SUMMARY:

10 years of experience in Project Management, Software Quality Assurance, Client Relationship Management, Process Improvement in Federal as well as Commercial sector. Recognized for the ability to establish, target, and meet all facets of the project management/project lifecycle to achieve critical goals. I have strong interpersonal and communications skills with the ability to diplomatically facilitate discussions and negotiations with stakeholders and customers. I am a strong leader with a proven track record of building customer trust and motivate multi - cultural teams to meet tight deadlines.

AREAS OF EXPERTISE:

• Client Task Order(s) management for the entire SDLC cycle
• Proposal writing - Business and Technical
• Vendor Management
• Contracts
• Budgeting and resource allocation / utilization
• Project scheduling and time management
• Project scope, plan and risk management
• SharePoint, MS Project, Deltek Open Plan
• Planning and management of cross-functional teams (on/off shore)
• Strong communication and presentation skills
• Project tracking techniques and change control mgmt.
• Test planning and execution
• Client Relationship Management
• Implementation planning, execution, and deployment
• Water Fall, Agile/Scrum Methodologies
• Process Improvement

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Sr. Project Manager

Responsibilities:

• Attention to detail, big picture thinking, strict adherence to deadlines and strong coordination with other departments, Executive Management and the target organization.
• Managed more than 60+ Task Orders end-to-end Software Development (SDLC) projects for Department of Education.
• Writing Business as well as Technical proposals for most of the Task Orders that I managed.
• Working with Contracts team to ensure our company is well protected while dealing with the Client and the Vendors.
• Responsible for Vendor Management for COTS Product Changes, Software Development, 508 Compliance.
• Using Sharepoint for Project Status Reporting, Issues, Risks, Escalations.
• Managed more than 40+ Maintenance Projects (Compliance to Federal Regulation Releases, Recurring Maintenance work, Year-end projects (1098/1099), Data Migration projects.
• Managed Disaster Recovery Exercise for our systems working with Sunguard and documenting Lessons Learned.
• Meeting with the end client on a weekly basis to provide status on each of the projects.
• Maintaining External Project Reporting for the End Client of the Weekly Defect Reports / Triage Reports.
• Running a Bi-Weekly Defect Triage Meeting coordinating with Production Operations based in Germantown, MD, Business Operations team based in Utica, New York and Fulfillment Center based in Greenville TX.
• Used best practices of PMBOK and ITIL while managing projects, building project schedule, RBS, WBS, planning, monitoring and controlling and implementing projects
• Liaise with project stakeholders on an ongoing basis. Estimate the resources and participants needed to achieve project goals.
• Proactively manage changes in project scope, identify potential crisis, and devise contingency plans.
• Making Estimates (Time Analysis) for the effort levels, resources and time management for the projects.
• Identifying priorities in consultation with the client and changing the schedule.
• Reviewing and adopting suitable technologies and best practices in the project.
• Java, Oracle 10g technology being used for the Direct Loan Student Borrower website where we have a portfolio of 12 million student borrowers.
• Titanium GUI and Java Web for Debt Management Collection System
• Exstream / Group1 technology used for the Fulfillment Centers for the generation of notices for borrower(s).
• Siebel technology used by Confidential for borrowers over phone.
• Alpha technology being used for backend processing and / or by Confidential to support borrowers over phone.
• Datamart reporting tools used for reporting purposes for Federal Student Aid / Schools.

Confidential, Mclean, VA

Project Manager

Responsibilities:

• Hands-On Project Manager responsible for providing expertise in all areas of the Project Life Cycle, including but not limited to: project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques.
• Managing Projects from Requirements to Implementation following the full SDLC life cycle.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Develop full-scale project plans and associated communications documents.
• Ensure all deliverables are met as per schedule while striking a balance between various project constraints, such as resources, budget, time, scope, quality, requirements.
• Successfully managed complex projects involving various systems and multiple interfaces.
• Handling Multiple Projects simultaneously while tracking and mitigating the risks.
• Reviewing and adopting suitable technologies and best practices in the project.

Confidentia, Arlington, VA

Project Coordinator / Sr. Analyst

Environment: Rational Team Suite, Rational Clear Case, Rational ClearQuest, HTML, ASP, XML, IIS, Weblogic, MS EXCEL

Responsibilities:

• Coordinating with Development Team, Analysts team to ensure the project team is on the same page.
• Running a bi-weekly meeting with the developers, testers to track progress of defects, rework of tickets.
• Making estimates for the effort levels, resources and time management for the whole testing process.
• Tracked code migration requests using Rational ClearQuest
• Implemented whole life cycle of QA Methodologies starting from Planning, Capturing, Creating, Executing, Reporting and Tracking the defects using Rational Team Test (Rational Test Manager, Robot, ClearQuest).
• Involved in the Requirements gathering phase and creating a detailed Test Plan.
• Involved in writing Test Plans, Test cases and designed various test phases to support functional testing and performance testing.
• Performed GUI Testing of the application using Rational Robot. Scripts were mainly used to test the application for regression and functional testing.
• Performed End-to-End Testing, Performance testing, Positive testing, negative testing.
• Used Rational Clear Case for versioning of Test Plans, Test cases.
• Used Rational Site Check for Web link Testing.
• Identified software defects, reported and tracked them using Rational ClearQuest.
• Performed Load Testing by using Rational Performance Tool.
• Generated reports of Load Testing using Rational Performance Testing tool for monitoring the application performance.

Confidential, Northbrook IL

Sr. QA Consultant

Environment: Windows 2000, UNIX, Oracle, WinRunner, LoadRunner, Test Director

Responsibilities:

• Developed detailed Test Plan and test cases for testing the application after analyzing system specification document.
• Performed Backend Testing by writing SQL queries.
• Conducted Data Driven Testing by extracting data from MS-Excel sheets using Rational Robot.
• Wrote UNIX shell scripts to extract data from the database.
• Assisted in design of software architecture.
• Logged Defects using Rational ClearQuest.
• Documented bugs with evidence and reported them with detailed information using Rational Clear Quest.
• Identified software defects, reported and tracked them using Rational ClearQuest.

Confidential, Wichita KS

Web Developer (Graduate Research Assistant)

Environment: Visual Basic, MS Access, IIS Server

Responsibilities:

• Requirement gathering and talking to stakeholders to understand the scope of the work.
• Development of Project using Visual Basic and MS Access as backend database.
• Providing training and support to the end users/students on the application (60+ students)
• Maintaining the website for 2+ years which included periodic changes and updates based on changing requirements.
• Providing management reports at end of each quarter based on statistics gathered from querying the database