SUMMARY:

• Program Manger, Operations Manager, Quality Manager, Production Control Manager with 26 years expertise in optics and measurement analysis systems.
• SAP Certified Lead Analyst. Agile PDM Certified.
• Lead manufacturing and product engineering, plant operations/production, and inventory control.
• Proven record of leading multi - skilled teams to drive projects from pre-development through post-development cycle.
• Continually improving efficiency through enhanced processes and productivity, demonstrating unique solutions, that proved to be highly successful.
• Senior staff member holding an ISO 9001 Certification and Lean Certification.
• Notable achievements administering multiple units consisting of operations, production finance and process management, Strengths include direct interface with Purchasing, Engineering,
• Sales, and Material Management in order to facilitate the success of new products throughout the process.

PROFESSIONAL EXPERIENCE:

Confidential, Novi, MI

Project Manager/Operations Manager

Responsibilities:

• Leads all kickoffs to completion process for all custom sales orders. Work directly with both customers and vendor to best support the project.
• Maintain bill of material for customized products, works with 3rd party vendors on manufacturing of custom components, making drawings, internal purchasing, and applications / sales managers to insure custom products can be delivered in a timely fashion, meeting customer requirements and are profitable.
• SAP Implementation Team Lead for the organization.
• Oversee all aspects of localizing global products and customer projects.
• Assist with review and response to customer specifications.
• Expedites operations and alters schedules to meet unforeseen conditions.
• Prepares project reports. Prepares lists of required materials, tools, and equipment required for special projects.
• Assists inventory control functions for stocking and picking manufacturing goods as required.
• Assists purchasing function for maintaining a parts delivery schedule. Assists applications managers with validating specifications
• Review with applications managers and end customers, product requirements
• Operations Manger with 15 direct reports
• Work to maintain a careful balance of level of customization or number of customized products to enhance core product sales
• Work to minimize the number of parts that are maintained in inventory by utilizing existing part numbers when possible.
• Plans and prepares schedules for purchasing components and final assembly.
• Develops schedules to determine shipping dates according to sales forecasts, customer orders, and / or stock requirements.
• Analyzes specifications and customer requirements to determine manufacturing processes, tools, and resource requirements.
• Plans sequence of design, documentation, fabrication, assembly, installation, and other required steps.
• Confers with General Manager of Confidential as necessary to determine status of assigned projects.
• Proficiency in SAP

Confidential, Ann Arbor, MI

Sr. Production Control/Quality Manager

Responsibilities:

• Specialized in manufacturing with spectrographic instrumentation, microscopy, and applied holographic technology.
• Established goals and objectives, developed policies and procedures, recruited and trained staff, and initiated and enhanced systems.
• Demonstrated the ability to be a systemic thinker and inventive which allowed me to conceptualize and implemented innovative guidelines and procedures to run an effective internal controls system with a Lean/ISO certified environment.
• Excel at organizing, coordinating, and managing projects.
• Competent in all phases of Lean Management, ISO and Confidential compliance.
• Evaluated programs in marketing, productivity, and customer support making recommendations to company executives.
• Analyzed and improved departmental operations resulting in increased productivity and often designed custom spreadsheet programs for internal use.
• Able to train experienced people and develop highly effective teams.
• Able to gather, compile and analyze information from many different sources.
• Attended corporate planning meetings and assisted in writing policies and procedures.
• Areas of direct responsibility include all facets of Operations, Sales Administration, Quality Control, Service and Support, Purchasing, Lean Management, Production Control, and Sales Administration.
• Expertise in all production planning, forecasting and scheduling phases.
• Highly regarded by all employees for friendliness, ethics, knowledge, hard work and the ability to learn new procedures very quickly.
• Involved at a high level in the design, development, implementation, and internal as well as external audits of internal procedures and processes that allowed company to acquire ISO 9001 certification.
• Developed solutions as part of quality management team.
• Performed Quality Control functions such as Non Conformance Reports, Cause and Corrective Action Reports, Warranty Tracking, Material Traceability, Material Review Board, and Return Material Authorizations and established quality standards for vendors.
• Designed and implemented min - max process that allowed my company to operate effectively without the expense of an ERP system. Designed and created information systems to support Sales, Manufacturing, Service and Support, Purchasing, and Marketing.
• Daily interfacing with Engineering on various projects to ensure the successful transfer of new technologies. Performed Configuration Analyst duties and set up Material Traceability Standards. Coordinated Engineering to Manufacturing transfers. Evaluated potential and active trouble spots involving staff, manufacturing issues, and configuration issues.
• Competent using software including: Windows, Visio, Microsoft Project, Word, PowerPoint, Excel, Agile, FileMaker, Outlook, Solid Edge, and Adobe.
• Effective management, technical, and supervisory skills.
• Recognized for long hours, commitment to customers, and attention to detail, professionalism, and follow-up. Resourceful, energetic, competent, multi-task and results-oriented.
• Earned a reputation as a valuable and cooperative coworker by: being fair, ethical, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations.