SUMMARY:

• Confidential is a Program/Sr. Project Manager where he has successfully led, negotiated and managed global/international development and upgrade programs and projects.
• Using expert communication skills, patience and persistence, Confidential has driven to successful conclusions, meeting business goals and exceeding expectations.
• He has managed multi - layered programs with diverse vendors and suppliers, both on and offshore. Confidential has over twenty five (25) years experience in Information Technology including sixteen years experience in systems management, nineteen years in application development, project management, program management and quality assurance.
• His management experience includes PMO implementation and processes, M&A, vendor oversight, infrastructure deployments and upgrades, requirements development and management, process design and technology specifications, security, scheduling, budgeting and accounting, human resource management, risk management, change management and full life cycle development using management tools and methods such as MSPS, Clarity, SDLC, RUP, CMMI, SDP P/D & C/C, and PMBOK/PMI principles.

EXPERTISE:

Relevant Technical Expertise: VB Suite, WebSphere, HTML, Apache, Lotus Notes, COBOL, CICS, JCL, Visio, Rational Clearcase, PVCS, SQA, Mercury Interactive, LoadRunner, QualityCenter, MSPS, Clarity, MQ Series, DB2, IDMS, Oracle, SQL, IBM Compatible PCs, Apple OS PCs, Sun Workstations and Servers, Security products, IBM 370, Inter-Networking Devices, Windows9x/NT/2000/XP, UNIX/Solaris, MVS, Siebel, SAP, Alltel, AMS.

Relevant Project Expertise: Project Management oversight, Program Office, Vendor selection, Vendor management, Personnel management, Package specification, Package selection, Requirements specification, Benefits/Value management, Facilitation, Security Architecture, Risk management, Configuration management, Change management, Stakeholder negotiations and management, Quality Control, Test design and Testing.

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

Program Manager

Responsibilities:

• Led the upgrade of Oracle eBusiness Suite, including code restructure, security vulnerability updates, and extensive enhancements
• Moved to a new Data Center with architectural restructuring
• Consolidation of Server setup moving into new DC

Confidential, Pontiac, MI

Project Manager

Responsibilities:

• Led the research, analysis, and roadmap of Confidential PCI capability needs concerning Large Scale deployments of PCI services and capabilities.
• Spawned projects to upgrade several capabilities in the Confidential PCI SAG portfolio.

Confidential, Detroit, MI

Engagement Manager

Responsibilities:

• Led the integration of all Confidential services to the Plan/Define Phase of the project, and their deliverables.
• Worked with several business units and other vendors in realizing the design of the new application.
• Managed all aspects of the re-design.

Confidential, Farmington Hills, MI

Program Manager

Responsibilities:

• Led estimation, solution and review activities for pursuit.
• Managed Program Office for Plan/Define and pursuit
• Global deployment of two client instances.
• Value of 23 million dollars and best shored staff level in excess of 135.

Confidential, Warren, MI

Program Manager

Responsibilities:

• Led project to create a global automated supply chain sourcing process for future GM vehicle platforms.
• Managed development of COTS based suite, and migration of DC.
• Led integration of multiple levels of project activity from Application Supplier, Integrator, Infrastructure Supplier, Customer and Global Representation.
• Deployed new business process globally across GM.

Confidential, Detroit, MI

Program Manager

Responsibilities:

• Led deployment of Automated Integration engine to enable GM Ventures to be integrated globally within GM.
• Led development of application to automate the integration of GM Joint Ventures and Subsidiaries into the GM environment.
• Managed work with overseas Subsidiaries to integrate HR records.

Confidential, Dearborn, MI

Program Manager

Responsibilities:

• Program office oversight of large testing efforts within Ford IT.
• Led staff of Test Analysts for testing of Ford IT applications.
• Managed offshore work with the QC arena for application development.

Confidential, Lansing, MI

Project Manager/Business Analyst

Responsibilities:

• Designed the Michigan Schools Financial Information System, a part of the Michigan Education Information System, which collects, reports and analyzes financial data from all 800 Confidential.
• Led project assessment and analysis, project planning, status reporting, management and facilitation of stakeholders, tracking/resolving issues.

Confidential, Lansing, MI

Project Manager

Responsibilities:

• Liaison to Department of Education in planning and testing the Student Information system, a part of the Michigan Education Information System, which collects, reports and analyzes student data from all 800 Confidential .
• Led project planning, testing, management and facilitation of stakeholders, tracking/resolving issues.

Confidential, East Lansing, MI

Program Manager

Responsibilities:

• Created Program Office to manage development of eleven applications to automate and web enable agent and claims processes.
• Managed implementation of Seibel Call Center and other Seibel CRM business support modules. Planned, designed and implemented call center processes and call center roles in relation to Seibel.
• Led study for merger and acquisition activity as pertained to combining insurance and financial data from companies recently acquired. Analyzed data structures and flow, and gaps between data granularity of different companies.

Confidential, Lansing, MI

Program Manager Consultant

Responsibilities:

• Managed rollout of Desktop upgrades enterprise wide (3000 desktops) and migrated NT Server environment to compliant level.
• Designed, developed and implemented IT project management processes such as configuration management, risk and disaster planning, and testing processes to comply with state standards for IT change control, repeatable IT testing process and contingency plans for all critical systems.
• Led creation of an interagency web portal to deliver the information and process support for IT management processes.
• Executed test plan reviews and compliance audits consistent with department project management and development standards.