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It Director Resume

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Dulles, VA

Profile

P&L Responsibility ªInternational OperationsªInformation TechnologyManagement
Experienced IT Directorwith 15+years of proven success in International ITleading teams, driving organizational development, providing technical management, and developing systems and scalability objectives both domestic and internationally. Results driven.A solid communicator who will institute initiatives and carry them out in order to effectuate positive change, efficiency and increased profitability.Adds vision and strategy to the executive team.

Leads and ensures the effective execution of simultaneous projects without compromising quality, timeliness or functionality. An expert in building and transforming teams and organizations within high pressure environments.Adept at consensus management and building upon a common ground.Extensive experience in the following competencies:

Major accomplishments:
IT effectiveness, governance and cost control:

  • Saved $2,300,000 annually by implementing a new and highly effective IT infrastructure
  • Added $1.800,000 annually to the bottom line, automating costly manual data capture and billing processes
  • Managed 7 of 19 projects to turnaround a Division, increasing margins by $26 million (5.8%)
  • Realized $800,000 in annual synergies, integrating an acquisition
  • Saved $2,000,000+ in Vendor contract re-negotiations
  • Saved $400,000 annually on telecom cost, implementing VOIP

Extensive qualifications in the following competencies:

  • Enterprise level infrastructure overhaul, design of internal and external infrastructure and implementation of Security, WAN, Data centers, Telecom and Software/Hardware solutions
  • Front runner in hosting, SaaS, virtualization, cloud and thin client technology, implementing hosted, managed services for 12k employees
  • Development and implementation of E-Commerce driving Sales
  • Design and implementation of internal Business Intelligence portals and performance measurement systems driving operational excellence
  • Budget and cost control, generate and consolidate annual budgets and apply cost control measures to create transparency and manageability.
  • Global IT Leadership of IT staff, ERP systems, asset/facilities management systems, resource control systems (Planning scheduling, biometric time and attendance), Telecom (PBX, VOIP) LAN/WAN (mpls, ipvpn, frame relay, wireless solutions), Microsoft’s suites, Oracle, SQL,WMware,citrix.
  • Strategic Outsourcing, define the needs, specifications and requirements for specific outsourcing projects, lead RFP process and vendor selection, write and present board approval requests and project management for implementation.
  • SDLC in Business Intelligence, Data Warehousing and Dashboard implementation to fulfill a business need for real-time daily management information.
  • ERP implementation, roll out of Finance and HR suites
  • Compliance in a regulated environment, quality control mechanisms through an ISO implementation.
  • Specific applications for asset and facility maintenance and transportation & logistics systems.
  • Emerging technologies, biometrics, wireless solutions, mobility, virtualization

Career Synopsis

Confidential Mar. 2009- present
Owner, Entrepreneur
Management Consulting, overall project and interim management in Business Performance Improvement, Business Process and Technology alignment, Resource Planning and Control, Start-up Assistance, Post Acquisition Integrations and Turnaround.

  • Business Process Improvement and E-Commerce design and implementation at Prosun International. Building direct to market channels, implementing electronic order processing from online shopping cart directly into SAP for manufacturing and distribution/shipping. Diversification of product lines and branding of new verticals.
  • Managing Infrastructure and Architecture redesign at Medimmune, Inc. (AstraZeneca), a $8.3M project budget.

ConfidentialDulles, VA2000-Feb. 2009
$600M aviation services provider with 15,000 employees in more than 70 locations 
IT Director,(2000-2009)
Tasked with executive technology decision making and overall management authority on the heels of unprecedented company growth. Controlling costs and driving continuous improvement to maintain a competitive edge in the industry. Manage key business systems and ensure business continuity. Liaise with internal and external customers, government, and regulatory authorities to ensure complete compliance and integration of systems and data exchange.

  • Global IT leadership:Managed a large international IT infrastructure in The Americas, Asia and Eastern Europe and administered a $27million budget for this region.
  • Infrastructure: Saved $2.3 million annually by executing the design and implementation of a new infrastructure consolidating a widely decentralized, poorly governed infrastructure into cost effective centralized hosted solutions; implemented data center consolidation, SaaS, Thin Clients, Governance and Transparency.
  • Data Centers: Designed and built two data centers (server farms) in The U.S. and Singapore. Moved one data center from an in-house facility into a co-location facility.
  • Project Management: Managed large multimillion dollar technology projects, such as a 70+ site WAN migration, Business Intelligence and Data Warehousing (Oracle), 1,000+ user VOIP systems roll-out, enterprise hosting services, 12,000+ employee self service solutions, billing system, resource management and Time & Attendance solutions.
  • Process Engineering and Change management: Reducedby $1.8 million the corporate annual administration expenses by aligning processes with business drivers to build process oriented technology and eliminate costly manual paper processes.
  • Vendor Management: Saved over $2 million in annual cost reductions in global contracts thru supplier contract renegotiations.
  • High growth: Directly contributed to 300% company growth in 8 years, including more than doubling the workforce from 5,400 to over 15,000 employees.
  • DR, Business Continuity: Utilized disaster recovery expertise to avert a crisis following a payroll system disruption in the midst of preparing weekly payroll for 12,000 employees.
  • Security: Design and implementation of a multi layer security architecture and multi factor authentication.
  • Support: Design and implementation of support structure, helpdesk, call center and SOP’s

Vice President Corporate Shared Services(2000-2003)
Managed IT and telecommunications spending and maintenance.Managed afleet of support equipment, supervised 16 direct and over 50 indirect reports, overseeing operations, information technology, mechanical support, safety, security, and training.Developed business cases for and directed numerous special projects surrounding acquisitions, branding, and organizational startup and closure. Served as the central communication point for business growth, industry news, regulatory requirements, capital investments, and policy and procedure development. Chaired the Safety Board and led damage and injury investigations. Authored Board approval requests.

  • Led a $1 million rebranding exercise.
  • Led an enterprise application integration and process re-engineering project for an M&A integration.
  • Central purchasing and supply chain management of equipment and materials.Negotiated centralized global purchasing agreements with all larger vendors

Confidential1998-2000
Startup provider of ground services and other airline services
Founder & VP Operations
Built a new company from the ground up, with complete responsibility for business planning, strategy development, employee recruitment, management, finance and general operational oversight.Directed capital asset purchasing.Interfaced with foreign airlines as primary point of contact for services at the Amsterdam Airport. Ensured impeccable quality and safety at all times.

  • Orchestrated the startup, development and growth of the company from $0 to $15M in less than 24 months;
  • Achieved profitability within the first 2 years of operations.
  • Key operationalleadership of 200+ people.
  • Provided customer relations and support as primary executive contact.

Education, Training&Linguistic Fluencies

Bachelor of Business Administration & Industrial Engineering

PMP pending

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