SUMMARY:

Proactive Project Management with 23 years of progressive experience and expertise in project/operations leadership and problem solving roles, accomplished strategic advisor and implementation specialist in the Technology Management space. IT consulting experience with a focus on enabling organizations gain synergies by bringing Technology and Business to work together and achieve targeted benefits.

PROVEN EXPERTISE IN:

• Project Ownership/ Leadership
• Vendor Management & Negotiation
• Project Development
• Program Management
• Manage projects using Waterfall/Agile Methodology
• Effectively manage business partner expectations
• Process and Work Flow Management

PROFESSIONAL EXPERIENCE:

Confidential, CA

Responsibilities:

• Helping the clients with alignment of the program with business benefits and strategic objectives
• Large Development / implementation
• Excellent Communication Skills
• Active Stakeholder Management
• Project Portfolio Management

Confidential, Columbia, MD

Testing Group Manager

Responsibilities:

• Managed over 50+ fulltime and contract employees, including near shore resources in South Carolina.
• I am responsible of the complete independent testing life - cycle, cross vendor management, Quality and Configuration management.
• Excellent Communication Skills
• Project Portfolio Management

Confidential

Task Order Manager

Responsibilities:

• The Program involves following a proprietary project life cycle.
• Methodology - Agile Methodology - Multiple Projects/teams Iterative Waterfall Methodology - Multiple Projects/teams
• Projects - Assessing, capturing and hosting data retrieved for future analysis and processing. Manage multiple teams at multiple sites. Each project site entertains diverse project challenges.
• Streamlining the on boarding process along with scope management
• Relationship building skills and continuous and proactive risk planning and management
• Leveraged continuous process improvements (e.g. workflow optimization, map work process and remove - non value added process to effectively improve overall work flow and process flow
• Developed and maintained up-to-date project status reports/files (computerized and manual)

Confidential

Program Manager, Mountain View, CA

Responsibilities:

• Program Manager - An integral part of the Program Office in Symantec Corporation in San Jose
• Focused on reducing the Beta Test backlog issues
• Established a Program Office process, and established work flow, pre and post release review of risks and risk mitigation strategy.
• Provided sound thought leadership and next steps to gain and maintain senior management team buy in for the merger of redundant systems in testing and deployment.
• This program involved multiple projects - working towards developing the Norton Product and the peripheral support services.
• Additional responsibilities included establishing project, program and risk best practices and communicating with upper management, geographically dispersed teams, and working effectively with a loose matrix organization to effectively exercise monitoring and control best practices.

Sr. Program Manager

Confidential

Responsibilities:

• Excellent Communication Skills
• Active Stakeholder Management
• Project Portfolio Management

Account Manager

Confidential, Pleasanton, CA

Responsibilities:

• Daily Operations and multiple Program Manager direct reports,
• Handling all aspects of account management,
• Business development, risk management, client relations management, and
• Onshore/Offshore co-ordination, along with delivery oversight. Identifying business needs and translating these into business requirements, exhibiting a comprehensive knowledge of the business and system flows within the organization.
• Leveraged continuous process improvements
• Workflow optimization, QA process improvement.
• Increased revenue by 80% the first quarter along with increased efficiency of project and application management by 20% and reduced errors by 85%.
• Developed and maintained up-to-date project status reports/files(computerized and manual)
• Increased revenue and market share by 75% over the tenure of this account.

Confidential, Salinas, CA

Project Manager

Responsibilities:

• Manage all aspects of bank and portfolio acquisition and merger projects, including leading the team to quantify the effort for data analysis, extraction and implementation.
• Facilitating the development of solution roadmap
• Risk Management facilitation, including monitoring and control to successfully complete the projects
• Agile Methodology - Multiple Projects/teams
• Maintain vendor Relationships and Resource planning
• Iterative Waterfall Methodology - Multiple Projects/teams
• Identifying and maintaining Risk Management Plan
• Mentoring PM in creating and communicating project plans
• Encouraging effective communication within cross-functional teams
• Resolving and Escalating Project slippage where needed to key stakeholders, meeting all project goals and timelines
• Developing and evangelizing a business case for the solution
• The most important responsibility is to my clients and my company - which is to deliver the project on time and most importantly without defects. To date I have delivered all projects on time and without incident.

Independent Consultant

Confidential

Responsibilities:

• Created and operated an outsourcing company from 1996 to 2003.
• Effectively increased profitability and revenue by increasing projects to accommodate 80+ professional consultants.
• Worked as an independent consultant, my responsibilities included - Business development, relationship management.
• Led and delivered many diversified projects including mergers, system and data analysis, identifying redundant systems, working with client team to design and implement merged systems.
• PL/1, COBOL, JCL, CICS, JavaScript, DB2, SAS and GUI, including MS-Office and many proprietary client systems.
• Worked with multi-Tier Architecture and been an active and contributing member of Steering Committees and PMOs.