SUMMARY:

A distinguished senior IT Professional with 18+ Years of experience in SDLC with extensive experience in Managing offshore and onshore teams. Experienced in interfacing with key business units Finance, IT, Telecomm, Retail, Digital, WebServices, Services, Call Center, Education, Insurance, Banking and Construction and Accounting environments.. Excellent communicator with emphasis on building strong client relationship, best team player and making professional presentations. Quick learner who can rapidly adapt to emerging technologies and a well organized person.

TECHNICAL SKILLS:

OS: Windows, Mac, Unix, Mainframe

RDBMS/Databases: SQL Server 7.0, Oracle 7.3 - 11, Toad, Db2, Sybase, Teradata

Languages: HTML, JavaScript, VBScript, P ro*C and C

Tech/Tools: QTP, Mercury Quality Center, Clear Quest, WinRunner, Silk Test, Test Director, Test Track WEB, Trackgear2.1, Web Load, Performance Monitor, SQL * LOADER, XML Spy, SoapUI, Web Accessibility Tool, Informatica, Business Intelligence Reports, Crystal Reports, WSDL, Webservices, Toad, LDAP, JAVA, JBOSS, Akamai, ESL services, Tealium, Vordel, UNET, SalesForce

Networking: TCP/IP Protocol

GUI: Visual Basic, Developer 2000

PROFFESSIONAL EXPERIENCE:

Confidential

Project Manager/Project Owner

Responsibilities:

• Worked as Project Owner/Manager for many digital projects including Sale Price Integration, Exacta Upgrade, OTCHS(Navarro) Integration, Extra Care Savings and Rewards, Digital Receipts, PDAP and Confidential Benefits
• Worked closely with Business, Security Team, Production Support Team, Environment Team, App Managers, QA team, Risk Advisor Team, Infrastructure Team, Cert team, Mark Monitors, Akamai, Tealium, UNET, PCI Assessment Team, Middleware Team, Architects, Development Team and ARCHER Support Team on the Security related observations etc.
• Managed the QUAD meetings for POs and also participated in ESR
• Also worked on various ATG and eCommerce applications within the digital organizations.
• Worked on the Security Compliance project for around 13 domains including Confidential .com, Iphone, IPAD, Android Phones, Endeca Search, Pfizer Viagra, ATG Search, Flu Shots BCC, CSC, DynAdmin, XID etc.
• Responsible in developing project work plans for completing the project on time with qua risk management, budget, schedule etc
• Responsible in facilating various review meetings including design review, code review, test plan and testcase reviews, test results, UI prototype and various other review and discussion meetings and understand the depth of the project from technical point of view to provide expertise solution when there is an issue.
• Responsible for implementation of functional design, installation and configuration of the system and interface with other systems/applications to work end to end
• Respo
• Responsible for the entire delivery of the project from IT perspective and managed Architects and Dev teams and acted as the Project Owner on the IT side and was involved in approving various documents as the highest authority for the Projects.
• Worked closely with senior managements, enterprice architect team, business leads and vendors in making responsible solutions whenever there is an issue/risk.

Confidential

QA Advisor

Responsibilities:

• Involved in project management activities including resource allocation, work break down structure, budgeting, approve SOWs, create Prototypes for processes and present it to the stakeholders and business, participate in initial project activities including project kick off meeting and all other important meetings, work closely with business and analyst during requirements gatherings, setup test environments and also work with environment specialists and other network engineers, work with development team and also manage onsite and offshore test teams which was distributed in India, US and China.
• Involved in all SDLC phase of project including business requirements gathering and client interaction and worked on agile and waterfall methodologies.
• Involved in budgeting, managing offshore and onshore QA team, interacting with client, Manage schedule, weekly status, resource allocation, team meeting and One on One meeting with qa members.
• Implemented Best practices/ policies and new processes to the various Project teams. Refined existing business process and that was well appreciated by project as well as clients and business team,
• Managed to deliver the product with quality on time even when there many bottleneck situation. Proper planning helped to delivered on time.
• Worked on Critical projects in the company and also did data integrity testing, BI reports and also worked on bigger programs which would be a combination of multiple projects and managed the qa leads on those projects as well and worked with distributed teams here in US( multiple locations), India ( multiple locations), China and Ireland.
• Worked on Confidential Systems like EOMS and EPH ( employee patient hub) and Confidential systems like Loss and Prevention, retail stores, real estate and BI reports etc.
• Worked on doing heavy testing on different platforms including store computer( different hardware and very challenging to configure) and various browsers and various security level testing to ensure only restricted people can access the systems
• Managed multiple projects simultaneously and still delivered all projects with quality on time
• Also worked on the Confidential applications that are related to drugs and hence detailed quality processes where followed and the nature of the job will also include constantly work with business, clients and project team and environment specialist and external teams to make sure everything stays in place when we develop and deploy our code. Also commuted to Chicago a lot during project delivery

Confidential

QA Manager

Responsibilities:

• Involved in all SDLC phase of project and also acted as a core tester
• Managed the project team that is located in US, India and Australia
• Involved in budgeting, managing offshore QA team, interacting with client, Manage schedule, weekly status, resource allocation, team meeting and One on One meeting with qa members.
• Developed SharePoint site for QA team and mentored qa on best practices and policies.
• Managed to deliver the product with quality on time
• Tested various projects including Prolog to Prolog Sync, ProIntegrator Accounting and ERP Integration, Advance cash flow, Advance Security, Mutilcurrency and various ERP integrations.

Confidential

Senior QA Lead Engineer

Responsibilities:

• Managed offshore team in India and Ireland
• Performed as a QA lead and as an Integrated Lead and mentored junior QA.
• Tested both Agile and waterfall methodology projects
• Created SharePoint site as a one-stop repository for Test Team and the Project Team
• WebService testing done using SOAPUI
• Worked on the Mainframe technology using VSAM, File Aid and involved heavily on the DB2, Sybase and Oracle database testing. Used SAM, FTA ADMIN, File Aid and Platinum.
• Worked closely with UAT, SAT and Project Team.
• Created test cases using BPT components in Mercury Quality Center
• Worked on the Business objects and tested Business intelligence reports and Crystal Reports, tested Informatica jobs and content management functionality for numerous clients.
• Worked on the Test cases, Integrated Test Plan and Test Strategy, Reports, conducted weekly defect triage meetings and sent out the weekly status reports.
• Mentored the junior QA on the QA Methodology and created how to documents
• Projects worked - Data Archive, FIISVIEW - Agile, M-items, Good Friday Maintenance Project, DFK proxy, Risk Approval Dealer Profile and ITAAC, Content and Messaging Platforms on Netbenefits, Work Item, ECM Campaign Management, DBRIS and Tax Election
• Performed Web Accessibility Testing, Browser Testing, UI testing, Web service testing
• Worked on data warehousing and Dart Mart and tested the large campaign results
• Tested the email notification functionality
• Worked on the Test Outline, Test Cases, Main Test Plan, Integrated Test Strategy and the Code Quality Reports and conducted weekly defect triage meetings and log defects using Clearquest.

Confidential

Senior QA Engineer

Responsibilities:

• Understand the business logic and the latest technology to test the newer applications like UNIX, LDAP, Webservices, XML, DHTML, Java, Jboss, Webserver, middleware XML files without any front end and verified the huge blob and clob fields against the database. Used Toad as the front end to query the database
• Tested webservices using xml spy and internal tools and the complete order management system.
• Tested the various deployment tools used to load the files into Production into environment.
• Tested various applications that was used by client and as well as the internal team to help the client.
• Created applications using Visual basic 6.0 for manual testers’ usage
• Involved in testing different variety of applications that uses major Credit bureaus services to test the Credit Processing and Fraud prevention
• Mentored Junior QA on the QA methodology and wrote several Test Plans and developed Test cases
• Performed Functional Testing, Regression Testing and Data Driven Testing.
• Recognized as Hard worker and as a Team player by peers

Environment: - Siebel, UNIX, LDAP, JBOSS, Webservices, XMLSpy, XML, Oracle

Confidential

Siebel QA Consultant

Responsibilities:

• Wrote Test Plans, Test cases and developed Test scripts using Win Runner 7.0.
• Worked on various state Model diagram and Flow charts for test plan and test scripts
• Bugs-tracked and reported through Test Director 7.02
• Tested Siebel Applications and Configured necessary changes according to requirement
• Performed Functional Testing, Regression Testing and Data driven Testing, Black Box and White Box testing on Siebel Application

Confidential

QA Engineer

Responsibilities:

• Analyzed performance measures using Web Load and involved in executing the automated scripts
• Tested the whiteboard module and executed Perl Scripts for Web load.
• Documented lower level test cases for Manual and Automation testing
• Executed the Test cases on different browsers like AOL, IE and Netscape on all versions
• Solely responsible for assigning the bugs and maintaining bug tacking System and admin of Track Gear 2.1 system
• Filed highest level of bugs than anybody else in the team

Environment: IIS, Web Load, Track Gear 2.1, Windows NT

Confidential

QA Engineer

Responsibilities:

• Created a Testing chart using MS Excel for Rating Calculation Purpose
• Documented test cases for entire application with Screen shots
• Executed the Test cases on different browsers
• Responsible for bug status and bug reports
• Undergone different Underwriting Criteria’s for Various Insurance Providers to verify the Rating Engine calculation. Involved in testing Call Me and CSR files

Environment: IIS, Web Load, Track Gear 2.1, Windows NT

Confidential

QA Engineer

Responsibilities:

• Administrating Bug Tracking System
• Generated test cases and executed on different platforms
• Wrote SQL queries in SQL worksheet to test the functionality of Crystal Reports
• Played a key role in Client sessions to enhance the testing and make the product robust.
• Responsible for bug status and bug reports

Environment: IIS, Web Load, Track Gear 2.1, Windows NT, Crystal Reports

Confidential

QA Engineer

Responsibilities:

• Performed Manual/Automated Testing of Software using Silk
• Created test plans and test cases and executed test scripts for the test plans.
• Generated bug report, responsible for bug status

Environment: Windows NT, Silk Test