Sr. Project Manager Resume

SUMMARY:

IT Project Manager with application development background and experience in full SDLC ‘Application Development’, ‘Outsourced Engagements’, ‘Production Systems Maintenance and Support’, ‘Vendor Management/MSP Solutions’ and ‘Data Center Operations’. Strength is the ability to plan, monitor and complete large scale engagements and projects on time and within budget.

COMPUTER SKILLS:

Microsoft Office Products (Project, Excel, Outlook, PowerPoint, Visio, Word), Microsoft SQL Server, Crystal Reports, WebEx, Remedy, Web - based applications (.ASP, .NET), EDI, and Mainframe: COBOL, CICS, VSAM, DB2

EXPERIENCE:

Confidential

Sr. Project Manager

Responsibilities:

Developed project tracking plan for multiple sub - projects delivered on monthly release cycles.
Participated in business requirements and design sessions with Confidential business stakeholders.
Hosted daily project status meetings with development teams and Confidential management Aligned key developemnt staff with Confidential personnnel to expand SME within Confidential .
Managed 24X7 system support

Confidential

Sr. Project Manager

Responsibilities:

Hands-on Project Manager responsible for multiple Confidential customer implementations.
Developed project plans.
Provided guidance to sponsors and key stakeholders with in-depth knowledge of best practice concepts of the Confidential solution.
Prepared internal and customer weekly status reports. Managed issue/action log, and change control process.

Confidential

Confidential Consultant

Responsibilities:

Provided subject matter expertise for company s Vendor Management Solutions.
Improved service offering to meet expansion goals.
Analyzed current technology and implemented various improvements to support best practices in the Confidential space
Automated various aspects of the implementation process
Developed communication and training plan
Developed Master Implementation Project Plan

Confidential

Sr. Implementation Project Manager

Responsibilities:

Developed Statements of Work and project plans for client implementations.
Provided guidance to sponsors and key stakeholders with in-depth knowledge of best practice concepts of the Confidential solution.
Prepared internal and customer weekly status reports.
Managed issue/action log, and change control process.
Participated in data collection and validation process.
Active role in leading business/technical work sessions with customer core team and internal technology staff.

Confidential

Vice President of Delivery

Responsibilities:

Managed department’s ‘Solutions Resource Facility’ with a technical staff of 85 supporting multiple outsourcing engagements consisting of application development and production systems maintenance and support.
Implemented best practices for system procedures and business workflows resulting in CMM level II certification for Prudential Property and Casualty.
Responsible for 24/7 system support Liaison to client executives on project status and issue resolution including new business opportunities.

Confidential

Project Manager

Responsibilities:

Responsible for the re-design and implementation of the mainframe Standard Reporting Package as an interim solution to an information warehouse solution.
Member of the management team responsible for data integration component of information warehouse reporting.

Confidential

Project Manager, AVP

Responsibilities:

Manager of various application development projects and production systems support services for the Commercial Services business unit.
Directed 25 business and technical team members in the full life cycle development of back office and credit functions for the Commercial Services business unit.
Participated in stakeholder JAD sessions
Developed business requirements and managed the automation of a interactive customer collection system
Conceptualized and designed a flexible electronic customer order response sub-system
Managed production system support team for scheduled release enhancements and 24/7 support.

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