OVERVIEW:

Innovative product and program manager with technical and business expertise, specializing in healthcare IT solutions with demonstrated record of success. Currently seeking a full - time product management role

EXECUTIVE SUMMARY:

• 10+ years of experience in healthcare in the product management, program management, technology, policy, stakeholder engagement and complex project management areas
• Continuously demonstrated outstanding leadership with an emphasis on full life-cycle product management, process efficiencies, delivering strategic solutions and promoting adoption of new products and technology
• Deep understanding of, and experience in, the healthcare industry having worked with health plans, payers, providers, pharmacies, EHRs, regulatory organizations, and the federal and state government

EXPERIENCE:

SENIOR MANAGER

Confidential

Responsibilities:

• Product Manager for Confidential on Confidential product for startup. Accountable for market research, product planning, prioritization, roadmap, product specification, product stories and requirements using Agile methodology. Collaborate with developers to develop, test and pilot product
• Product Manager consultant at Confidential, the nation's largest clinical health information network. Led analysis of feedback from external stakeholders to make modifications to requirements for electronic prescribing, medication history, directories and formulary products
• Created and documented a comprehensive, consistent and repeatable sunset process incorporating all Confidential products, including a roadmap for future products
• Collaborated with executive leadership on market analysis, design and stakeholder engagement for medication reconciliation product for startup
• Led team of designers, developers, testers and SMEs through creating specifications, planning, design, development, QA, UAT and release of the Health IT Playbook for the Office of National Coordinator (ONC) at the Department of Health and Human Services ( Confidential )
• Conducted market research and analysis of telehealth environment in the state, federal and commercial space to provide a strategic framework to ONC leadership for telehealth initiatives
• Directed, facilitated, and participated in strategic discussions with ONC leadership as technical project manager for systems analysis projects, gathering requirements and creating a roadmap for management for improvement of internal and public facing tools

SENIOR MANAGER

Confidential

Responsibilities:

• Directed the Education and Outreach program providing actionable technical information to help healthcare entities implement operating rules for eligibility, claims and payment transactions
• Defined strategic path of the program, creating roadmaps and documentation, and collaborating with senior management and stakeholders to drive industry adoption of the administrative transactions rules
• Managed critical relationships with industry entities including providers, clearing houses, EHRs, payers, government organizations, state Medicaid agencies, and standards bodies like X12 and Confidential

DIRECTOR

Confidential, Arlington, VA

Responsibilities:

• Established and headed the Certification program with the overall responsibility for ensuring safety and accuracy of clinical health information of EHRs and pharmacies through testing, evaluation and certification
• Drove cross-functional cooperation with internal and external stakeholders to develop certification process - including the supporting rules, policies, requirements and documentation - and coordinated business continuity planning and continuous process improvements
• Oversaw production of required programs to promote industry-wide adoption of eprescribing, medication history and clinical messages through liaising with customers and reviewing use of these products in EHRs
• Managed strategic relationships with industry entities including EHR vendors, pharmacies and PBMs/payers, as well as standards and regulatory/compliance organizations
• Created, owned and maintained a roadmap for updates and re-certification of each product to accommodate changes in standards
• Recruited, mentored and managed a team of analysts

SENIOR MANAGER

Confidential, Arlington, VA

Responsibilities:

• Managed implementation of electronic prescribing projects with EHR vendors and pharmacy management systems, and conducted evaluation, testing, certification and customer support for these products
• Worked with multi-disciplinary team through conceptualizing, planning, analysis, development, testing and launch of medication history product currently used in a large percentage of hospitals and clinics in the US
• Liaised with key internal and external stakeholders to formulate electronic prescribing requirements
• Created test procedures and testing tools with development team for use both internally and by clients
• Collaborated on market analysis, requirements gathering and piloting of various healthcare initiatives such as PHR, PDMP, medication reconciliation, and Confidential using waterfall and Agile methodologies

SOFTWARE ENGINEER

Confidential, Indianapolis, IN

Responsibilities:

• Analyzed, designed and developed client/server software to translate healthcare claim files with compliancy checks for fast online and electronic adjudication
• Hand-picked for prestigious, deadline-driven key projects in healthcare claims arena
• Collaborated with Business Analysts and Account Managers to understand technical requirements and optimize solutions for each client