SUMMARY:

• Senior Project Manager with more than 20+ years of IT experience, looking for permanent Infrastructure Project Manager Position in IT department or IT Service Company. His expertise are in leading diverse team from small to large and multiple project team such as Web/Middleware infrastructure build, Web Application migration and upgrade, Middleware Maintenance and Support, Datacenter consolidation and migration etc. He is responsible for achieving project objectives; SLA/Process control, Manage quality, tracking deliverables and change control, DR and Risk management in his current responsibilities. He has expertise on managing big team and providing solutions on Web Application support and migration. Rajanikant has also received appreciation letters from customer as well as from Patni/ Confidential for his individual as well as contribution in the team.
• More than 10+ years of experience working as Infrastructure project manager with multiple clients to manage multiple infrastructure projects like Migration, Deployment, implementation, Upgrade, Production Support, Transition, consolidation etc.
• More than 9+ years of experience in leading 24X7 Production support team supporting Web/Application servers, Citrix/VDI, Technology Upgrade/Migration, Operations Support, Infrastructure support, Technical Support desk, Data transmission etc.
• Good Business Analysis skills, involving requirement analysis, project planning, resource allocation, forecasting, capacity planning etc.
• In depth working knowledge and expertise on Incident, Change, Problem management etc. modules of ITIL
• Control project team’s scope, budget and schedule. Identify risk and issue and plan risk mitigation and contingency.
• Identify process gaps in the team and apply ITIL process knowledge and expertise to bridge the gaps and lead service improvement plan ( SIP )
• Identify opportunity for automation, Value innovation, repetitive failure incident analysis and opportunity to offshorise the work and increase productivity of onshore team
• Experience working with Managed service, Staff augmentation team working at global locations.
• Excellent documentation, presentation, communication and interpersonal skills for reporting weekly and monthly status, SLA, issue/escalation negotiation etc.

AREAS OF EXPERTISE:

Tools: Expert in MS Excel, Microsoft Project, Visio, MS PowerPoint, SharePoint, MS Word

History of OS and Software knowledge: Linux AS 2.1, Sun Solaris 2.5.1, 2.6, 2.8, HP - UX 10.x, SCO-UNIX 3.2v4.x, SCO-ODT, SCO Open Server 3.0v5.0.2, E-Mail and DNS server setup on SCO - UNIX server, Windows NT Versions 3.51,4.0, Windows 2000, IIS 5.0, Novell’s NetWare- 3.11, 3.12 and 4.1, WebLogic application Server 8.1, Netscape Enterprise Server 3.63, Jrun 2.6, Netscape Application Server 4.0, iPlanet Web Server 4.1 SP7, iPlanet Application Server 6.0 SP2 / SP3, iPlanet LDAP 4.12, 5.12, Siteminder 4.51 and 5.5, 6.0, JBoss 3.2.3, Apache 2.0.48. WebSphere 6.1. 8.5

PROFESSIONAL EXPERIENCE:

Confidential, Cary, NC

Sr. Project Manager

Responsibilities:

• Lead and Manage WebSphere upgrade/Deployments, Middleware, .Net, SharePoint, Network support and Citrix/VDI implementation projects
• Integral part of Noise reduction and Infrastructure Automation Service improvement programs at customer location for my projects
• Report project status in weekly and monthly meetings with stakeholders and sponsors.
• Resolve and decision making on issues, Risks, suggestions, plans, etc. with Project Sponsors and team Leads
• Interact with Tech leads of different teams for getting scheduled change approvals and resource allocation and technical help.
• Track project status and other project related metrics and schedule in MS project, SharePoint and customer specific project tracking tool
• Lead discussion about issues and prioritization of datacenter consolidation, Windows 2003 migration, DevOps implementation with respective project team and support team
• Monitor and control deliverables, schedule, scope and quality of projects
• Track multiple project status from Infrastructure side for its resource allocation, planning, forecasting and priority and need perspective.
• Interact with DevOps team to automate and migrate applications in Bamboo, TFS, UDeploy for Continuous Integration and Continuous Deployment
• Understanding of Nagios, New Relic, AppDynamics tools which helps team to monitor and troubleshoot production incidents and root cause analysis
• Work closely with PMO and report weekly/monthly project status, issues and risk and actions
• Responsible for resource weekly hours tracking/approval, Resource hours budgeting, leave, expense approvals and resource back-up planning etc.
• Discuss lessons learned, automation, repetitive incident analysis, trending and permanent fix implementation with Tech leads
• Interacting with Project Sponsor and Tech Leads for automation, new requirement, resource rotation, back-up planning and project budget control etc.
• Provide quarterly and annually performance feedback ( face to face and written ) to team members
• Drive process improvements, Value additions, automation etc with help of leads, PMO and Delivery Leads
• Responsible for new resource, requirement gathering, on-boarding in customer environment knowledge transition etc.

Platform : Windows, Mainframe, Unix, Linux

Software : Internet Explorer 9,

Confidential, Bloomington, IL

Sr. Project Manager

Responsibilities:

• Tracking multiple Infrastructure project’s budget, scope, schedule and monitoring and controlling the same
• Infrastructure projects include, Puppet implementation on Linux, New Storage implementation in datacenter, Nagios monitoring agent roll out, Internet Explorer 9 implementation and testing
• Lead and manage delivery, execution and day to day execution of multiple Infrastructure projects
• Lead discussion with different Tech leads/Coordinator/Planner/Business Analyst for issues and coming up with escalation/process improvement plan
• Interact with different PMO and Delivery Leads for process improvements and suggestions in Project execution
• Discuss with team regarding Incidents, Change, Problems, issues and implementation and Documenting and using lessons learned from Agile.
• Lead Core team meetings and discussion and escalations related to issues, Lessons learned, escalations, funding, Risks, Conflicts etc.
• Report Sponsor with project status, issues and funding need and risk projects
• Delivering weekly, monthly and quarterly reports and metrics for all the projects to Sponsors and PMO
• Responsible for improvement and metrics tracking of all the projects
• Resource hours tracking, Resource hours budgeting and approval in project, resource back-up planning etc.

Platform : Windows

Software : Redwood, FTP, SQL, BO

Confidential, FL

Project Manager

Responsibilities:

• Delivering weekly, monthly and quarterly metrics for all 5 Infrastructure projects to sponsors
• Manager and lead improvement and metrics of all the Infrastructure projects
• Responsible for resource hours tracking, monthly timesheet approval, leave, travel approval, Training need for individual development etc.
• Lead discussion with project team for assigned tasks, schedule, issues and coming up with escalation plan and mitigation plan
• Interact with different IT managers for process improvements and suggestions implementation discussions
• Discuss with team regarding Incident, Change, Problem issues and implementation and tracking process
• Lead EDI to Redwood Application migration project which include, technology, process, environment, location change
• Responsible for reporting monthly metrics, SLA, status reporting, quarterly presentation reports
• Leading daily status meeting with customer manager for issues, escalations, training need, new requirement etc.
• Understanding or EDI, Redwood batch monitoring tool, job configuring, alerting process
• Planning new resource requirement in all five projects, on boarding and knowledge transiton of project resources
• Discuss weekly production support related ticket issues and analysis and permanent fix for the issues to reduce alerts for Data Hub team
• Attend CAB meetings and follow-up approvals and coordinate implementation of of change request tickets

Platform : Unix / Windows

Software : WebSphere 6.1, WebSphere Portal 6.X

Confidential, Somerset, NJ

Project Manager

Responsibilities:

• Coordinate with all the teams to list and document all the applications which need to be migrated with all the servers and version details
• Designed the application tracking database built in Lotus Notes
• Help Program Manager to track report project status and schedule to PMO and sponsor
• Lead meetings, track status, issues, tasks of all stakeholders/Application owners
• Plan and schedule all the application migration related change requests and approvals
• Utilize offshore team for repetitive/pre-defined change requests creation, followed-up for approval. This will reduce Infrastructure Engineer’s request tracking effort.
• Lead, track and discussthe status of each application migration and do the necessary changes in the cut-over and schedule
• Communicate and discuss risk/issue with sponsor/PMO for any possible cut-over or schedule delay of application migration impacting other projects or over all project schedule.
• Interact with different infrastructure teams for Network, Siteminder, Monitoring, hardware setup and assigned task completion and status update.
• Attend CAB ( Change Advisory Board ) meeting for scheduled cut-over or planned migration tasks in QA/Prod/DR environment.
• Coordinate weekend cut-over/DR test activities in live environment and get sign-off from Application owners
• Track deliverables and quality of deliverables, coordinate cut-over activities and plan

Platform : Solaris/Windows

Software : Sun One’s iPlanet Directory Servers, Netegrity’s SiteMinder, Apache, IIS

Confidential, Somerset, NJ

Onsite Project Leader

Responsibilities:

• Coordination of tasks and reports and other activity with offshore and customer managers
• Initiate and implement 24X7 support model with help of offshore and plan for knowledge transition with offshore
• Design and deploy the Secure infrastructure for the policy server environment
• Security and performance management
• Installation, Configuration and Administration of SiteMinder 6.0
• Configuration of SiteMinder Agents Web Agents for Apache, iPlanet, IIS web servers
• Production Incident support, day to day support for Development, Integration, QA environment and deployments for changes at scheduled time in Siteminder environment
• Configuration and maintenance of the Single Sign-on/Security Service
• Configuration and Monitoring of replication, automatic failover, load distribution, to provides high performance availability
• Various configuration and customization for policy server and security management
• Troubleshooting and Monitoring critical services of Policy Servers
• Shell scripting to monitor processes, logs files for errors and disk space

Platform : Solaris/Linux/Windows

Software : Sun One’s iPlanet Web, Application servers, LDAP, Netegrity’s SiteMinder, Apache, Jboss, IIS, Mercury’s Sitescope

Confidential, New York City, NY

Technical Project Manager

Responsibilities:

• 24x7 SLA Based Onsite-Offshore Project
• Working as Project Manager for offshore team of 9 engineers.
• Supporting SSO enabled Web Environments of Confidential NBC-Universal (Dev-QA-Stag-Prod)
• Outage Management & coordinating with other teams to find the root cause
• Responsible for Application Certification test review & submit reports to the customer
• Generating & Analyzing Weekly/Monthly Kintana Tickets & Task sheet reports.
• Monitoring and controlling Production Outages and finding the permanent fix
• Coordinating and leading weekly team meeting with onsite and offshore team members and also process improvement meetings with customer
• Responsible for daily task allocation to team members and switching the priority as per customer and business need
• Knowledge management among the team
• Web Environment includes Sun iPlanet Web/App Servers, iPlanet Directory Server, Netegrity’s Siteminder, Apache 2.0.48, Jboss 3.2.3, IIS 5.0 and 6.0
• Responsible for completion of projects within customer deadlines of different projects, resource allocation.
• Installation of complete environments, SSO enabling of applications
• Creating Policies in Siteminder, working on developers requests via kintana workflow.
• Responsible for deploying the applications to Production Env as per change control calendar

Platforms : Solaris 8, Windows NT 4.0, Windows 2000

Software: Sun One’s iPlanet Web, Application Servers, LDAP, Netegrity’s SiteMinder, Apache, BEA WebLogic Application Server, Windows IISMercury’s Sightseer for application monitoring

Confidential, Richmond, VA

Project Leader

Responsibilities:

• Supporting GEFA’s all the production Web environment for 24/7
• Maintaining, troubleshooting, configuring SSO related web sites using iPlanet Web Server, LDAP, SiteMinder, iPlanet Application Server and Oracle Data Base.
• Maintaining, troubleshooting, and configuring upgrading all Development, Integration, Staging and Production Web environment.
• Troubleshooting production outages using Site-seer application monitoring tool.
• Deploying and troubleshooting new applications developed by software Engg. In all the environments.
• Providing details about working environments for different project groups and helping them in development for testing their application.
• Also worked as Quality Auditor for Application Engineers for keeping the entire environment stable, identical. And worked out deployment procedures for better output.
• Worked for GEFA’s migration project from Netscape Enterprise Server 3.63 to iPlanet Web Server 4.1 SP7 and Netscape Application Server 4.0 to iPlanet Application Server 6.0 SP2
• Worked as integral member for GEFA’s Disaster recovery project and provided valuable input while migrating the entire Internet Web Sites.
• Co-ordination with GEFA’s web hosting vendor GENUITY for problems, configurations and for necessary support.
• Co-ordination between E-Tech Application Engg. and various business groups for application deployment, migration and support.
• Worked as part of different small projects called TAIWON, DR, NEXUS, GENUITY, Confidential Smart forms and the biggest Fort Apache migration project.
• Preparing documents giving information about working guideline, procedure and other technical details for Application Engg.

Platforms : Windows 95, Windows 98, Windows-NT 4.0

Software: All the Desktop and Laptop installed software, VPN connectivity software

Confidential, Indianapolis, IN

Team member

Responsibilities:

• Troubleshooting and LAN and WAN connectivity issues for all Confidential Supply branches
• Providing Hardware and Software support for all Desktops, Laptops, Servers (IBM/HP/DELL/Compaq) running Windows95/98, Windows NT
• Supporting and troubleshooting network and Mainframe printing
• Troubleshooting and supporting remote Dial-in problems and network connectivity
• Worked with UPGRADE 2000 team in SHELTON for upgradation of Servers, Desktops, Laptops and software in all branches of Confidential Supply.

Platforms: SUN Solaris, SCO UNIX. HP-UX, Windows-NT, Novell’s NetWare

Confidential

Responsibilities:

• UNIX and Windows NT Security Administration. Managing User and Group accounts, environments, logon scripts etc.
• Installation, Administration and Maintenance of SCO Unix and SUN Solaris 2.6 servers
• Writing UNIX shell scripts
• Performing Disaster Recovery for Windows NT 4.0 server and SCO - Unix servers
• Server Backup Management. Planning and implementing the backup procedure for SCO-Unix and SUN Solaris servers
• System Administration of the corporate Unix E-Mail, DNS and Intranet servers
• Maintenance and up gradation of IBM-Compatible PC’s and Macintosh machines
• Software Configuration and Internetworking of PC’s to each other and to the corporate network
• Help/Support the developer on finer technical aspects of SCO Unix and Sun Solaris

Project: Systems & Network Engineer

Platform: Windows NT 4.0, Windows 95, Novell NetWare

Confidential

Responsibilities:

• Installation and Configuration of Windows NT and Novell’s NetWare servers
• Installation and Configuration of RAS on Windows NT server and Workstation Dial-in Configuration and troubleshooting
• Installation of Remote Print servers
• Maintenance and troubleshooting of Router, Multiplexers, Modems and other WAN products on different types of Link lines like Dedicated multiple of 64K lines, Analog lines, X.25, Frame Relay, ISDN, Microwave and Dial-up
• Supporting Marketing department in finer Technical aspects
• Conducting training sessions for our department as and when required
• Maintenance and Troubleshooting of Coaxial and UTP network
• Installation and administration of Novell NetWare servers and Diskless nodes