SUMMARY:

• Total 11 years of technology consulting and Project management experience working as End to End Lead Project Manager, Project Manager, Scrum Master & Sr. Business Analyst.
• Strong Experience in End to End Project Management activities like Project Planning, Budget Management, Resource Forecasting, Team Building, Risk Management, Release Management.
• Experience in working in complex environment i.e. working with cross technology platform team, multiple vendors, multiple locations, multi cultured teams including onsite & offshore model.
• Experience in Waterfall, Agile & RAD methodologies (Certified scrum master) to deliver technology solutions in time, on budget and to spec.
• Proficient in Project Planning, business requirement gathering, business process modeling, requirement analysis, system design & implementation by translating business requirement into functional specification.
• Solid experience in managing integrated teams to deliver technology solution in support of key product initiatives by working closely with product owners, architects, and technical & test engineers.
• Responsible for planning, directing and coordinating projects from initiation through implementation & Project documentation such Project Charter, Project Plan, Requirement Document, Implementation Plan etc.
• Strong analytical & technical writing skills with high credibility to communicate within all levels of organization.
• Experience in conducting requirement session, project meetings, reviews & walkthrough sessions.
• Ability to work within & across business units to priorities plan & execute the development scheduled for major product releases.
• Experience in clarifying objectives, dealing with ambiguity / under defined problems, advocating for simplification and influencing teams.
• Excellent oral and written communication skills, ability to effectively communicate across 3rd parties, technical & business product mangers.
• Experience in managing project budgets, resources planning/management & leadership reporting.
• Responsible for coordination & communication between key stakeholders, including planning meetings, execution meetings & creations of standardized project reporting.
• Diversified & global domain experience in financial industry (specific areas including banking, Credit cards Business).
• Ensure accurate reflection of project budgets, forecast & actual within enterprise portfolio management system.
• Monitor & communicate the progress of project delivery and ensure timely & effective communication of project status in terms of cost, forecast, schedule & assessments of risk / issues.
• Proactively anticipate project risk/issues & ensure adequate mitigation is put in place to ensure delivery is not compromised.

TECHNICAL SKILLS:

• CA Clarity, Microsoft Office Suite, MS Project Plan, MS Visio, Rally, UML, MS PowerPoint, MS word MS excel, Agile, Scrum.
• Mainframe, Java, SQL, Unix, SOAP,

PROFESSIONAL EXPERIENCE:

Confidential

Technology Project Manager

Responsibilities:

• Responsible for the end to end delivery of IT project in Technology departments.
• Ability to lead multiple complex projects ranging $100 K to $5M involving 50+ resources globally located.
• Strong leadership, communication, planning & organization skill can effectively mitigate risks.
• Responsible for managing the Portfolio Management portfolio sized at $1M.
• Experience of working in partnership with Product Owners, and the core and extended team to create and prioritize the product backlog
• Responsible for tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met
• Coaches teams to adopt SDLC methods, Agile values, principles and practices, and actively encourage teams to reflect and improve their delivery capacity
• Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties
• Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines
• Organizes and facilitates daily stand - ups and retrospectives at the end of each sprint, and creates an environment in which the team is continuously learning from the past
• Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions
• Ensures deliverables across engineering teams are high quality and clearly documented
• Tracks and communicates team velocity, financials, and other KPIs in relation to the plan and published progress reports
• Coordinates communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives
• Facilitates discussions and looks Confidential the obvious for continuous improvement opportunities

Confidential

Project Manager/Business Analyst

Responsibilities:

• Responsible for working with the business, users & interface teams to determine and document business needs and requirements
• Work with architects to identify technical solutions and business process improvements that are in line with IT and business strategy
• Over all ownership of the project phase end deliverables (Project Charter/ SPR, Requirement Reports, Test report, etc.)
• Work with development resources to ensure the proposed design meets business requirements
• Ensure issues are identified, tracked, reported on and resolved in a timely manner
• Work with Quality Assurance Manager to coordinate testing activities of the offshore team.
• Attending and chairing daily conference calls to track project status and management reviews within the project.
• Adhere to SDLC Standards
• Profound insight to determine priorities, schedule work & meet the critical deadlines

Confidential

Business Analyst

Responsibilities:

• Assist the team in gathering the business requirement though interviews, surveys & meeting with the different client areas (external /internal).
• Preparing the High Level Business Requirement into detailed requirements & created functional specification documents & SOP.
• Handled the Migration of the accounts & d Confidential from old legacy system to the new system
• Coordinate the QA testing with the team, conducted Performance Testing, UAT & End to End system testing with the business users.
• Designed detailed processes covering various business scenarios & customer experience journeys.
• Delivering the project on time, meeting high quality standards and customer expectations.
• Designing & Formulating AS-IS and To-BE process.
• Analyzed the existing system and process gaps in context of new business changes.
• Identify issues or risks associated with the project, and implement proper mitigation strategies for risk prevention and timely resolution.
• Knowledge Transition and Transformation of process.
• Reconciliation of Accounts to ensure completeness of billing
• Conceptualize the Bill plans from billing perspective & getting the same configured in test environment with IT support, followed with comprehensive testing
• Monitor & Planning the programme performance & improvement

Confidential

Business Analyst

Responsibilities:

• Create and maintain an update of process logs, and all relevant documentations and project plans
• Executing the detailed Gap Analysis of the existing Process.
• Developing the End to End Process covering the existing processes and suggesting the missing process & provide inputs for developing Work Instructions (SOP)
• Developing comprehensive and well defined Process definitions for all the identified processes
• To integrate all the various high level and low level activities of the process.
• Handling Escalations & training the team on the process & application
• Conducted workshops to capture the business requirements from the different business users and process validation workshops to get approval on the designed processes.
• To create the End to End process documents & process flows.