SUMMARY:

• More than 15 years of IT Project and Program Management experience
• More than 25 years of overall IT experience providing leadership in strategic planning and solutions delivery
• A highly motivated and detail - oriented leader who is technologically savvy problem-solver; able to communicate technical information to audiences at all organizational levels.
• A flexible, organized manager with an interactive, hands-on approach. With excellent inter-personal and communication skills
• Extensive international experience in business solutions delivery for Healthcare, Federal and State Government, Finance and Hospitality industries using industry standard software development and project management methodologies as well as cutting-edge technologies

RECENT WORK HISTORY:

Senior Project Manager

Confidential, McLean, VA

Responsibilities:

• Worked for the IT division of the Single Family Confidential of Confidential supporting multiple Business initiatives. Projects were related to the Loan Advisor Suite product that enables lenders submit a loan application and get an underwriting decision feedback.
• Analyze, design, develop and manage of the implementation of business offerings.
• Create business and IT solutions that are flexible and executable.
• Work collaboratively with customers, as well as internal and external stakeholders.
• Use a mix of systems development methods such as Agile (Scrum) and modified Waterfall.
• Lead cooperative efforts with project team members representing multiple diverse groups and divisions.
• Manage initiatives using standard project management tools, including project work plans, issue logs, budget tools and the reporting and facilitation of appropriate and effective meetings.
• Participate in Requirements and Design discussions with project stakeholders.
• Develop and documenting business requirements, offerings materials, process documentation and other related materials.
• Develop User Acceptance Test strategies, test plans, and test scenarios.
• Assist with rollout / communication activities
• Manage the other PM responsibilities as assigned and as necessary on multiple project assignments

Project Manager

Confidential, Washington, DC

Responsibilities:

• Defined project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Developed and tracked full-scale project plans and associated documents, including project timelines and milestones using appropriate tools.
• Set, managed and effectively communicated project expectations to team members and stakeholders in a timely and clear fashion.
• Estimated the resources and participants needed to achieve project goals.
• Delegated tasks and responsibilities to appropriate personnel.
• Engaged with external vendors to establish SOW agreements and managed vendor deliverables.
• Identified and managed project dependencies and critical path.
• Developed and delivered progress reports, proposals, requirements documentation, and presentations.
• Proactively managed changes in project scope, identify potential crises, and devise contingency plans.
• Defined project success criteria and disseminate them to involved parties throughout project life cycle.
• Conducted project post mortems and created a recommendations report to identify successful and unsuccessful project elements.
• Developed and used best practices and tools for project execution and management.
• Provided architectural guidance and drove infrastructure decisions in collaboration with other technical and management stakeholders.
• Assisted with System Requirement Specifications, System Design Documentation and Test Planning.

Senior Project Manager

Confidential, Owings Mills, MD

Responsibilities:

• Delivered the upgrade of the system to include Mid-market groups, integrated with Facets, cloud-based Benefitfocus platform and Salesforce.com
• Delivered the integration of Broker Support tools such as demo updates and Premium Estimator Tool
• Lead the technical execution of the projects using SDLC and Agile methodologies - managing requirements, analysis, design, development, testing and implementation
• Performed requirements and design reviews
• Managed and coordinated implementation
• Developed and presented performance statistics and metrics to improve quality
• Identified risks, developed mitigation strategy and lead strategic as well as tactical planning
• Developed and maintained project plans, tracked and communicated progress and issues, performed Change Management
• Facilitated high-level meetings, presentations, managed communication with vendors, senior management, stakeholder and team members

Project Manager Lead

Confidential, Silver Spring, MD

Responsibilities:

• Lead development of deliverables at every stage of the project management life cycle
• Lead the technical execution of the projects using SDLC and Agile methodologies - managing requirements, analysis, design, development, testing and implementation
• Performed requirements and design reviews
• Lead development of test plans and test cases
• Managed and coordinated implementation
• Managed communication with customers, senior management, stakeholder and team members
• Identified risks, developed mitigation strategy and lead strategic as well as tactical planning
• Managed enforcement of standards and best practices, including project quality assurance
• Developed and maintained project plans and tracked progress and issues
• Created and maintained statements of work for outsourcing vendors and offshore contractors
• Facilitated high-level meetings and presentations
• Used SharePoint as project repository and communication tool. Used MS Project Server for integrated project tracking and dashboard reports generation

Senior Project Manager

Confidential, Glen Burnie, MD

Responsibilities:

• Managed customer requirement analysis, resource and time estimation, budget control
• Lead development of deliverables at every stage of the project management life cycle
• Leading the technical execution of the projects using SDLC and Agile methodologies - managing requirements, analysis, design, development, testing and implementation
• Managed communication with customers, senior management, stakeholder and team members
• Identified risks, developed mitigation strategy and lead strategic as well as tactical planning
• Created RFP and SOW for vendors that provided software development services

Senior Project Manager

Confidential

Responsibilities:

• Managed customer requirement analysis, resource and time estimation, budget control
• Lead development of deliverables at every stage of the project management life cycle
• Effectively managed communication with customers, senior management, stakeholder and team members
• Identified risks, developed mitigation strategy and lead strategic as well as tactical planning
• Managed enforcement of standards and best practices, including project quality assurance
• Developed and maintained project plans and tracked progress and issues
• Used SharePoint as project repository and communication tool. Used MS Project Server for integrated project tracking and dashboard reports generation

Technologies Used: Oracle 10g Application Server, Oracle Database 10g release, JEE, Ab-Initio, Visio, Clarity

Senior Project Manager

Confidential

Responsibilities:

• Managed customer requirement analysis, resource and time estimation, budget control
• Lead development of documentation deliverables at every stage of the project management life cycle
• Effectively managed communication with customers, senior management, stakeholder and team members
• Identified risks, developed mitigation strategy and lead long term planning
• Managed enforcement of standards and best practices, including Six Sigma quality assurance
• Developed and maintained project plans and tracked progress and issues
• Used SharePoint as project repository and communication tool. Used MS Project Server for integrated project tracking

Technologies Used: JEE, Oracle 10g, Lombardi BPM tool, Lombardi Workflow Management Tool, SharePoint, Visio, Clarity

Project Manager

Confidential

Responsibilities:

• Lead Long term planning and roadmap creation for Marriott.com from shared services standpoint
• Managed analysis of customer needs, resource and time estimation, budget control,
• Lead development of documentation deliverables at every stage of the project management life cycle
• Managed task assignments, configuration management
• Effectively managed customer, stakeholder and team communication
• Performed risk identification, mitigation strategy development and long term planning
• Lead the definition of integrated test plans, user acceptance testing (UAT) and software implementation management
• Developed Business case, RFP, Vendor Selection and SOW for Web content filtering service provider

Technologies Used: WebSphere, J2EE, JSP, Vignette, DB2, Java, Oracle

Senior Project Manager

Confidential

Responsibilities:

• Lead the development, review and approval of the QM Plan and ensuring that QM practices are deployed as defined in the plan
• Evaluated projects for SOX compliance
• Ensured traceability of the business requirements
• Conducted project deliverable reviews and inspections
• Managed, tracked and verified compliance to software development process and standards during Restatement
• Provided guidelines for tailoring existing processes and standards to suit the overall Initiative’s needs and requirements
• Collected and maintained review comments and ensure appropriate follow-up from quality reviews
• Performed gap analyses relative to quality and standards compliance
• Developed and maintained project plans to understand the schedule and timing of quality assurance-related tasks
• Assessed and manage project risks and issues, evaluated and communicated cross-team impacts

Senior Project Manager

Confidential

Responsibilities:

• Management of staff and budget.
• Lead a large team of developers and QA testers.

Technologies Used: Web Sphere 6, J-Integra and Oracle 9.

Senior Technical Project Manager

Confidential

Responsibilities:

• Developed project business cases, project proposals, project plans and resource requirements
• Managed people; budget and processes.
• Successfully managed the development of the membership management software for deployment in China and Japan.
• Successfully managed a major hardware and software upgrade of the workforce management software.
• Implemented metrics gathering systems and procedures for trend analysis and trouble shooting
• Owned the 'Address Book' product of AOL. Managed the concept, re-design, development, marketing collateral development, integration strategy and features enhancement. Also managed the yearly releases of the enhancement package.

Technologies Used: Apache with Unix/Windows 2000, Oracle 9, Java 2, C++.