Sr. Technical Program Manager Resume
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SUMMARY:
- Confidential is a highly technical and performance - driven IT program management professional with 20 years of progressive and innovation focused executive experience in areas of Cloud Scale Infrastructure, IT Infrastructure, Data Centers Consolidation, Data Center Networks, IT Service Management, Cloud, and IT Security.
- Confidential has proven track record of managing large-scale transformational infrastructure projects in Cloud, Financial, Technology Media and Telecom, Healthcare and Energy industry verticals.
- More than 15 years of experience in large-scale Program Management, PMO and Portfolio Management.
- Strong IT Infrastructure experience including Data Center Consolidation, Data Center Networks, Public and Private Cloud, Large Scale Network Infrastructure.
- Expertise in several Confidential technologies including Confidential, S3, VPC, Networking, ECS, Lambda etc. Confidential training includes Architecting on Confidential, Advanced Architecting on Confidential and developing on Confidential . Extensive experience in DevOps.
- Advanced ITIL V3 certifications and experience (ITIL assessment and implementation). IT Service Management, Network Strategy, Capacity Planning, Monitoring & Event Management, SLA development & management.
- Excellent analytical, verbal, written, interpersonal communication skills.
- Engineering Management (10+Yrs), SDLC-Waterfall, Iterative, Agile, Scrum (10+Yrs). Skills include C, C++, Java, Shell scripting, Linux, Networking Protocols, Telecom Protocols, VoIP, Confidential technologies.
PROFESSIONAL EXPERIENCE:
Confidential
Sr. Technical Program Manager
Responsibilities:
- Responsibilities include managing cross-functional programs related to Confidential technologies in Government Cloud and IC (Intelligence Community) business line.
- Managed a portfolio of projects introducing Confidential instance types and sizes (G3, P3, R4 and I3) to the network-isolated IC regions. These projects needed coordination from 30+ teams and had a multi-million dollar impact on the top line from these regions.
- Managed the build of the Confidential stack of a new AZ in the IC cloud.
- Improved the process of on-boarding new Confidential features in network-isolated regions(IC regions) reducing friction and time to money.
- TS/SCI application pending adjudication.
Confidential
Manager, Technology Strategy and Architecture
Responsibilities:
- Responsibilities include managing and executing consulting engagements in the areas of IT Infrastructure, Cloud, Data Centers Optimization, Data Center Consolidation, Data Center Network design, Software Defined Networks, IT M&A Integration and Enterprise architecture. Following are sample client engagements
- Responsible for end-to-end delivery of a $35M 2 year program for high tech client to build, consolidate and centralize data center sites across several North American locations. Project involved managing all the aspects of data center build across two co-locations sites (6 MW in aggregate, ~1500 racks) including site selection, floor space planning & build out, Network Design and Build out, Cabling pathway Design and Buildout, power system, IT infrastructure consolidation and rationalization and eWasting end of life IT equipment. Directly managed 4 project managers assisting me in this program.
- Executed a Network Strategy Assessment project for a large custodian bank with $809B AUM (Assets Under Management). Assessment included holistic assessment of network organization across people, process and technology dimensions
- Work stream Lead and Infrastructure SME for IT benchmarking and IT cost take out project in Industrial Chemicals sector. Recommendations resulted in $25m potential savings in several functional areas including IT infrastructure
- IT Security work stream lead for a IT M&A Integration project for a leading food distribution company and an industrial chemicals manufacturer
- Led a large program for high tech client to consolidate and centralize data center locations across several North American locations
Confidential
Manager, CIO Advisory
Responsibilities:
- Responsibilities include managing portfolio of client engagements in the areas of Cloud, Infrastructure, Cyber Security and IT Service Management, IT Strategy. Engagements/projects typically range from 2 - 8 months with budget varying from $300k to $5m.
- Project lead, for a large custodian bank, managing a network infrastructure and cyber security engagement to oversee execution & implementation of port level security. This huge project had sixteen work-streams spread over several functional areas and teams. Project aimed to roll out port level security across 103 sites spread worldwide for a total of 250k end points
- Managed three work-streams for a large infrastructure security assessment project for a large MSO. Engagement involved assessing people, process, and technology across the entire infrastructure to baseline the security posture, identify security gaps and recommend the implementation roadmap to address the gaps
- Work stream lead and Infrastructure SME for IT benchmarking and IT cost take out project resulting in $25m potential savings in several functional areas including IT infrastructure
- Project lead and SME for creating a business case for application infrastructure rationalization project for a major retailer resulting in $35m year over year savings
- For a large educational institution created a data center strategy comparing and evaluating several build vs. buy options
- For a professional services company, I managed a cross-functional team of 15 professionals, implementing private cloud based on HP converged infrastructure and CSA software product set. Challenges included managing multiple vendors, building the requirement list, use cases, operating model, change management, capability development, and governance structure
- For a large cloud services provider, led a team of five PwC professionals and eight client personnel to accelerate implementation of service delivery capability for a major cloud provider focused on delivering cloud solutions in the SMB market.
- For a CIO of large financial company, I crafted a hosting strategy evaluating various cloud hosting options. Client had a mandate to reduce to hosting costs by 50% in 3 years
- For a large food chain, led a program consisting of 5 work streams and 11 professionals to assess and implement IT Asset Management (ITAM) program aimed at implementing technology, governance structure and processes for a sustainable Asset Management Organization
- For a large MSO, as s subject matter expert, performed a service delivery strategy assessment, aimed at improving operational effectiveness, of an IT organization
Confidential
Manager
Responsibilities:
- Responsibilities included overseeing and managing the development of proof of concept for the emerging technologies and subsequent implementations at select clients. Additional tasks included, managing relationship with clients; PMO and portfolio management
- For a CIO of a multi-billion dollar professional services organization, led a team of six professionals engaged in Cloud transformation project involving migration and deployment of a set of applications to public cloud. Initiative saved $1.1m in Confidential and ~$350k in OpEx over a period of 2 years. Project involved development of business case, technical assessment, application profiling, application re-plat forming & re-architecture, cloud governance model, charge back model, SLA definition, service catalog and roadmap
- Proposed, won management approval, and led implementation for new initiatives in Cloud and Cyber Security. Developed several demos involving large data, Hadoop & Map-Reduce, Auto Scaling.
- For Technology Labs, managed multi-faceted team involving several vendors and diverse teams to deliver a solution prototype for “Insider Threat Detection”. Solution blended Cyber Security, Analytics, Visualization technology and Web-Services to proactively identify malicious insider intent and activities
Confidential, Chicago, IL
Director/Engineering Manager
Responsibilities:
- Successfully managed a team of eight engineers and up to seven cross-functional teams engaged in building hosted VOIP solutions.
- I Managed solutions from conception stage to the maintenance stage, several large high profile enterprise wide solutions namely Call Center, Hosted PBX, Fax over Email and long distance calling solution.
- Put together the ecosystem for a largescale project implementation such as group processes based on techniques like agile development and Scrum.
- Technical leadership by helping team design systems and solutions utilizing several emerging technologies such as Spring, SOAP, Web Services, VoIP and Web development framework, SOA
Confidential, Meadows, IL
Team Lead
Responsibilities:
- Key responsibilities included provide technical leadership; oversee work of individual engineers, mentoring & coaching
- Led a team to design and implement modular SNMP agent for 3COMs IP telephony solution.
- Agent could proxy for all the components in the system. Technologies utilized involved C, C++, Embedded, Telecom Protocols, XML/XSL, C#
- Led a team engaged in improving the scalability and performance of SS7 Gateway for a carrier class VOIP system. This effort resulted in increase in circuit capacity two times and quadrupling the BHCA. It enabled product management to competitively position gateway and resulted in an immediate ~5-million-dollar business win for Confidential
- Four patents pending with US patent office, two issued
- Awarded “Rabid Dog” award for displaying agility, tenacity, focus and drive in handling assignments
