SUMMARY:

• Experienced project manager offering 16 years of success leading diverse technology projects
• Proven experience in managing multiple and concurrent projects and programs using SDLC, Agile Scrum, including application development, infrastructure and maintenance/operations
• Experience in managing cross - functional and global projects end-to- end
• Ensuring program artifacts in compliance with the defined or customized delivery methodologies and framework, and against original objectives and business case parameters (costs vs. benefits), tracking ROI
• Problem diagnosis, root cause analysis and continuous improvement recommendations to ensure ongoing improvement of systems and processes.
• Experienced in planning, budgeting and execution of multi-million portfolios, assessment of required enhancements and corresponding business cases, financial forecasting and monthly reconciliation and reporting
• Pro-active Risk and Escalation Management, including identifying cross-projects dependencies, tracking against defined program/project KPIs, prepare and submit project for governance gate approvals.
• Strong and diverse technical background across technology functional areas (Requirements, Estimation, Infrastructure, Development, QC, Production Support, etc.).
• Publish project status reports and dashboards to steering committee and executive leadership, identifying and communicating any performance variances to planned scope, timeline, and budget
• Adept in technical solutions and conceptualization for enterprise wide IT solutions/application development.
• Excels in Managing multiple clients in off-shore - Onsite delivery model, Resource capacity planning, managing delivery and achieving on-time and on-budget project completion
• Strong interpersonal and collaboration skills and ability to make decisions in complex and ambiguous situation. Proactive and highly adept at facilitating discussions and negotiations with stakeholders.

TECHNICAL SKILLS:

Techniques: Agile, Scrum, Waterfall.

PM Tools: PPM, JIRA, MS Project, Clear Case

MS Tools: MS Office Suite (PowerPoint, Word, Excel, Outlook, Access), SharePoint, Lync

Other Tools: HP Quality Center, Lotus Notes and Sametime

Dev Tools: C++, Java, J2EE

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ

IT Infrastructure Project Manager

Responsibilities:

• Managing server migrations using iDLC (Infrastructure Delivery Life Cycle)
• Strong facilitator and communicator responsible for scheduling, coordinating, planning, definition and demonstration
• Working simultaneously with multiple stake holders / product owners from different lines of business for migrating multiple servers
• Responsible for managing stakeholders starting from design, coordination, provisioning and build team to build a server as per the requirement.
• Strictly followed the Project management methodology based on industry standard PMI and also followed portfolio management systems such as change point, MS Project and also good experience in Project/program management experience on programs related to IT Infrastructure Data Center.
• Helped the application owners to elaborate the application to estimate the best suitable server configuration
• Facilitating regular status meeting with application owners to discuss about the current status, any CAIR items etc.
• Worked with the team to understand the impediments/risks and helped eliminate them.
• Encouraging the team for self-organization to boost the efficiency and coordination.
• Encouraging the team to come up with reusable elements and use the best practices. Motivated the team to come up with quality product and meet the product goals.
• Managed global teams in US and India. Kept the team together all the time to ensure successful delivery
• Ensured task completion to specification, on time and within budget.
• Managed Release planning and implementation.

Confidential, Pittsburgh, PA

Application Development Project Manager

Responsibilities:

• Managed and executed multiple enhancements using Waterfall methodology.
• Conducted sessions with the business to discuss and capture the requirements, agree and approve the project scope (and out of scope), and project planning for developing, testing and rollout.
• Responsible for managing the project within project schedule and cost, accountable for any project overrun and address the root cause for the overrun which is considered as lessons learned
• Conducted regular status meetings to discuss the roadblocks to arrive at quicker resolutions
• Presented weekly project status to senior management and stakeholders.
• Strictly followed the Project management methodology based on industry standard PMI and also followed portfolio management systems such as change point, MS Project and also good experience in Project/program management experience on programs related to IT Infrastructure Data Center.
• Planning ahead of time and reaching out to cross-functional teams before the phase start date to review the scope, plan and deliverables resulted in effective resource planning and utilization.
• Review and discuss the new changes requested by the business users and analyzed the impact to the existing schedule and take corrective actions.

Confidential

Project Manager

Responsibilities:

• Executed the project using Waterfall methodology. Porting activity is the joint activity along with customer team, Responsible for planning and execution for all the activities assigned for offshore team
• Created Change Requests for the Project
• Responsible for tracking the project’s progress across all project team members.
• Developed best practices for improving overall effectiveness of control environment.
• Provided recommendations to business unit in resolving internal control issues raised during internal and external audits.
• Strictly followed the Project management methodology based on industry standard PMI and also followed portfolio management systems such as change point, MS Project and also good experience in Project/program management experience on programs related to IT Infrastructure Data Center.
• Conducted weekly status meetings with senior management and stake holders.
• Escalated issues as and when necessary to senior management.
• Conducted requirements gathering sessions, prepared user requirements, and acquired sign-off from stake holders from different departments
• Participated in defect meetings and provided test status reports.
• Conducted post production “Lessons Learned” meetings among all stake holders.

Project Lead

Confidential

• In a project lead role, successfully designed and delivered the billing search tool for the Core Billing Manager (CBM) product.
• Project responsibility included managing 8 resources, planning, task allocation and customer facing.
• Responsible for reviewing requirements, design specifications, software and all the important deliverables.
• Status reporting of team activities against the project plan.
• Keeping the project manager and product committee informed of task accomplishment, issues and status.

Project Engineer

Confidential

• In a project engineer role, took the ownership of the Parlay Interface Agent (PIA) module for Confidential and worked closely with client SME to understand the functionality of PIA.
• Responsible for design and implementation of Parlay 5.0 framework for authentication mechanisms.
• Involved in various enhancements and bug fixes on PIA.
• Keeping the project manager and product committee informed of task accomplishment, issues and status.

Software Engineer

Confidential

• Lens application is used by Confidential and the Bellsouth to raise a request for any services for their customers.
• Project responsibility included minor enhancements to LENS application using JavaScript, Java Swing, WebLogic App server etc.

Software Engineer

Confidential

• Confidential is the in-house softswitch developed as an alternative to the traditional switches to reduce the dependency on the hardware.
• Project responsibility involved developing CLI for the craftsperson for entering provisioning and maintenance commands on the softswith