COMPUTER SKILLS/SOFTWARE:

Applications/Tools: Microsoft Office Suite, Visual Source Safe, SQL, ClearCase/ClearQuest, Toad, Mercury Suite (WinRunner, QuickTest Professional, LoadRunner), Salesforce, Selenium

Project/Test Management: VersionOne, HP ALM, Rational Tools, Test Director, Bugzilla, MS Project, SmartSheet

Methodologies: Agile, Agile - hybrid, Waterfall

Databases: Oracle 8i/9i, Access, Crystal Reports 8.5, Teradata

Programming: Visual Basic, Oracle Developer 2000, SQLWindows32 1.5/Centura Team Developer 2000, Brio/Hyperion, Siebel 7.5

Internet: Internet savvy

Operating Systems: Windows 95/98/NT/2000/XP/Windows 7, Solaris/AIX/Unix

WORK EXPERIENCE:

Confidential, Atlanta, GA

Senior Project Manager

Responsibilities:

• Used best practice testing/PMO methodology to create project/test plans to fit the stakeholders/customers’ needs and deliver with-in budget on desired outcomes.
• Communicated to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Have ownership of all management reports on a given engagement.
• Serve as a role model in promoting good working relationships across a project.
• Mentored managers through formal channels. Assess training needs and selects training tools for team members.
• Engaged in building consensus, developing contingency planning and providing recommend solutions.
• Avoided risk by analyzing data, anticipating, identifying and mitigating risk factors. Act quickly to determine problems and make decisions to solve them.
• Maintained influential knowledge of industry trends / innovations in strategic areas of importance.

Confidential

Test Manager

Responsibilities:

• Wrote/Executed Aginity SQL queries for Levels 10-40 of the UDMH
• Trained the client on use of Neteeza/Aginity
• Created a UDMH query library for future implementations
• Provided Testing/QA reports to client management/project management

Confidential

Test Manager

Responsibilities:

• Wrote/Executed SalesForce test scenarios
• Trained the client on use of the new Loyalty & Rewards Program for Cox Auto
• Participated in and provided feedback in daily Scrum meetings
• Provided Testing/QA management reports to client management/project management

Confidential

Project Manager

Responsibilities:

• Accountable for day-to-day management of projects and satisfaction of defined objectives.
• Managed the project scope
• Developed timelines and budget estimates
• Provided project status updates to the client
• Oversaw the delivery of client objectives and ensured overall client satisfaction

Confidential, Atlanta, GA

QA Manager

Responsibilities:

• Define / Execute Solution Strategy, process and QA architecture, planning, goals, objectives, vision, principles for T-Mobiles largest billing implementation / restructure.
• Define / Execute organization structure, business relationships, staffing, optimization, people / performance management, culture, values for approximately 50+ on/off-shore resources.
• Execute program/project leadership, perform process governance, program / project governance, and SDLC governance through management routines.
• Apply and develop automated test frameworks and tools to meet business needs with respect to functionality, performance, scalability and other quality goals.
• Develop testing tools and work with various stakeholders to ensure standard QA processes are implemented and followed.
• Build and manage a team, performing periodic reviews, coaching and performance management
• Split time between development and coaching/managing test automation engineers.
• Establish a test automation strategy.

Confidential, Roswell, GA

Sr. QA Test Engineer

Responsibilities:

• Served as a Test Lead for 3-4 individuals for the Corporate Functions vertical (Global PeopleSoft applications).
• Traveled to Korea to train QA resources on ALM tools and the PeopleSoft application.
• Responsible for overall delivery of end to end testing of software including functional/system, integration, regression, non-functional and user interface testing for the assigned projects.
• Responsible for full system development life cycle experience, including designing, developing and implementing test plans, test cases and test processes.
• Identify risks associated to the project and processes and ensure they are assessed and mitigated by design strategies.

Confidential, Atlanta, GA

Supervising Associate

Responsibilities:

• Lead a global test team responsible for the delivery of tested systems into production.
• Manage the functional testing activities for the delivery of testing on projects.
• Lead delivery and management of test resources, pipeline, status reporting, test plans, cases, results, test readiness reviews, and post-implementation reviews.
• Determine the appropriate quality initiatives to implement during each phase of the system development life cycle

Confidential, Atlanta, GA

Sr. QA Lead

Responsibilities:

• Lead the QA efforts for the project working with both on-shore and off-shore resources.
• Work with project team and senior management on project allocation and test coordination.
• Create test strategy and test cases based on product requirements. Approve test matrix created by analyst team prior to execution of test plans.
• Work closely with Technology and business owners to set QA compliance objectives and ensure those objectives are met.
• Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
• Document work sufficiently, to enable traceability of business requirements throughout the program lifecycle.
• Communicate test progress, test results, and other relevant information to project stakeholders and management.
• Assist in the development of change control processes, practices, and guidelines for new and existing technologies.

Confidential, Atlanta, GA

QA Tools Specialist

Responsibilities:

• Installing, configuring and managing the test management applications.
• Customizing test management applications based on ongoing requirements from development and test teams.
• Integrating test management applications with external tools and systems as needed, including defect tracking, test automation, build systems, etc.
• Providing ongoing maintenance of the test management system.
• Executing manual and automated testing of embedded software as needed.
• Providing technical guidance from tooling and environment set-up standpoint in development of test plans, test cases and test tools.
• Providing technical guidance to the test team.
• Responsible for availability of test tools.

Deployment Test Execution Lead

Confidential

Responsibilities:

• Determine all testing environment requirements and tools.
• Measure and monitor progress during each test to ensure that the application is tested, validated, and piloted on time and within budget, and that it meets or exceeds expectations.
• Ensure that the team follows the testing standards, guidelines, and testing methodology as specified in the testing approach.
• Review test, validation, and pilot results to ensure that they meet the entry and exit criteria.
• Participate in quality management reviews as outlined in the verification and validation overview to ensure adherence to all quality management plans and standards.

Performance Tester

Confidential

Responsibilities:

• Assist with performance test planning (transaction identification/documentation) for PeopleSoft 8.8 application
• LoadRunner script development (develop automated test scripts and run controls) for PeopleSoft
• Batch and online data prep
• Perform intensive tuning activities during performance test execution
• Execute tests and document results
• Provide technical expertise assistance

Lead Test Analyst

Confidential

Responsibilities:

• Development of Product Test Conditions and Expected Results
• Development of Test Plan/Strategy
• Development of Test Scripts using Rational tools
• Work closely with the business team for the development of test artifacts
• Work closely with the development team during defect diagnosis in order to assist in root cause analysis

Integration Test Architect

Confidential

Responsibilities:

• Develop test strategy and approach, test plans and scripts, test conditions, input test data and expected results for the Customer Master Data project using manual test processes.
• Provided technical design support, test estimates, and the business resource plan.

Sr. Test Analyst

Confidential

Responsibilities:

• Develop test plans and scripts (using Test Director), test conditions, input test data and expected results for the Siebel Max project using manual and automated (using QuickTest Professional) test processes.
• Perform load testing using LoadRunner.
• Develop, update, and maintain testing standards and procedures.
• Interact daily with off-shore (Bangalore, India) counter-parts to coordinate testing efforts.

Brio Developer/Site Lead

Confidential

Responsibilities:

• Design, build, test, and execute queries using Brio Explorer/Hyperion for the Revenue Pipeline team to obtain real-time revenue data from the Teradata Warehouse.
• Test applications using Mercury Test Director.