

PROFESSIONAL SUMMARY:

Over 10 years of full SDLC experience with Waterfall, Iterative, JAD, LeanIT and Agile methodologies. Highly organized, detail oriented and analytical while balancing concurrent efforts. Strong ability to rapidly assimilate complex data. Excellent verbal and written communication. Consistently meets established expectations and takes responsibility for achieving results. Adept liaison between business, technical and QA teams. Manages through influence, collaboration and relationship building while sensitively resolving conflict. Passionate about excellent customer service and effectively leverages resources to create exceptional outcomes.

PROFESSIONAL EXPERIENCE:

Consulting Analyst/Project Manager

Confidential

Responsibilities:

Employed Project Management for planning, scheduling and control of 10 real estate renovation projects on $2 million property.
Utilized LeanIT SDLC methodologies for gathering over 300 requirements, analysis, risk management And document traceability.
Applied re - scaled agile method for project development and implementation.

Lead Business Systems Analyst

Confidential

Responsibilities:

Assisted with project charter, project plan and scope definitions on project involving 15 states.
Created schedules and milestone charts.
Identified and analyzed 27 Claims functional gaps, risks and dependencies.
Developed risk mitigation plan and response procedures.
Facilitated project rollout to Claims teams in 15 states. Clarified team assignments, timelines and Individual deadlines.
Liaison for project, business and development teams. Resolved conflict, managed scope and reported status To senior mgmt. and VP.
Conducted design reviews, resolved process roadblocks, facilitated implementation schedules on 3Legacy platforms.

Business Systems Analyst

Confidential

Responsibilities:

Project lead for Claims teams of 7 to 15 individuals on 5 system consolidations, 3 conversions and 13 Major software upgrade projects.
Facilitated over 2000 functional design reviews. Presided over 500
Project Management Status Reporting Sessions.
Organized and implemented more than 60 Release plans for claims projects.
Used LeanIT SDLC methodology in performing tasks of gathering, documenting and analyzing over
1000 business requirements.
Documented user stories, use cases, process modeling, workflows, and wireframes in over 40 Functional designs.
Developed detailed functional specifications with Confidential rework rate of less than 1.5%.
Achieved Confidential 32% increase in auto adjudicated claims based on detailed specifications to upgrade and Maintain Claims system.
Liaison between business and development teams. Reported metrics weekly to key stakeholders and Senior management.
Directed Unit, System and UAT testing phases. Supervised software implementation and warranty.
Trained and mentored over 25 on-shore and off-shore staff in business and systems processes.

Senior Systems Analyst

Confidential

Responsibilities:

Created technical designs for 10 complex projects with over 900 technical requirements.
Maintained scope And budget within 4%.
Developed 10 technical designs, 300 system flows and 10 database alignments/revisions.
Collaborated with development teams to evaluate code, review scripting and ensure proper integration With existing processes.
Created Unit test plans and scripts for over 900 requirements.
Collaborated with System and User Acceptance testing efforts.
Prioritized, tracked and resolved test defects resulting in 0 critical defects prior to implementation.
Provided production support for Enrollment/Benefits/Membership/Claims/Billing and Finance resulting in 99.93% system availability.

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