SUMMARY:

• Knowledge of PMBOK Methodology; Earned Value Management (EVM), Project Timeline, Resource Allocation, Risk Mitigation, Schedule, Program Budget, Project Management Office (PMO), Portfolio Management, Scope Management, Time Management, Cost Management and Quality Management.
• IT Network Infrastructure; C4ISR, IT Service Management (ITSM), Systems Development Life Cycle (SDLC) Agile/SCRUM), Systems Engineering Lifecycle (SELC), Big Data Analytics/Cloud, Cyber / Intrusion Detection, Information Assurance (IA), SharePoint, Total Quality Management, (TQM), Infrastructure Design, Business Analysis, Change Management, Operational Streamlining and Multi - Site Operations.

TECHNICAL SKILLS:

Software: Microsoft Office 2013, Microsoft Project 2013, Visio, Active Directory, SMS, Proxy and Exchange Servers; Adobe Products; Remedy; Siebel; WhatsUp Gold; NetCool; Microsoft SharePoint/2010; Microsoft Operations Manager (MOM); Systems Center Operations Manager (SCOM); MS Windows (server 2010), Tripwire Analytic Capability ( Confidential ), Windows 10, Red Hat Linux.

Hardware: Cryptographic General Dynamics FASTLANE (KG-75) TACLANE (KG-175), KIV-7 (KG-84); Motorola Network Encryption Systems

Protocols: ARP, BGP, DHCP, DNS, FTP, IPSec, IPv6, OSPF, SMTP, STP, TCP/IP, HTTP, DNS, SNMP

Network: LANs, WANs, SANs

Infrastructure: Enterprise Network Infrastructure (Microsoft and Cisco)

PROFESSIONAL EXPERIENCE:

Confidential, Fort Belvoir, VA

IT Project Manager

Responsibilities:

• Provided expert knowledge to Confidential Confidential Enterprise Information Systems ( Confidential program operations, program execution, and program budgeting to provide expert knowledge to assist the Program Office in the development of standard documentation which may include, but not limited to: Program Management Plans, Executive-level white papers, and briefings of covering ongoing operations, new work efforts, and status of program risks for mitigation.
• Coordinate the cross-functional integration with Business Management and Integration, Strategy and Logistics and with Product Manager Office, manage inter-dependencies in project plan reflect the nature and sequence of tasks on project.
• Provided monitoring and oversight to master project plan to include completion of tasks against master project plan. Ensured inter-dependencies in project plan reflect the nature and sequence of tasks on the project which coordinated efforts of internal consulting resources assigned to the teams. Managed projects utilizing Microsoft Project 2010 to a successful state.
• Directed and developed administrative policies, procedures and standards which include the concepts of operations planning to achieve the desired functionalities.
• Responsible for the Product Manager Office Acquisition Directorate programs and projects with financial management, including program/project budgets, change management, Estimates-To-Complete (ETC), Estimates-At-Completion (EAC), and Cost Variances.
• Guided the Product Manager/Deputy Product Manager on project risks resulting from resource shortages, inappropriate skill sets (internal and consulting) that may impair system quality or project schedule.

Confidential, Bethesda, MD

Program Manager

Responsibilities:

• Manage a staff of 23-30 employees to provide Audio Visual (AV) / Video Teleconferencing ( Confidential ) support services for the Enterprise Information Technology Services Directorates ( Confidential ), Washington Headquarters Services ( Confidential ).
• Process AV/ Confidential support requests and ensure performance is measured, tracked and reported to verify AV/ Confidential content delivery methods and channels are maintained in reliable and functional condition, and provide alternative avenues of content delivery in the face of unforeseen events (i.e. equipment failure).Report status of AV/ Confidential projects in daily Operations stand-up meetings and bi-weekly Operations projects meetings.
• Effectively collaborate and work as an integrated teams (Front Office, Back Office, Solutions Engineering, Telecommunications, etc.).
• This includes ensuring that processes are effectively aligned for effective operations, communications channels established and open, and full participation in joint projects and activities. Manage, perform, and complete Government approved AV/ Confidential projects throughout the full life-cycle.

Confidential, Springfield, VA

Program Operations Analyst

Responsibilities:

• Provided support for the Project Office, Enterprise Email (PO, EE) by identifying project requirements in the form of interviewing the customers; analyzing operations; determining project scope; documenting results.
• Developed solutions to problems by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternatives solutions; preparing system specifications and writing programs.
• The use of Microsoft Project 2010 as resource to assign tasks in assigning work estimate.
• Created the Project Office Enterprise Email (PO, EE) Customer Outreach Program to provide Army Defense Email Enterprise (DEE) Managers, Stakeholders and End Users a consolidated forum to exchange information.
• Lead for the weekly teleconferences for migration of Soto Cano/Army South to the Confidential Enterprise Email.
• Lead for the Bi-weekly Internal Project Review (IPRs) with Army Stakeholders for the Raven Rock Mountain Complex (RRMC) Autonomous Operations Requirements.

Confidential, Reston, VA

IT Project Manager

Responsibilities:

• Provided project management support for The Defense Intelligence Agency ( Confidential ), Directorate for Information Management (DS).
• Supported the Tripwire Analytic Capability ( Confidential ) and the Multimedia Message Manager Program fully funded at $20 million dollars providing Project Manager (PM) support for the project planning, scheduling, reporting and task oversight.
• Oversaw the solution design, resource provisioning, system verification and delivery.
• Responsible for every aspect of project operations to including cost control, budget planning, personnel management, subcontract management, customer satisfaction assessment, contract understanding, execution and compliance, scope management, reporting, performance management, management/customer briefings, staffing, candidate selection and on boarding, security processing, quality control, invoice management, business intelligence and correspondence.
• Set up baseline Work Break Structure (WBS) schedule, project hours and expenses for authorized tasks, capturing labor hours and expenses expended, and generate resource reports.
• Lead the move of the Bethesda, MD location to Reston, VA during high op-tempo with no loss of operations time.
• Maintained all direct and indirect costs, invoice status, receivables, payables, pool allocations Task Order actuals including time and expenses for a 16 personnel team.

Confidential, Arlington, VA

Technical Project Manager

Responsibilities:

• Serves as liaison between the Program Management and Systems Engineering team for the Office of Secretary of Defense ( Confidential ), in the Enterprise IT Services Directorate ( Confidential ). Provides operations representation at Confidential ’s and IPT’s. Provides feedback on all program documentation and updates to engineering tasks on the project schedule. Evaluates and provider recommendations on technology decisions.
• Managed $20 million mitigations to Windows 7 64-bit Operating System (OS) deployment to end users.
• Enabling over 1000 end users to receive VMware virtualized desktops and laptops throughout ( Confidential ).
• Developed viable an approved Virtual networks employing VLAN’s for IT infrastructure solutions which met customer requirements and Confidential objectives and assisting the Project Manager with schedule development.

Confidential, Washington, DC

Technical Project Manager

Responsibilities:

• Provided Tier 1 and 2 information system solutions and technical support, problem for the Defense Intelligence Agency ( Confidential ) global enterprise IT infrastructure supporting 16,500 + employees.
• Technical manager for a 24 by 7 IT Service Operation & Technical Support staff while performing troubleshooting of hardware, software and connectivity issues for a mixed UNIX, Windows NT/2000/2003 server enterprise.
• Oversight of testing of software modifications in accordance with Configuration management procedures and security standards
• Designed all project data artifacts including - Project Charter, Project plan, Risk Management Plan, change management, application inputs and outputs.
• Technical leader and manager for an Agile development by implementing the Capability Maturity Model Integration (CMMI) Version 1.3 as the approved process.
• Summarized Reports with industry best practices and improvement techniques and initiatives that serve to maximize business value in ITIL, System Development Life Cycle (SDLC).