Project Manager Resume Richardson, TX - Hire IT People

SUMMARY

Telecom Results - driven business professional with portfolio management and governance experience to maximize the realization of projects.
Exceptional communicator, experienced customer advocate, and skilled consensus-builder.
Strong technical abilities and business intelligence in the telecom arena. A broad-based perspective with deep telecommunication industry understanding with a focus on Metasolv M6 BSS/OSS applications and application integration. .
Successfully implemented Oracle Metasolv M6 Solution (multiple versions through Metasolv M6) for domestic and international clients. FEMA Federal Response Official.

PROFESSIONAL EXPERIENCE

Confidential, Fort Worth TX

Project Manager

Responsibilities:

Managed and supervised the gathering of Business Requirements from job Aides provided by the End User's for Test Case creation.
Trained Offshore team in the creation of Waterfall test cases.
Supervised the writing of Test Cases for the client's OSS.
Worked with the Automation team to automate as many of these Test Cases as possible.
Provided Senior Management with status updates.
Conducted two daily conference calls with our offshore team to ensure that our goals and objectives were being met.
Updated and presented the client Project Plan. Instructed End Users on how to write a OSS Test cases.

Confidential, Richardson, TX

Project Manager

Responsibilities:

Metasolv M6 ASR Tester for OSS Migration Project
Trained new user on how to create Metasolv M6 Test Cases using the Waterfall method.
Used Metasolv to create ASR Test Cases for Broadband and Wholesale Telecommunications products that were being migrated into the clients M6 OSS.
Verified Broadband products were being built into Metasolv M6.
Verified data was imported properly into the client’s version of Metasolv M6.
Worked with Metasolv M6 User Community, to ensure that we were testing the proper Broadband products.
Worked with HP ALM to create and validate defects.
Worked with Metasolv M6 Developers in addressing and verifying reported ASR defects.
Opened defects tracked and resolved defects using Remedy.

Confidential, Little Rock,AR

Project Manager

Responsibilities:

Worked Executive Escalations addressed to and for the CEO and President of a major Telecom client.
Worked on President Obama's Connect Across America Fund project designed to ensure rural America with High Speed internet
Trained users on the Provisioning of Metasolv M6 and Work Que order management.
Wrote EWO's (Engineering Work Orders) in Metasolv M6 for Order Creation to replace copper fed Central Office equipment with Fiber equipment.
Worded Access Broadband Engineering EWO's in Metasolv M6 Work Management module.
Point of contact for working and addressing FCC, State Public Utility Commission, State, and Local Government telecom complaints.
Used Metasolv M6 to track the progress of the EWO's in order to turn-up sites under construction.
Used Metasolv M6 OSS for the creation of ASR, ISR, PSR and LSR Order creation.
Worked with various modules of Metasolv M6, such as Network Inventory, Circuit Design, Product Inventory, Work Management and Provisioning Plans.

Confidential, Richardson, TX

Project Manager

Responsibilities:

Managed various Fortune 500 companies’ as the Account Manager for accounts averaging US $ 1 million+.
Single point of contact portfolio products IP, VOIP, Ethernet, order management, order entry, and tracking of customer circuits in the U.S.A and internationally.
Project Managed various teams to ensure circuit test and turn up of the client’s orders worldwide.
Communicated and clarified complex service delivery installation options to a wide variety of clientele.
Recognized for quickly and appropriately closing new business/contracts