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Senior Scrum Master/coach Resume

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Washington, DC

SUMMARY:

  • Certified Scrum Professional/Master and Agile Coach with over 10 years direct experience with coaching software teams on agile/ waterfall principles and practices.
  • PMP - PMI Certified Professional (CSP) Certified Scrum Professional, ( CSM) Certified Scrum Master, (CSPO) Certified Scrum Product Owner, (CTC) Certified Scrum Trainers; and ITIL (IT infrastructure library) V3 certified.
  • Deliver projects (Software and Infrastructure) meeting stakeholders’ expectations; work with businesses and technology ensuring business requirements are developed and implemented as per scope, & schedule
  • Business Development • Vendor Relations • Team Leadership Communications • Training & Mentoring • Customer Relations • Quality Assurance • Strategic Planning • Program Development • Implementation • New Technology • Operations Improvement, Change management
  • Agile planning, orchestrating, and delivering one or more strategic initiatives within IT
  • Team Coach for Scrum and Agile teams, stakeholders, and senior management to improve performance and outcomes. Training, mentoring, leadership in support of development consistency, to add value delivery across multiple teams and departments.

TECHNICAL SKILLS:

Methodologies\ Frame work: Scrum, SAFe, Rally, Jira, Kanban, XP, TDD, PMBOK, ITIL, Green-Black Belt

Project/ program management: Sprint Planning & Execution. Tracking & monitoring projects focusing on agile/ waterfall principles points i.e. scope, schedule, cost, quality, risks, issues and extensive communication at all levels.

Agile/ scrum: Coaching and practicing agile/ scrum framework, SAFe

PMP knowledge areas: (initiating, integration, scope, time, cost, quality, HR, Risk, Pprocurement)

Tools: SharePoint 2007, MS Project, MS Office suite, Salesforce.com (CRM), Team Foundation server (TFS), Quality center, Rally Life cycle management

Technology: Microsoft ASP.Net, C#, VB.Net, SQL server. Oracle, Java, Open source, Web Logic, MAXIMO Asset Management7.0, SAFe

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Senior Scrum Master/Coach

Responsibilities:

  • Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
  • Improved team velocity by incorporating capacity planning into sprint planning sessions.
  • Developed and followed agile project management plan (Agile Ceremonies). Facilitated build requirements log (product backlog) with cost estimates and priority.
  • Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
  • Created Work Break down structure (user stories) and corresponding activities (tasks).
  • Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
  • Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
  • Communicated the progress to senior management thru 'Burndown Charts'. Monitored the Quality thru metrics and mentored team thru the project management processes.
  • Coached and empowered teams to self-organize and grow cross-functionally.
  • Championed Agile concepts & methodologies outside of the software development teams, leading to the adoption of Agile
  • Led and coached Product Owners to improve story writing & requirements gathering process, leading to an increase in customer
  • Managed full SDLC, from ideation, to discovery, to execution, then to deployment.
  • Aligned expectations for all projects / deliverables by establishing and managing cross-functional stakeholder teams representing 100+ end-users
  • Worked with multiple agile teams to foster a culture of collaboration and continuous improvement

Confidential

Sr. Lead Agile / Scrum Master Coach

Responsibilities:

  • Set clear and visual expectations for driving transformation across two organization that merged technology.
  • As the senior scrum & agile coach.
  • Responsible for transforming the organizations from waterfall methodology to SAFe Agile transformation.
  • Work with senior leadership to define strategies for transitioning to Lean/Agile practices.
  • Act as a trusted advisor to organizations when guiding them through their Lean/Agile transformations.
  • To build a strong culture based on trust, inclusion, and collaboration while delivering frequent value to our customers. Set principles for Software development under which requirements and solutions evolve through the collaborative effort of self-organizing cross-functional teams.
  • Focused primarily on team health, maintaining flow, removing impediments, shaping the team experience, radiating information, and being change agents for the organization.
  • While promoting adaptive planning, evolutionary development, early delivery, and continuous improvement.
  • Encourages rapid and flexible response to change. Worked with senior executive’s level business and technology teams to build a sustainable road map to improve the planning and execution.
  • Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology.
  • Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
  • Wrote User Stories based on the requirements gathered from all the stake holders.
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.
  • Coordinated with systems partners to finalize designs and formalize requirements Utilized Story. Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities.
  • Operated in 3 week sprints with flexibility on length based on immediate functionality concerns.

Confidential

Sr. Agile project Manager/ Scrum Master/ Coach

Responsibilities:

  • Contributes and establishes the strategy / approach, Best Practices and methodology to PMO on how to Plan, manage, execute and report projects under Agile/Scrum Framework.
  • Identifies key external & internal stakeholders across functional areas necessary for the project completion, develop overall strategy, communication plan for execution.
  • Works with business partners to define product road map, project objective, Sprint Planning, backlog and user stories, guide project team including daily Scrum meeting, delegating tasks, identifies resources, baselining timelines for Sprints and deliverables.
  • Assisting team with making appropriate commitments through story selection, task definition.
  • Conducting and effectively participating in sprint planning, Daily Scrum, task estimating and sequencing, spring reviews and retrospectives. Captures Sprint metrics, Velocity and reports on team metrics and effectively report to Directors and Executives.
  • Apply SAFe principles to facilitation, enablement, and coaching in the multi-team environment

Confidential

Sr. PMO Project Manager/ Agile Coach/Scrum Master

Responsibilities:

  • Led technical project teams and coached the adoption of agile and DevOps for software development, managed and tracked ongoing project-related issues, scope changes, variances and contingencies that occur during the course of projects.
  • Managed projects using vehicles such as Clarity for financial reporting and forecasting, along with other vehicles such as PPM and Prism in managing project plans, project schedules, budget and resource plans, and project execution packages.
  • Worked in release change management and created release schedules. Supported and facilitated project scope, project milestones, status reporting, risk management, assigned team member roles and responsibilities and project plan objectives.
  • Utilized Microsoft tools (Visio, Microsoft Project, Developed and managed detailed project schedules, resource plans, status reports, budget forecasts (Allocations vs. Actuals).
  • Build a high-performing team and foster relentless improvement at the team and program levels

Confidential, NYC

Senior Principal Consultant

Responsibilities:

  • Provide senior leadership to all Project Managers (PMs) with a focus on project methodology; consisting of standard processes, tools and templates for all projects
  • Collaborate with the business leaders throughout the organization to ensure projects align with the business strategy with the appropriate ROI
  • Define and implemented policies standard and procedures for SDLC process that reduced development re-work efforts by 90% for offshore development.
  • Key partner in leading and managing governance to ensure Business Program Advisors and functional work stream leads needs are addressed on all fronts for project and portfolio management.

Confidential, Mount Laurel, NJ

Director of Services Consultant

Responsibilities:

  • Work with business customers in order to recognize opportunities to improve processes through the use of technology. While maintaining a working relationship with a customer group in order to ensure that customer needs are well understood and addressed in the most efficient way possible.
  • Serve as primary point of contact for all system/software changes and upgrades.
  • Responsible for managing technical programming and testing resources and compliance auditing team.
  • Act as the customer advocate in the prioritization and development of system enhancements and the resolution of data/performance issues of REIT system
  • Accountable for the entire project lifecycle, including definition, planning, execution, and deployment. Ensure all projects are successfully delivered on-time, within budget, and to customer specifications.
  • Develop work estimates, work breakdown structures and the project work plan.
  • Anticipate stakeholder needs, and successfully manage changes in project scope, schedule, and personnel. Makes recommendations on solutions to management and leadership team. Negotiate, set, and manage stake holder's expectations. Ensures project objectives are set and roles of team members are clear.
  • Proactively manage and communicate project risks and issues. Makes recommendations to teams with issues / barriers to continue project. Recommends solutions to conflicts, issues between multiple teams.
  • Monitor and review team outputs and hold them accountable for commitments.

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