PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Product Manager

• Successfully facilitated the release of two new products and five point releases of existing core product
• Built and presented product sensitivity pricing model based on asset size for financial services customers
• Developed product strategy and roadmap based on targeted persona in CTI industry with VP of Strategy
• Built Revenue projections for 2016 quarterly ROI against burn rate and other KPIs such as EVM
• Advised Sales team to identify prospects in healthcare, and financial sectors channels of distribution
• Directed designers, vendors, technical writers and other team members during PLC for each point release
• Advised CEO, CTO, VP of Sales & Strategy, and Director of Development on customer and industry trends
• Researched Industry tools, trends, white papers, and best practices to provide concise advice on product
• Studied the growing cyber threat intelligence market to support the DTCC data services business model
• Presented to executive management a GTM strategy for successfully launching new product on AWS
• Collaborated with development, support, engineering, marketing, and sales teams to guide requirements
• Lead monthly customer relationship management calls to ensure new feature and functionality adoption
• Traveled to summits and conferences globally with executives to manage company booth and presentations
• Created software product training videos using Camtasia software tool to increase product adoption
• Built user guide, infographics, and membership benefits matrix to increase sales opportunities
• Developed and managed strategic partnerships with security vendors for partnership alliance program
• Built relationships and gain consensus with technical and business SMEs across departments
• Presented monthly webinars to prospects, vendors, existing customers to maintain relationships
• Built leads, opportunities, accounts and monthly reports to manage prospective members in Salesforce
• Created proposals for prospective member institutions looking to join the Enterprise membership tier
• Managed UX/UI resources, and technical writers to lead the prototyping to interface design implementation

Confidential, Tampa, FL

Associate Product Manager/ Project Manager

• Worked under the Senior Product Manager and Director of SDO Billing to help launch the IaaS products
• Successfully lead the launch of the Enterprise IaaS Cloud Computing & Cloud Backup solutions to market
• Worked with Finance, Marketing, Sales, Billing, Engineering, Middleware, and QA teams to manage release
• Engaged with stakeholders and management to continually measure risks and provide status reports to PM

Confidential, Tampa, FL

Senior Program Analyst

• Transitioned into a role and collect 2 years of knowledge from staff who was leaving within 2 weeks
• Developed Plan of Action for scheduled release of SharePoint 2013 shared platform and 1st web application
• Responsible for managing the client relationship for the Transform Product with stakeholders in London
• Collaborated with offshore QA teams in India, Romania, Germany, and another staff throughout lifecycle

Confidential, Tampa, FL

Vendor Manager/ Senior Business Analyst

• Track and manage client configuration and change requests using internally developed tool on SharePoint
• Manage integration of Workday with T&E and SAP applications for Business Intelligence Integration
• Lead monthly release meetings between divisional liaisons, vendor representatives, and team members
• Attend conferences and webinars on behalf of IT - Finance for industry affiliates and partners such as AMEX
• Lead Business Intelligence project for global financial expense application using SAP BO/BI Platform

Confidential, New York, NY

Collaboration Manager/ Lead Business Analyst

• Manage B2B and Collaboration Systems with offshore development staff to lead and manage projects
• Create content for and lead the professional development classes for the entire organization consisting
• Organize meetings with executives from Creative Services, Finance, and Original Program and Planning

Confidential, New York, NY

Solutions Consultant

• Organized and lead requirements elicitation workshops for web clients in Benefits administration industry
• Collaborated with development, support, operations, networking teams to build integrated solutions

Confidential, New York, NY

Corporate Strategy Analyst

• Compiled a 48-page Business Case with in-depth business analysis to present to Board of Trustees
• Researched K-12 Education market to develop a competitive landscape consisting of 37 competitors

Confidential, New York, NY

Business Analyst Consultant

• Managed requirements workshops to elicit and document client requirements for engagements

Confidential, Houston, TX

Business Analyst

• Manage requirements for Loan funding, Underwriting, Insurance, and Closing departments products

Confidential, New York, NY

Financial Analyst Intern

• Interned in several different departments including ICS Research, Wealth Management Division

TECHNICAL SKILLS:

Tools: Atlassian Confluence, JIRA, CA Clarity PPM, Rally Agile, VersiOne, ScrumDo, Github, Balsimiq, Axure, Salesforce, Excel, PowerPoint, Visio, MS Project, SharePoint, Google Analytics, WordPress, Concur, Camtasia, ScreenFlow, FCP, Vestek, Bloomberg Terminal, SAP SuccessFactors, Bomgar, Nintex, IDAM, AD, MobileIron, Hyperion, Bomgar, WebEx, Workday, Postman API, GoToMeeting, UberConference, Zoom

Technical: ITILv3, SQL, Cognos, RSA Archer, Agile, SCRUM, HTML5, CSS, Python, MongoDB, Fieldglass

Languages: Spanish, Urdu, Hindi, Punjabi, Bengali, Arabic