SUMMARY:

• Experienced IT Delivery Project Manager and Scrum Master with an excellent and outstanding track record of success in leading Project delivery teams, improving and delivering IT services to Industry leading clients through in - house technical expertise and outsourced managed environments. Responsible for specific business development objectives increase wallet share, mining for additional opportunities.
• Relationship Management Established and sustained key Customer Relationship Manager duties such as day-to-day management responsibilities for multiple, concurrent projects. Responsible for the overall direction.
• Global Experience - Having around 15+ years of experience including 9+ years of working experience in US in and have the exposures of handling Industrial top line customers from US and UK geography in various Roles & Capacities.
• Technology Professiona l from consultancy background with excellent commercial focus, instrumental in aligning customer’s technology vision with business strategy, and providing IT advice and direction. Have experience managing Application / Web application development, Production Support, Data migration, Data warehousing and business intelligence projects.
• Domain Specialist - Have very rich domain experience in Insurance Industry (P&C, HCLS), Banking and Financial Services through topline US Customers. Have also great exposure in Automotive, Government and Travel and Hospitality Domains.
• PMP, CSM certified, and with 9 years of Project Management Experience, ensuring IT services and programs are managed adhering to industry best practices. Proven experience in financial due diligence, safeguarding IT investments and taking on full budgetary accountabilities. With excellent interpersonal and communication skills, building solid working relationships with key stakeholders, clients, suppliers and business partners.

TECHNICAL SKILLS:

Technologies: IBM Mainframe, Web technologies and Applications, Java, J2EE, .Net, ASP, Oracle, PL/SQL, DB2Data warehousing technologies

TOOLS: Panvalet, Changeman, Endeavor and Librarian, Rational Clear case, SPUFI, QMF and Princeton Tool, IBMDebugger, Smart Test and Xpeditor, InfoPac, TSO/ISPF, JMR, IBM Tivoli, Toad, MPP, Squids, Test HSS, Rational Clear quest, CA Service Desk Manager, Microsoft SharePoint, Remedy, Xuber, Guidewire

Project Management: Waterfall and Agile Projects, Scrum, Kanban and Lean Principles, Microsoft Project Plan, Earned Value Calculations, Cost and Schedule Variances, Cash Flow and Earned Value Reports using MPP 2013, MS Excel, MS Visio, Ms PowerPoint, MS Outlook, IBM Lotus Notes, Version One (Agile Tool), Clarity PPM, Rational Team Concert, Easy Pass, Easy Suite, Version One, Excel, WebEx Sessions

PROFESSIONAL EXPERIENCE:

Confidential, NYC, NY

Project Manager

Responsibilities:

• In the Initiation phase of the Confidential (Global Platform Solutions) Program responsible for conducting Confidential (Global Product and Operating Model) Process, Confidential Product and Functional Definition Workshops for Various work streams like Underwriting, Billing, Claims, Ceding, Data Migration and tracking the deliverables in each phase.
• Working closely with the Business Analysts and Functional Leads and keeping track of the RAIDD (Risks, Actions, Issues, Dependencies, Decisions), Early Sight Enhancements and following up with the status based on due date and criticality.
• Working closely with the PMO Governance for the Program deliverable documents like RAIDD Log, Documents Management in SharePoint Portal, Preparing the Weekly Status Report which is the Program Dashboard.
• Escalating the Risks and Issues appropriately to higher management and working towards the solution.
• Using MPP and Tracking the Milestones of the Program Deliverables.
• Project Time Tracking using SAP tool. Budget tracking is done using various tools and factors.

Confidential, Dover, NH

Senior Project Manager

Responsibilities:

• Responsible for Managing multiple projects using a Global Team, coordinating with various Project Teams, Project Managers of different application layers, multiple SMEs (Subject Matter Experts), technical resources, IT Infrastructure Teams, Business Managers and Sponsors, IT director and Release Management team for the projects undertaken.
• Managed 6 projects concurrently.
• Responsible for Project Schedule Management, Stakeholder Management, Cost Management, Risk Management, taking an effective stand on schedule and cost variations.
• Participating in project kick off meetings, presenting the project factors in stage gate meetings and getting project fund and timeline approval, conducting weekly status meetings, taking care of the approval process during various stages of the project in Easy Pass, updating status in Easy Status, tracking project development through RTC and Project Plan.
• Responsible for managing the project teams spread across 3 different time zones in USA, UK and India, effectively organized team building through video conferencing sessions.
• Maintaining all project related documents in the SharePoint website including documents related to Project Management like Charter, Risk Register, Issue log, Project Governance Tailoring Matrix, Project Plan, Commit1 and Commit2 presentation slides, testing calendar, Project Funding Request form and also documents related to Scope Definition, Requirements and Analysis, Testing and Implementation.
• Responsible for Project Team feedback, gaining the appropriate technical resources, managing escalations, managing change requests, scope creeps, maintaining resource calendars, scheduling tech commit meetings, one on one meetings with the resources as needed, weekly status meetings, developing the project plan which contains resource calendar, resource cost and schedules and project milestones.

Technology: Java, J2EE, Angular JS, HTML, XML, IBM WebSphere Integration Developer, IBM WebSphere Process Server, IBM WODM, Aion, C++, Guidewire, IBM WODM

Project Management Tools: Microsoft Project Plan - Scheduling, Budgeting, Resource Calendars, Baselines, Milestones, Critical Path Calculation, Use Clarity for Resource Management, Time Entry, Tracking and forecasting budget, RTC - for Tracking tickets and their scheduled implementation, Providing Project Status report, Using Microsoft Power Point for Commit Meetings Presentations, EasySuite Production Server - Easypass for gate sign offs, Easy Console for Status Reporting.

Confidential, Louisville, KY

Project Manager

Responsibilities:

• Responsible for creating project plans, allocating resources to WBS Tasks, crating milestones, holiday calendars and providing options to sponsors to choose the appropriate project plan with different timelines and varying budgets.
• Responsible for Cost Management, Risks and Issues Management, Quality Management, Stakeholder Management, Schedule Management.
• Managing the cost through effective resource utilization by allocating and releasing the resources at the right time.
• Responsible for Contingency planning, Fallback planning and allocation of Risk owners.
• Status Reporting to upper management.
• Improved leadership and client satisfaction by making various changes in the Team Structure, Introducing a Quality team, effective use of Rewards system etc.
• Responsible for coordinating with different interfaces and their Managers and SMEs and stakeholders at various levels including executives.
• Extensively used the VersionOne Agile Tool for Product Planning, Release Planning, Sprint Planning, Sprint Tracking and Review.
• Worked extensively in Version one, creating Burndown charts to show the project progress.
• Delivered projects within the scheduled budget and strictly maintained the delivery dates.

Technology: Java, J2EE, IBM Mainframe, Informatica, JQuery, Angular JS

Confidential, Lincoln, NE

Project Manager

Responsibilities:

• Managed an automation project which was a LEAN initiative, which significantly reduced time and cost, mentored other developers, provided guidance to business users. This automated Bulk tax filing.
• Managed Mixed Credits and Debits project which prevents tax frauds.
• Project planning, scope control, coordination between developers and Business Managers for requirements gathering and UAT Testing.
• Responsible for managing the projects throughout the entire life cycle starting from Analysis through Implementation.
• Responsible for delivering projects within the time, scope cost and quality constraints.
• Responsible for the full SDLC of the Projects.

Technology: Java, J2EE, JavaScript, JQuery, EJB, IBM WebSphere

Confidential

Delivery Project Manager

Responsibilities:

• Managed a team of 8 including a Team lead, Senior and Junior resources, worked directly with the IT Director, Business Director, Business users, Business Analysts, SMEs etc. at the client site.
• Managed VaGen Installation in many technical user systems.
• Project planning, schedule management, cost management, risk management, quality management, change management and stakeholder management.
• Creating the Work Breakdown Structure and allocating the tasks to the right resources.
• Making sure that the deliverables have the coding standards and pass the necessary quality control tests.
• Managed the 24*7 Fastlane Production Support Project, Enhancement Projects involving developmental activities, responsible for interacting with various application and infrastructure teams, taking care of audit compliances.
• Hosing weekly status report meetings, acting as a liaison between the technical team and Business users.

Technology: Java, J2EE, Spring, Oracle, PL/SQL, SSRS

Confidential

Senior System Analyst/ Team Lead, Irving, TX

Responsibilities:

• Provided ideas to fix Root causes of recurring issues and reduced ticket count by 80%.
• Managed a 12-member team at offshore, review and track deliverables, client meetings, requirements gathering etc.
• Helped the SMEs to come up with Technical Design Documents for complex project situations.
• Analyze the existing system and suggest ideas for improvement.

Technology: Java, J2EE, HTML, CSS, Apache, MySQL