SUMMARY:

• Actively seeking a position as a Project Manager with an organization in need of a highly motivated professional to provide project management, coordination and supervision, quality service, communications, customer service and problem solving initiatives that will benefit from initiative, analytical and organizational skills, hard work ethics, and multi - tasking abilities.
• Focused and results-oriented professional with demonstrated success project management and monitoring, cost control, and scheduling of operational tasks that enable project completion on time and under budget while consistently deliver quality and excellence in workmanship.
• Knowledgeable in computer operations and applications including Microsoft Word, Microsoft Project, Plan View, Visio, Excel, Access, Share Point, Project Server, Clarity, PowerPoint, and Internet Applications.

AREAS OF EXPERTISE:

• Strategic Planning and Analysis Program/Planning Development
• Portfolio Management Change Management
• Medical Terminology Project Plans and Project Life Cycle
• Multi - Phase Testing Globalization and Supply Chain Management
• Clinical Supplies/Trials Customer-Oriented Philosophy

CORE COMPETENCIES:

• Organizational Skills; proven track record of efficient time management techniques including planning, scheduling, delegating, and organizing. Created and implemented improved workflow phases and trade process that expedited and enhanced services, eliminated redundancy, and reduced time to high quality completion.
• Excellent Analysis skills; adept in strategic planning; situational analysis; competitive and industry analysis, equipment capability studies.
• Communications; motivate team members to achieve goals, resolve interpersonal conflicts, create positive learning environment. Proven effective written and oral communications including ability to address large groups.
• Problem solver; respond rapidly and appropriately to changing circumstances. Evaluate problems, make astute decisions to effect positive change, and refocus on new priorities.

CAREER OVERVIEW:

Confidential

Sr. Project Manager

Responsibilities:

• Responsible for the project management throughout the entire project lifecycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, Portfolio Management, Resource Forecasts, Budget Management, project plans, manage tasks in Plan View, post implementation review and project close out / handover.
• Hold regular status meetings on progress with the Business and project team.
• Furnish weekly dashboard status reports to Stakeholders, and Sr. Leadership on project progress, and proposed mitigation plans on risks and issues.
• Successfully manage project resources to ensure that all milestones are achieved within the agreed timeframes.
• Assisted in developing a Capacity Planning process for the Resource Managers as part of a Culture Change Initiative.
• Successfully created and implemented the Portfolio Management Change Management process to better manage the projects in our portfolio to deliver on our commitments to the Business.
• Successfully delivered several state regulatory payer data compliance projects at the same time on time and $100,000 under budget while creating a repeatable process for delivering the projects.
• Successfully delivered multiple stop loss, system upgrade and migrations IT projects with aggressive project timelines.

Confidential, Downers Grove, IL

Project Manager

Responsibilities:

• Successfully managed multiple eCommerce Provider, Member, and Workers Comp IT projects while championing PMO governance processes to ensure compliance to the SDLC standards.
• Created project scope, charters, and project plans to align goals and expectations of the executive sponsors and stakeholders.
• Successfully led cross-functional teams through the entire SDLC phases with 6+ resources and $1 Million in project budget.
• Facilitated regular status meetings, Code Review Meetings, QA Defect Meetings and Steering Committee meetings; distributed meeting minutes.
• Ensured deliverables were complete, accurate, on time, and in compliance with the PMP and SOX standards.
• Successfully delivered the Direct Provider TIN Search project $14,000 under budget.

Confidential, Chicago, IL

Project Manager

Responsibilities:

• Project Manager for the Medical Management Disease Management/Wellness Programs Implementation team for the Boeing account.
• Performed task management, resource management, risk and issue management, and coordinate meetings internally and externally.
• Created and executed project work plans and revised as appropriate to meet changing needs and requirements. In addition to reviewing deliverables prepared by the project team before presenting to the client to ensure project documents are complete, current, and stored appropriately.
• Developed the Ongoing 4-year Boeing Contract Work Plan with tasks to adhere to Boeing’s Performance Guarantees.

Confidential, Deerfield, IL

Clinical Supplies Operations Specialist

Responsibilities:

• Oversaw the coordination of the packaging, labeling, and distribution of Clinical Trial Material with contract vendors, including serving as point of contact and resolution for all packaging issues for Clinical Trial Studies. In addition to, reviewing vendor packaging batch records, Label Proofs, and Distribution Instructions.
• Performed final reconciliation of Confidential, including communication with global depot representatives, project metrics and coordinate destruction activities.
• Developed and maintained annual study budgets and study forecasts.
• Recognized for outstanding contribution to the Bi-Annual Inventory Report to Confidential Finance.

Confidential, IL

Project Manager

Responsibilities:

• Responsible for Quoting, Planning, Scheduling, Cost Estimating and Executing clinical research packaging specifications emphasizing timely packaging, labeling and distribution of clinical trial supplies for multiple clients
• Collaborates efforts in utilizing multiple internal procedures such as loading clients randomization codes, creating inventory part numbers, working with our label department to provide label proofs, verifying the accuracy of Lot numbers, Protocols, expiration dates, storage conditions in the Production Orders with quality assurance, creating Master Service Agreements with the Legal group, interfacing with clients Confidential and International Depot vendors for new project set-ups, to ensure that the key issues of cost, time, quality and client satisfaction is achieved
• Inherited many projects with very short and extremely critical timelines, and was always able to complete on time and meet or exceed customer’s expectations

Confidential, Elk Grove Village, IL

Project Specialist

Responsibilities:

• Served as a Benefits Project Manager for multiple complex implementation or ongoing benefit administration enrollment systems
• Utilized communication abilities, technical and organizational skills, and product expertise to analyze benefit plans, develop project plans, write text/scripts and prepare documentation
• Coordinated with multiple Confidential partners providing a variety of products to the clients in order to provide seamless service delivery that meets both the needs of the client and each impacted service provider
• Used internally established methodology, tools, test plans, templates and applications for all web and/or IVR projects in order to meet the requirements of SAS-70 and Sarbanes-Oxley
• Communicated with the client in developing, clarifying and managing service expectations; identified system changes that require scope changes/additional cost to the client, and prepares Change Control requests
• Communicated with internal service delivery and information technology staff to develop systems parameters to meet client deliverables
• Performed troubleshooting for client/participant issues as related to web and/or IVR functionality; utilized Confidential and other electronic analysis tools in order to effectively collect information and convey to internal business partners and client contacts in an effort to resolves issues