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Project Manager Resume

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SUMMARY:

  • Cisco Certified Network Associate - CCNA
  • Cisco Certified Network Associate in VOIP
  • Cisco Certified Network Professional - CCNP
  • Network+ Certified
  • Microsoft Certified Professional

WORK EXPERIENCE:

Confidential

Project Manager

Responsibilities:

  • Prepared client service agreement and defined project scope
  • Set-up onsite project infrastructure: Network, scanner, data backup
  • Produced POC (Proof-of-Concept) of dataset (images and index ) for customer approval, and once approval is secured, trained and managed the team by reporting to the main office for project metrics and profitability
  • Performed test and turn-up activities for network components
  • Performed software testing for wireless access point
  • Created various technical support documentation and reference materials

Confidential

Cisco Engineer

Responsibilities:

  • Assist company customer's base with troubleshooting and resolving their phone, data, and technical issues
  • Troubleshoot and resolves customer issues pertaining to any type of utage, service, or equipment managed by the company
  • Recommend the implementation of new or upgraded services to customers
  • Creates risk management Association with Cisco for malfunctioning equipment and replaces damaged equipment
  • Conduct conference with 3rd party providers ( Confidential, Confidential …) to provide status updates

Confidential, Morristown, NJ

Project Manager

Responsibilities:

  • Involved in the engineering, installation and management of fiber optic networks
  • Supervised the installation of Telecom Equipment inside cable stations and central offices worldwide

Confidential, Irvington, NJ

Facilities Technician

Responsibilities:

  • Performed tasks necessary for service order and repair activity associated with sealed/ unsealed network facilities from central office frames to CPE systems
  • Provided installation and maintenance of voice, data, and ancillary equipment and network services
  • Installed, maintained, rearranged, repaired and removed cable, terminals and other associated apparatus in the outside and inside plant network

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