EXECUTIVE SUMMARY

Project Manager (PMI Certified Project Management Professional) with over 10 years PMO planning and implementation experience seeks a PM position desiring excellent customer service, exceptional organizational and communication skills.

CAREER PROFILE

• Experienced PMI certified project management professional, with outstanding project management knowledge, planning, execution, monitoring/control and resource balancing skills with ability to support multiple simultaneous projects in a matrix or functional organizational structure.
• Strong at communicating with stakeholders to provide accurate reporting and information regarding ongoing projects and initiatives.
• Excellent in coordinating, negotiating and motivating internal and external resources in support of time line and project deliverables.
• Excellent in training, motivating and mentoring onsite and virtual team, engineers, technicians and support team members.
• Excellent in managing and controlling issues proactively to avoid escalations.

COMPETENCIES

• Strategic Planning
• Requirements Definition
• MS Project, MS office
• RFP Design, Deployment, and Evaluation
• Project Plan Creation and Maintenance
• Software Support (oracle) and bug management
• Contract Negotiation and Compliance
• Call Center Management
• Agile SDLC
• Oracle software support
• Risk Plan and Risk Management
• Budget and Project Costing
• Meeting Facilitation and Status Reporting
• Transition to Support and Decommission
• Scope of Work Creation and Management
• Gantt, PERT, and Network Charts
• Work Breakdown Structures
• RFP Response and Contract Closure
• Systems and Network Integration
• Performance and Service Level Agreements
• Change Control management
• Land use Planning and zoning
• Communication tower permitting and siting

TECHNICAL EXPERTISE

• Languages: Unix C++, PLSQL
• Operating Systems: Unix and Windows
• Databases: Oracle RDBMS, MS Access
• Tools: PMI PM tools, Oracle Configuration Manager, MS Office, NEMIS. Tracking Software. Etc.
• Skills: Project Integration, Scope, Time, Cost, Quality, Human Resources, Communication, Rick and Procurement Management. Process analysis and improvement, Technical Analysis and Support, Software Bug Management.

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA.
11/2004 - Present
Project Manager

Was brought on board right after the 2004 Florida hurricanes to work in Operations Department and to help initiate, plan, and execute PMO strategies and initiatives. Portfolio of initiatives assigned to team had a value of over $200M. Over the past 7 years, have managed multi-million dollars portfolios in the States of Georgia, Kentucky, Tennessee and Texas and oversaw projects from initiation through implementation and closure. Overall, projects are selected for implementation based on their benefit cost analysis ratio, ROI, project scope, requirements and expected deliverables.

• Leading and directing a team of 3 to 30 junior project managers in the initiation, planning, and execution of projects for the Federal Emergency Management Agency (FEMA).
• Managing budget, schedule and resources assigned projects to prevent overruns, and ensure funds are expended in accordance with applicable cost principles.
• Mentoring and working with team members to attain project goals and objectives relating to project milestones and implementation.
• Disseminating project information including project status updates to stakeholders and managing stakeholders expectations.
• Evaluating project scope baseline with budget and schedule.
• Conducting Benefit Cost Analysis for new initiatives and making recommendations to funding authorities.
• Documenting best practices and lessons learned on past and present projects.
• Writing performance appraisers for team members and correcting performance deficiencies using organizational tools such as training, shadowing etc.
• Monitoring project performance and taking appropriate actions to correct defects.
• Managing changes and updating all pertinent documents and reports.
• Managing and resolving unexpected issues to avoid escalations.
• Review and monitor activities against definition, schedule and costs.
• Monitor estimate to complete and taking actions to ensure timelines is adhered to.
• Interacts with PMO on programmatic issues which may result in impediment and recommend appropriate an action plan.

Environment: Windows and Oracle RDBMS.

Confidential - Orlando, FL
07/2002 - 11/2004
Project Manager

• Developed four start-up technical educational institutes (complete project life cycle) working with the Florida Board of Independent Education, Florida Workforce and Nursing Board.
• Also worked with the Florida Board of Independent Education and the Board of Nursing in the developing allied medical career curriculum for License Practical Nurses, Patient Care Technicians, EKG Technicians, Home Health Aides, Phlebotomist, Nursing assistants, etc.
• Developed contents to be used in the development of websites for each technical institute.

Environment: Windows and Oracle RDBMS

Confidential - Orlando, FL
12/1998 - 06/2001
Oracle Corporation

• Acted as a key customer contact and proactively engaged and resolve customer technical issues using applicable tools and techniques.
• Document and submit solution papers for review and inclusion in the company\'s knowledge base.
• Supervised technical support and application installation team.
• Supported Oracle HRMS/Payroll and application object library products.
• Functioned as member of the Bellsouth CRM data conversion team
• Assisted in database admin/backup/recovery,
• Performed Oracle CRM/ERP installation including SDP,
• Logged and monitored Bugs and Enhancement requests.
• Installed oracle applications. Etc.

Environment: UNIX OS, Windows OS, Oracle RDBMS, Oracle Applications Object Library (AOL)

Confidential - Sanford, FL
05/1998 - 11/1998
Senior Planner

• Supervised development review projects for zoning, comprehensive plan, environmental, and engineering code compliance.
• Reviewed subdivision plats for compliance with state law.
• Staff the County Board of Commissioners and the Zoning Board.
• Assisted in the study, development and the streamlining land development review processes (one stop permitting center concept) in Seminole County.
• Processed land development applications for compliance with Federal, State laws and local ordinances.
• Provided Staffing Support to the Board of County Commissioners.
• Reviewed application and participated in DRC reviews.

Environment: Windows & Oracle RDBMS

Confidential- Minneapolis, MN
09/1986 - 04/1998
City Planner / Project Manager

• Supervised a team of project managers that processed applications for large scale land use projects including Planned Residential, Commercial and Industrial land developments.
• Revised and wrote new ordinances such as Cell Phone Towers land use ordinance as directed by the City Council.
• Reviewed building permits for compliance with base floor elevation requirements.
• Wrote and presented planning documents and reports relating to applications for Cellular Towers, Planned Residential, Commercial and Industrial Developments, Conditional Use Permits, Land Subdivisions, Rezoning, Variances, Site Plan Reviews, Right -of -Way vacations and plats to the Planning Commission, City Council, and citizen groups.
• Supervised and assigned tasks to project team members.
• Conducted research and analyze land use pattern and trends.
• Worked with local neighborhood groups in formulating Neighborhood Revitalization Plans.
• Recommended sale / acquisition of public properties to elected officials.
• Assisted in the development of work program for the Planning Department.
• Assisted in the recruitment and training of new planners.

Environment: Windows and Oracle RDBMS. 

EDUCATION

BS and MA degrees
Confidential

CERTIFICATIONS AND TRAINING

PMP Certification from Confidential
CSM Certification from Confidential
Unix C++ and Unix Administration Certificate, Confidential
Completed Oracle DBA program, Confidential
Completed Oracle Applications, RDBMS program, Confidential
Real Estate Appraiser Certificate, Confidential