Detailed oriented, results focused professional with over 18 years experience in project and program management. Expertise lies in managing programs, people, projects, and implementing technology solutions into a client culture. Highly proficient managing large scale programs, managing multiple project managers and was responsible for establishing a Program Management Office.

HIGHLIGHTS OF QUALIFICATIONS

• Project Management Office
• Supply Chain Logistics
• Budget Management
• Web Publishing & Content Mgt
• SDLC Project Management
• Profit/Loss Responsibility
• Change Management
• Customer Relationship Mgt
• Performance Metrics
• Telecommunications Instructor
• Contract Negotiations
• Strategic Planning

SELECTED PROFESSIONAL ACCOMPLISHMENTS

A dynamic, detail oriented, results-oriented, highly experienced program manager. Managed and motivated a team of 35 resources through a 4 year program implementing a Supply Chain Logistics system. Designed, developed and implemented all phases of a complex Supply Chain Logistics solution. Result: Delivered and managed $125M in corporate revenues.

Technical experience with a proven track record. 18 years of technical experience in project and program management. Analyzed, redesigned, tested and prototyped new system methods for replacement of current operations based on manual spreadsheets. Focus on training and user acceptance to reduced user adaptation timelines. Result: System delivery two months early.

Excellent organizational skills, focus and attention to detail. Initiated and implemented a Program Management Office (PMO)at a complex Utility Customer. Once the PMO office was operational, I lead the implementation of the next two strategic projects within the organization. Result: Set the standard for the PMO Office a for three affiliated companies.

Budget Administration, Contract Negotiations and Staff Management expertise. Controlled all budgets, approved invoicing and was director for all program inquiries. Developed and delivered all contract documents: Proposals, SOW’s and Task orders. Reviewed and authorized all financial documents and managed payment processing. Result: Concise and accurate financial reporting to executive management.

Strategic management, planning and leadership skills. Open thinker that provides “outside the box” solutions. Lead a conversion initiative for migration a proprietary software product into an industry accepted MS Office product suite. Overcame significant conversion issues and reduced user acceptance challenges. Result: system delivery two months early.

EDUCATION: Associate Degree Data Processing

PROFESSIONAL EXPERIENCE

Confidential, Norcross, GA 2005 2009
Program Manager

Managed and lead the company’s largest client, over a 4 year span to implement a Supply Chain Logistics System for a government agency. Successfully lead a team of 35 technical resources to implement an automated Total Asset Visibility System.

• Managed a team to implement a supply chain logistics solution which resulted in $125M revenue.
• Implemented a Total Asset Visibility solution with integrated GPS technology.
• Implemented a Warehouse Management system at strategic distribution centers.
• Performed and completed all Certification and Accreditation (C& A) requirements.
• Replaced a manual based inventory system with a supply chain warehouse solution.
• Delivered training over 300 end users geographically dispersed across the US.
• Managed a highly trained team of 100 operations staff, prepped for immediate deployments.
• Managed a newly formed Customer Help Desk operation.

Confidential, Atlanta, GA 1998 2004
Sr. Project Manager

Spearheaded the delivery and management of a Utility customer engagement in which I extended the four month business opportunity, into a 4 and a half year client.

• Initiated the creation and implementation of a Program Management Office (PMO).
• Project Manager for the Disaster Recovery project at a utility client, which consisted of a Business Impact Analysis and Business Continuity and Disaster Recovery Plans.
• Transitioned a failing, externally managed project into successful program, in 4 months.
• Project Manager for the implementation of a Customer Information System (CIS) for a South Florida utility, inclusive of Customer Billing, Work Orders, Meter Reading solutions.

Confidential, Xerox Professional Document Services (XPDS), McLean, VA 1993 1998
Project Manager

Delivered all consulting services associated with product sales of $5M revenue sales quota per year.

• Project Manager responsible for the design, integration and implementation of an Electronic Document Management system at NASA Center for Aerospace Information.
• Project Manager responsible for an imaging and workflow application for a major U.S. airline, through Wang Laboratories first multi-vendor alliance with IBM Corporation.
• Experience with Documentum.

Confidential, Atlanta, GA 1982 1993
Major Business Opportunity Manager

Managed all of Wang’s Imaging and Workflow key accounts for the 16 state southern region.

• Headquarters liaison for all Imaging and workflow product announcements.
• Demonstrated benefits of new technologies and how to increase operational and process improvements.