Project Manager Resume
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SUMMARY:
- Cisco Certified Network Associate - CCNA
- Cisco Certified Network Associate in VOIP
- Cisco Certified Network Professional - CCNP
- Network+ Certified
- Microsoft Certified Professional
WORK EXPERIENCE:
Confidential
Project Manager
Responsibilities:
- Prepared client service agreement and defined project scope
- Set-up onsite project infrastructure: Network, scanner, data backup
- Produced POC (Proof-of-Concept) of dataset (images and index ) for customer approval, and once approval is secured, trained and managed the team by reporting to the main office for project metrics and profitability
- Performed test and turn-up activities for network components
- Performed software testing for wireless access point
- Created various technical support documentation and reference materials
Confidential
Cisco Engineer
Responsibilities:
- Assist company customer's base with troubleshooting and resolving their phone, data, and technical issues
- Troubleshoot and resolves customer issues pertaining to any type of utage, service, or equipment managed by the company
- Recommend the implementation of new or upgraded services to customers
- Creates risk management Association with Cisco for malfunctioning equipment and replaces damaged equipment
- Conduct conference with 3rd party providers ( Confidential, Confidential …) to provide status updates
Confidential, Morristown, NJ
Project Manager
Responsibilities:
- Involved in the engineering, installation and management of fiber optic networks
- Supervised the installation of Telecom Equipment inside cable stations and central offices worldwide
Confidential, Irvington, NJ
Facilities Technician
Responsibilities:
- Performed tasks necessary for service order and repair activity associated with sealed/ unsealed network facilities from central office frames to CPE systems
- Provided installation and maintenance of voice, data, and ancillary equipment and network services
- Installed, maintained, rearranged, repaired and removed cable, terminals and other associated apparatus in the outside and inside plant network
