Program Manager Resume Nashville, TN - Hire IT People

SUMMARY:

A technically diversified and self - directed PMP-certified Program Manager with a proven track record of successfully planning, managing and releasing large scale IT projects. Ability to develop overall strategy, establish framework and work culture, monitor to ensure timely delivery, and communicate closely with internal business and technical professionals at all levels, as well as external third party vendors. Keen ability to foresee complex project risks and think creatively to ensure probable solutions.

TECHNICAL SKILLS:

Software Delivery Methodologies: Agile SCRUM and Waterfall

Databases: DB2, UDB, SQL Server, Oracle 7.3 and 8.0, Sybase

Operating Systems: AIX, IBM 9672 Mainframe, Windows 7 Enterprise, Windows 10

Software and Language Applications: Cobol, Embarcadero Rapid SQL 7.3.0, JCL, Informatica Suite 6.X, Microsoft Office Suite, including Project & Visio, Erwin, SQL Navigator, Unix, Visual Basic, Clarity, Planview, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Nashville, TN

Program Manager

Responsibilities:

Coach and guide team members, ensuring assignments provide growth opportunities while cultivating an environment that brings out the best in people.
Build and enhance business relationships to be an effective liaison, while providing honest and transparent feedback in all areas of the project.
Develop strong stakeholder partnerships, from line level to executive suite, to build trust and drive consensus among parties.
Provide leadership to ensure cross project and program dependencies are coordinated and tracked during planning and execution phases, in particular.
Develop cost estimates, milestones and project plans to manage the scope, schedule and budget through the entire SDLC.
Clearly communicate project objectives, risks, issues and on-going status updates to team members, stakeholders and executive management.

Confidential, Nashville, TN

Program Manager

Responsibilities:

Developed detailed plans to administer overall project execution including initiating, planning, monitoring/controlling and closing activities.
Actively managed change requests while continuously setting client and executive expectations.
Responsible for project communication and result delivery through all levels of project staff including the Intake teams, Scrum Masters, Deliver Managers, SQA Liaisons, cross-project IT Project Managers, Change Management Leads and Release Management Leads to close 100% of defects prior to project deployment.

Confidential, Chattanooga, TN

Program Manager

Responsibilities:

Led analysis and re-engineering efforts on several highly visible State regulated applications, allowing process improvements to be attained through the use of technology.
Demonstrated increased leadership ability in critical situations among peers and management.
Successfully managed all phases of a project lifecycle for large project teams of IT programmers, database administrators, IT analysts and business users across multiple departments.
Responsible for reporting project status both verbal and written to business users, technical staff and all levels of executive management.
Created business requirements and transitioned each into succinct clear system requirements.

Confidential, Wausau, WI

Program Manager

Responsibilities:

Managed and led project work for two to six IT employees, and additional contract staff as needed.
Worked effectively with colleagues in remote offices where different time zones and cultural backgrounds may provide challenges.
Provided project communication updates between customers, all levels of management and technical staff.
Numerous high-profile project involvements in warehouse creation and data transitioning from legacy applications to mid-range warehouse environments. These efforts included ETL development using Informatica, daily data loads and on-going support as well as designing, developing and transitioning of an entire Operational Reporting system.
Involved in the technical design, maintenance and on-going support of an Oracle8 datamart within the company’s warehouse program.

Confidential, Milwaukee, WI

Program Manager

Responsibilities:

Provided technical design, maintenance and on-going production support of a Cobol/DB2 based problem and call tracking system.
Handled problem resolution and direct communication to internal and external management and IT contacts for Confidential &I’s largest customers on a daily basis or during unexpected business outages.

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Program Manager Resume

Nashville, TN

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