EMPLOYMENT HISTORY:

Agile Project Manager

Confidential, Chicago, IL

Responsibilities:

• Working with application owners and product owner to build and groom product backlog, setting priorities.
• Breaking down deliverables into User Stories and tasks.
• Conduct daily stand - ups scrums.
• Discuss issues and Incidents roadblocks.
• Conduct the sprint review, retrospectives, effectively implement lessons learned into future sprints.
• System Integration, Testing, Release coordination.
• Project member onboarding, mentoring.

Technology: Oracle, Siebel, JIRA, Windows, UNIX.

Agile Project Manager

Confidential, Warren, MI

Responsibilities:

• Plan, manage and deliver the infrastructure elements of the projects (USA and Europe).
• Gathered requirements from the architects, design teams for Mobile applications, Web/Portal and Call center tools, Vehicle integration services in the Data Center environment.
• Meetings with product owner/ architects, requirements gathering, build product backlog.
• Eliminate any process overhead impediments. Maintain burndown chart.
• Utilize standard agile practices to conduct sprint planning with a multi-disciplined team. Ensure a common understanding by setting expectations in accordance with the sprint plan, in order to align the stakeholders and team members.
• Conduct daily stand-ups, review and retrospective meetings.

Technology: VMWare, VCE, Weblogic, SAN, NAS, JIRA, Clarity, SharePoint.

Project Manager

Confidential, Bothell, WA

Responsibilities:

• Track project progress, periodically communicate project status, issues & risks to management. Status meetings with team, review requirements and roadblocks.
• Communicate requirements to appropriate teams and leads, follow-up.
• Technical hands on MSSQL, JavaScript, provisioning and Invoicing. SSL certificate renewal, VPMO, Infrastructure (HW & OS upgrades).
• Service management, SLA-adherence, on-call support.

Technology: SQL Server,.Net, JavaScript,DB2,Oracle,webservices,Sharepoint, PRISM, Agile

Project Manager

Confidential, Hoffman Estate, IL

Responsibilities:

• Clearly communicate requirements to teams.
• Track project progress, proactively communicate project status, timely feedback.
• Conduct regular meeting with environment owners, provide project progress and status report. Project planning, end-to-end environment delivery and support.
• Issues & risks management, tracking defects to closure, root cause analysis.
• Technical hands on, reviewing technical requirements, planning and reviewing.
• Ensure project deliverables are on time and budget, managing project cost for VPMO projects.
• Environment build SAN, NAS, failover testing (VCS), Windows 2008 to 2012 and Office 365.

Technology: WebSphere, Python, JavaScript, Java, Linux, AIX, PRISM, Windows, SharePoint

Salesforce (System Analyst/ Administrator / Developer)

Confidential, Boston, MA

Responsibilities:

• Involved in requirement gathering with business teams.
• Involved in preparing Functional requirement document, HLD, LLD.
• Created a user interface for custom applications using the Custom Objects, Custom Tabs, Page Layouts, and Customization options.
• Created Custom Fields, Custom Reports, Field help, Custom Formulas and Field History Tracking.
• Developed Workflows, Validation rules and Formulas.
• Used Master-Details, lookups, and many-to-many relationships with Junction Objects.
• Created workflows rules with field updating actions, validations, automated business processes.
• Created Profiles, Sharing rules and levels, Role hierarchies, public groups and employed manual sharing, restricted access to sensitive organization’s data.
• Developed customizations using Apex and Visual Force.
• Developed test factory classes for accomplishing code coverage.

Technology: Sales Cloud, Force.com Platform, JavaScript.

Project Manager

Confidential

Responsibilities:

• Provide solutions to technical issues and responsible for meeting deployment and release schedules. Manage and supports the IT Infrastructure projects with the execution of ITIL change Incident and Problem management processes.
• Conduct change efforts across developing and leading communication with IT security concepts and best practices.
• Upgrade Windows servers to 2008, Hyper-V, Desktops and Networking devices.
• Systems network monitoring and troubleshooting (MRTG).
• Active Directory, Domain Controller, DNS, DHCP, MSSQL, FTP, sFTP, NAS, SAN
• ITIL Change management, CMDB, Incident and Problem Management

Technology: Windows 2008 Servers & Hyper-V, Desktops and CISCO router, networking devices.

Project Manager

Confidential

Responsibilities:

• WebSphere installation, clustering, load-balancing, AIX to Linux Migration, LDAP, Linux upgrade. Windows 2008 upgrade, Active Directory, DNS and Office 365 upgrade.
• End to end service delivery, client interaction, issue resolution, scope, schedule and cost and risk management. Stakeholder management, budgeting. Production support.
• PMO, CMM, ISO, Security audit, process compliance.

Technology: WebSphere admin, Linux, JavaScript, HTML, UNIX, AIX, Windows, NAS, SAN, Active Directory

Technical Lead, Coordinator

Confidential, Atlanta, GA

Responsibilities:

• Coding, Code review, task assignment.
• Technical Issues resolution to problems reported by the system operators / users.
• Root cause analysis, defect analysis.
• Process improvements. Conduct Unit and integration testing.
• Optimize existing code to improve performance of long running jobs (some run for more than 24 hours).

Technology: AS400, RPG, Java, MQ Series, ILE RPG, CL400, DB2400, PRISM.

Developer, System Analyst

Confidential

Responsibilities:

• Coding, Explore application flow complexity, prepare knowledge base and operations manual. Gathering requirements.
• Offshore-onsite knowledge transition, clarifying queries technical issues.
• Technical review.
• Preparing test cases for unit and integration tests. Issue tracking.

Technology: AS400, JDEdwards, RPG, ILE RPG, DB2400, CL400, EDI