Qualifications Summary

Accomplished PMP Certified project leader with more than 13 years of IT management experience. Delivered highly complex, multi-layered solutions in custom development, business intelligence, web development, client-server application and ERP projects. Proven ability to accelerate software development lifecycle process success by integrating automated tools to facilitate communication, issue resolution, performance monitoring, and process improvements. Experience in global and off-site software development.

• Process Definition for CMMI
• IT/Business Analysis
• Budget Management
• Requirements Analysis
• Team Building & Development
• Consulting
• Relationship Management
• Data Modeling
• Application Design & Development
• Problem Resolution
• Coaching & Mentoring
• Process Compliance

Professional Experience

Confidential, Hattiesburg, MS Nov 2005 Jul 2009
IT Manager

Successfully developed the SAP Onshore development offering for BearingPoint’s Hattiesburg Global Development Center (HGDC). Effectively managed resources, budgets and projects as well as compliance for CMMI Level 3 rated processes. Implemented a comprehensive training regimen for new developers; augmented staff with experienced senior professionals to bolster technical and functional knowledge.

• Reduced delivery costs by an average of 20% for 16 contracts supporting Federal government, state and commercial clients.
• Conducted project management activities, including project initiation and planning, status reporting, hours and cost tracking, issue management and resolution, technical specification and code reviews, lessons learned sessions and process improvements.
• Delivered proposals, pricing and presentations to prospective clients throughout the sales process.
• Crafted the HGDC SAP delivery process based on BearingPoint and HGDC standards.
• Applied a number of online and desktop tools to better enable project management, including RequisitePro for requirements management, Enterprise Architect and Microsoft Visio for process modeling, JIRA for issue, risk and defect management, Microsoft Project for project schedule definition and tracking, Intraspect for content management and the BearingPoint Assessment Tool for customer and employee surveys.

Confidential, Clinton, MS May 1994 Nov 2005
Senior Manager, Oct 2000 Nov 2005

Led team of 25 in the development, maintenance and support of the company\'s Employee and Human Resources web portals. Managed capital funds for employee and contract labor, hardware, software; managed overhead costs for maintenance of existing systems. Directed content management, departmental web site development and web-based access management projects/tasks, system and database administration for the Employee portal development/test systems, software support of the departmental hosting platform.

• Supervised the successful implementation of an enterprise-wide web site statistics/analysis tool using the SAS Web Analytics product
• Enabled the deployment of Microsoft SharePoint-based departmental sites to foster collaboration and to reduce the need for departmental development resources.
• Identified and remediated systems for Sarbanes Oxley, California Bill 1386 and other internal controls compliance.
• Delivered a Single Sign On solution allowing access to CA SiteMinder protected sites by validating Windows user credentials.
• Directed a cross-functional team in development of a federated view into disparate corporate asset databases using IBM’s DB2 Information Integrator and Hyperion Business Intelligence tools.

Led a team of analysts and developers in providing support for the corporate International Traffic Costing and Reporting functions, utilized by organizations in 16 countries throughout Europe and Asia. Managed data warehouses and various spin-off data marts providing decision support for internal cost management (monthly accruals, vendor disputes, least cost routing). Also implemented several OLTP systems for maintenance of rates, traffic routing and communication/approvals of data changes between finance and engineering. Managed project budgets, including hardware and software expenditures, contract labor and 15 full time employees.

• Enabled 24X7 call record processing (1.6B records/month).
• Realized an estimated $10M/yr savings from $500K investment.
• Consolidated European and Asia Pac switched traffic reporting into one centralized system.

Directed the development and support of the International Traffic Reporting System (ITRS) designed for use by the international financial operations organization based in London, England.

• Lead the project to migrate this system from an Oracle-based relational model to a Redbrick-based dimensional model. Developed production processing for the system via Unix shell scripts.
• Managed the development of the WorldCom project time reporting system utilized by over 20,000 employees globally. Enabled more accuracy in cost accounting accruals for capital and non-capital projects.

As Lead Analyst, automated batch file transfers, call processing, reporting and audit data collection for the domestic call detail record processing system.

Confidential, Huntsville, AL Mar 1992 Jan 1994
Programmer/Analyst supporting the U.S. Army\'s Forward Area Air Defense Program Executive Office, utilizing Unisys MAPPER 4GL, Oracle DBMS, C language and Unix shell scripts; member of the Integrated Computer Aided Software Engineering (I-CASE) proposal team employing C language routines, Informix DBMS and Unix shell scripts to implement metrics capture and database access scenarios.

Confidential, Huntsville, AL Jun 1990 Mar 1992
Programmer/Analyst supporting the U.S. Army\'s Forward Area Air Defense Program Executive Office utilizing Unisys MAPPER 4GL, Oracle DBMS, C language and Unix shell scripts.

Confidential, Huntsville, AL Nov 1987 Jun 1990
Programmer/Analyst supporting the U.S. Army\'s Patriot Missile System Project Office utilizing Unisys MAPPER 4GL, Oracle DBMS, C language and Unix shell scripts.

Education: Master of Science in Computer Science, Bachelor of Science in Mathematics

Certifications: PMP (Oct 2008)

Recent Training: IBM Cognos Framework Manager and Report Studio (Jan 2010), ITIL Foundations (Feb 2010)