Senior Quality Assurance Analyst Resume
SUMMARY:
- 11 years of professional experience in Software Testing and Project Management.
- Total 11 plus years of Software Quality Assurance (SQA) experience in Software testing applications with e - commerce, Life Science, Energy, Retail, Food & Beverage and Printing & Publishing domains and 4+ years of QA Lead experience across geographies
- 3+ years of international work experience in USA and excellent collaborative skills in working with globally dispersed teams in multiple countries, cultures and time zones.
- Solid experience in all the phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
- Very good experience in various testing types on different applications such as Smoke, Functional, System, GUI, Integration Regression, Re Testing, Adhoc, Database, End-to-End, Load and User Acceptance Testing (UAT).
- Strong experience with Agile, V- model & Waterfall methodology projects.
- Strong capability in preparing Test Strategy/Plans, creating Test scenarios/Test cases, Defect management and reporting.
- Co-ordinated and organized testing efforts between offshore and onsite teams (QA, Dev, PM, BA).
- Responsible to act as a liaison between subject matter experts, Project management, testing teams to ensure the project is delivered as per scope. Perform quality checks on testing artifacts, directing and improving quality of deliverables.
- Hands on Experience on Salesforce and People soft/Oracle and Hybris applications.
- Expertise in extensive Web Services Testing using tools like SoapUI and ReSTful API’s
- Hands on experience using Test Management Tools Quality Center (ALM, 9.2, 9.0), Rational Quality Manager (RQM), Team Foundation Server (TFS) and Microsoft Test Manager (MTM)
- Implemented Automation frameworks like Hybrid and Data driven using QTP9.0.
- Experience in preparing Requirement Traceability Matrix.
- Proficient in developing and executing manual Test Cases and automation Test Scripts(QTP) from Requirement documents and Design documents.
- Knowledge in various frameworks like Keyword Driven, Data Driven and Hybrid Frameworks
- Experience in conducting defect review meetings and Triage including development team, BAs and Project Managers.
- Very good experience in writing Oracle/SQL queries to verify database validations and also to preparing required test data for test execution.
- Experience in preparing the Quality Metrics, Traceability Matrix and Testing Summary Reports.
- Familiarity with TDD (Test Driven Development) and BDD (Behavior Driven Development).
- Experience in leading a team of 11+ engineers located offshore
- Excellent communication and interpersonal skills with proven abilities in resolving various complex software issues.
TECHNICAL SKILLS:
Project Management tools: Share Point, Microsoft Project Planner, Quality Center , RQM, TFS, JIRA
Office Tools: MS Office Suite (Word, Excel, Power point and Outlook)
Process Methodologies: Waterfall, V model, Agile/Scrum
Automation Tools: Quick Test Professional 9.2, Load Runner
Bug Tracking Tools: Quality Center, Rational Quality Manager , JIRA, Zephyr
Web Environment: SharePoint , Salesforce
Mobile Platform: iOS
Configuration Management: Win CVS, Star Team, VSS
Requirement Management: CaliberRM, Quality Center , JIRA
Operating Sys & Browser: Windows- 2K, XP, Vista, Win 7 and Macintosh
Scripting Language s : SQL, VB Script, Apple Scripting
RDBMS: SQL-Server, Oracle
OMS: Sterling, Manhattan
PROFESSIONAL EXPERIENCE
Confidential
Senior Quality Assurance Analyst
Role and Responsibilities:
- Study, Review, follow up & continuous communication on queries Test artifacts
- Responsible for Test Case planning, review and maintaining of test repository of the multi-channel
- Participate in Functional Walkthroughs
- Managing & creating the test data for cross functional test teams along with identification and base lining the test processes
- Test Data management activities.
- Write Test Cases for functional and End-to-end testing
- Responsible for execution of Smoke, Sanity, Integration, Regression and End-to-end testing
- Study, Review, follow up & continuous communication on queries related to SOW & Test Deliverable documents with Development, Analysts & Business teams.
- Escalate Issues as and when needed. Raise defects, report them in HP ALM/JIRA and track them to closure after successful verification of Retest.
- Communicate positively with developers and other members of the functional area to ensure quality
- Responsible for writing SQL queries to verify database validations and prepared required test data for test execution.
- Creation and Verification of the product data in Hybris - as required for testing functionality.
- Accountable for preparing daily status report, Maintain Data sheet, Traceability Matrix, Test execution history, Defect report and Weekly Status report.
- Verification of test scenarios in Salesforce cloud and Hybris.
Environment: Java/J2EE, Hybris , Salesforce cloud platform, SQL Server, SOAP UI , JIRA/Confluence, HP ALM, Windows Vista/7 .
Confidential
Technical Test Lead
Role and responsibilities:
- Understanding the RL legacy eco systems and creating the process flows for the implementations on the RL cloud platform.
- Study and review messaging systems from eBay cloud platform to Confidential cloud platform.
- Managing and planning for the test activities for the transformation project including the legacy systems.
- Study of the existing legacy messaging systems and planning for the new without breaking the data.
- Requirement Analysis and scope identification with the business analysts.
- Study, Review, follow up & continuous communication on queries Test artifacts, Process and plans.
- Creating system Migration plans to support the new cloud platform.
- Responsible for Test Case planning and maintaining of test repository
- Test Data management activities.
Confidential
Technical Test Lead
Role and responsibilities:
- Requirement Analysis and scope identification with the business analysts
- Study, Review, follow up & continuous communication on queries Test artifacts
- Responsible for Test Case planning, review and maintaining of test repository
- Responsible for mobile testing and setting up of the mobile systems for the team.
- Participate in Functional Walkthroughs of all the stake holders.
- Responsible for the system updates and the inventory management of the mobile systems.
- Trainings on application and scenario walkthrough to offshore team.
- Managing & creating the test data for cross functional test teams along with identification and base lining the test processes
- Baselining and maintaining the test environments with build installations using Salesforce
- Test Data management activities.
- Offshore test management activities.
Environment : V-model , QC
Confidential
Technical Test Lead
Role and responsibility:
- Requirement Analysis and scope identification with the business analysts
- Study, Review, follow up & continuous communication on queries Test artifacts
- Responsible for Traceability Matrix, Test Case planning & review. Maintaining of test repository
- Participate in Functional Walkthroughs to all the stake holders.
- Responsible for Functional testing, Regression Testing and cross browser testing
- Responsible for Web Service testing using ReSTful API
- Responsible for Performance Load testing using Load Runner for the website.
- Trainings on application and scenario walkthrough to offshore team.
- Managing & creating the test data for cross functional test teams along with identification and base lining the test process.
- Test Data management activities and providing Test data set for the various teams with SKU and Inventory as per the requirement.
- Offshore test management activities.
Environment : : QC , Sterling , V-model
Confidential
Test Lead
Role and responsibility:
- Introduced new QA process to improve the productivity & effort within the team.
- Coordinating with the onsite team for the requirement analysis and clarification.
- Responsible for Functional testing, Regression Testing
- Responsible for Test cycle estimates for the existing and the new feature implementation.
- Test Plans & Test repository using MTM
- Preparation of Weekly Status Report and sharing the Test Execution Report with Project Stake holders.
- Scrum Master for the Offshore test team.
- Responsible for implementing agile practices in the project. This includes Sprint planning and Sprint Retrospective.
Environment: Java, Oracle , MTM & TFS, Agile (Scrum)
Confidential
Test Lead (Manual Execution)
Role and responsibility:- Project test plan preparation and estimation of the test deliverable.
- Prepared Traceability Matrix and Test Cases
- Write Test Cases for functional and integration testing
- Responsible for execution of smoke, Sanity, integration and regression testing
- Responsible for Performance plan and Load testing using Load Runner
- Responsible for Web service testing and XML verification using SOAP UI
- Preparing, monitoring & mentoring the Training Plan for the new team members
- Study, Review, follow up & continuous communication on queries Test Deliverables documents with development teams (usually located in onsite), version control in VSS for all docs.
- Responsible for the automation framework analysis and build the automation test suite using QTP 9.0
- Escalate Issues as and when needed. Raise defects, report them in QC and track them to closure after successful verification of Retest.
- Improvement of quality processes and maintaining & presenting the quality aspects to the team members.
- During execution preparing scenario sheets, Maintain test Data sheet, Traceability Matrix, Test execution history, Defect report, Weekly Status report, Actual Effort report etc
- Participate in Functional Walkthroughs and Conduct knowledge sharing sessions
- Arranging KT, Review, and Discussions for team. Test data report, Test case estimation report, Test Execution matrices.
- Writing SQL queries for any requirements and validating the data display (volume point and other DS details) on UI with the Oracle DB.
Environment: .Net, Java/J2EE , QTP 9.0, SOAP UI , SQL server, Oracle
Confidential
Automation Track Lead
Role and responsibility:- Tracking and Handling the automation team.
- Building up the automation framework
- Planning Automation Schedules.
- Writing automated test cases and custom function as required by the team.
- Estimating the automation efforts.
- Coordinating with Manual and BA team to understand the requirements for automation
- Preparation of Weekly Status Report and sharing the Test Execution Report with Project Stake holders.
Environment: Java, Oracle, WCS 7.0, Windows-XP, SVN, QC 9.2, Web Studio , Endeca, Result space 3.0 , SCIMITAR, QTP
Confidential
Software Test Engineer
Role and responsibility:- Project plan preparation and estimation of the test deliverable.
- Prepared acceptance test plan & Traceability Matrix.
- Write Test Cases for functional and End-to-end testing
- Responsible for execution of Smoke, Sanity, Integration, Regression and End-to-end testing
- Mentoring the new team members
- Study, Review, follow up & continuous communication on queries related to SOW & Test Deliverable documents with Development, Analysts & Business teams, version control in WinCVS for all docs.
- Escalate Issues as and when needed. Raise defects, report them in Clear Case and track them to closure after successful verification of Retest.
- Communicate positively with developers and other members of the functional area to ensure quality
- Automated New Printer Integration (NPI) website and its data validation using QTP. Created the hybrid framework for the test runs.
- Responsible for writing SQL queries to verify database validations and also prepared required test data for test execution.
- Implemented the quality processes
- Accountable for preparing daily status report, Maintain Data sheet, Traceability Matrix, Test execution history, Defect report, Weekly Status report, Actual Effort report etc
- Participate in Functional Walkthroughs and Conduct knowledge sharing sessions
- Arranging KT, Review, and Discussions for team. Test data report, Test case estimation report, Test Execution matrices for the cross functional teams.
- Writing SQL queries for any requirements and validating the CPE issues against the Database and the UI.
Environment: Java/J2EE , QTP 9.2 , Win XP , SQL-Server
Confidential
Software Test Engineer
Role and responsibility:- This project was handled single.
- Project plan preparation and estimation of the test deliverable.
- Prepared acceptance test plan & Traceability Matrix.
- Write Test Cases for functional and End-to-end testing
- Implemented the quality processes
- Mentoring the new team members
- Responsible for execution of smoke,Sanity,integration, regression and End-to-end testing
- Study, Review, follow up & continuous communication on queries related to SOW & Test Deliverable documents with Development, Analysts & Business teams, version control in WinCVS for all docs.
- Escalate Issues as and when needed. Raise defects, report them in Clear Case and track them to closure after successful verification of Retest.
- Communicate positively with developers and other members of the functional area to ensure quality
- During execution preparing daily status report, Maintain Data sheet, Defect report, Weekly Status report, Actual Effort report etc
- Participate in Functional Walkthroughs and Conduct knowledge sharing sessions
- Arranging KT, Review, and Discussions for team. Preparing Test data report, Test Execution matrices
- Execute the Test scripts for Regression testing, with parameterize the data and make the script Data driven with Action Automation tool (special tool of Adobe for its own applications)for both Windows and Mac OS
Environment: Java , Mac X, Win XP
Confidential
Software Test Engineer
Role and responsibility:- Write Test Cases for functional and End-to-end testing
- Responsible for execution of smoke, Sanity, integration, regression and End-to-end testing
- Study, Review, follow up & continuous communication on queries related to SOW & Test Deliverable documents with Development, Analysts & Business teams, version control in WinCVS for all docs.
- Escalate Issues as and when needed. Raise defects, report them in Clear Case and track them to closure after successful verification of Retest.
- Communicate positively with developers and other members of the functional area to ensure quality
- Contribute to the processes in terms of standards and methodologies to be followed during testing
- During execution preparing daily status report, Maintain Data sheet, Defect report, Weekly Status report, Actual Effort report etc
- Participate in Functional Walkthroughs and Conduct knowledge sharing sessions
- Arranging KT, Review, and Discussions for team, Test data report, Test Execution matrices
Environment: Java, JSP, Apache, Tomcat , Win 2K, XP
Confidential
Software Test Engineer
Role and responsibility:- Automation of functional & regression testing using QTP (9.2)
- Write Test Cases for functional and Integration and End-to-end testing
- Responsible for execution of smoke, Sanity, integration, regression and End-to-end testing
- Study, Review, follow up & continuous communication on queries related to SOW & Test Deliverable documents with Development, Analysts & Business teams, version control in WinCVS for all docs.
- Escalate Issues as and when needed. Raise defects, report them in CDP and track them to closure after successful verification of Retest.
- Communicate positively with developers and other members of the functional area to ensure quality
- Contribute to the processes in terms of standards and methodologies to be followed during testing
- During execution preparing daily status report, Maintain Data sheet, Defect report, Weekly Status report, Actual Effort report etc
- Participate in Functional Walkthroughs.
- Arranging Review, and Discussions for team. Preparing Test data report, Test Execution matrices
Environment: Java, JSP, XML, Apache, Tomcat, SQL Server 2000, Windows 2000 Server, Quark DMS, Quark Xpress, QTP, Mac OS X, Win 2K, Win XP