PROFESSIONAL SUMMARY:

• 13 years of experience in administering small - to-medium Windows-based network environments
• 3 years of experience as IT Manager with small staff across two locations
• Good foundation in LAN/WAN setup/configuration, diagnostics, maintenance and troubleshooting
• Strong knowledge of all Microsoft operating systems and other Server Family products
• Adept in articulating operational procedures and technical info to individuals at all proficiency levels
• Flexible, adaptable, quick to learn and apply practical new technology skills and ideas
• Skilled in storage & archive, disaster recovery, monitoring, enterprise class systems & infrastructure

TECHNICAL SKILLS:

Microsoft OS & Server products: Windows Server NT4 through 2012R2, Server Core, Small Business Server family

AD: Designing, managing, securing, isolating and troubleshooting Active Directory and its services

Infrastructure: DNS, DHCP, RRAS, IAS, WDS/RIS, SMTP, File&Print, WSUS, DFS, IPSec, PKI

Web servers: IIS 6-8, administering multiple web farms with .NET applications, AppFabric

High Availability: MS Failover Clusters, Windows NLB, SQL clusters, MPIO

DB Administration: MS SQL Server, managing SQL security, availability and stability

Firewalls: Palo Alto, Cisco ASA, Fortinet, Juniper ScreenOS, Sonicwall, Checkpoint, Watchguard

Remote Access Solutions: Microsoft TS farms, Citrix XenApp, PPTP, SSL VPNs

Managed network devices: Dell, Netgear, 3COM, HP Procurve, F5 BigIP Load balancers

Antivirus: Symantec, Malwarebytes, Trend Micro, ESET, McAfee SaaS

Data Protection: Symantec PGP Desktop, Bitlocker, Truecrypt, RSA DLP

Wireless technologies: Ubiquiti airFiber, UniFi, Aruba

VMware ESX/ESXi 3.0: 5.5, vSphere vCenter Server, Site Recovery Manager

Exchange Server farms running 2000: 2010, Lync Server 2010, Office 365 Sharepoint Services/Foundation, MOSS, Team Foundation Server 2010

Spam Filtering: Mimecast, MX Logic, Trend Micro ScanMail and Symantec Mail Security

Other: Blackberry Enterprise Server 4/5, ActiveSync, FreePBX, Inter-tel & Samsung phone systems

Backup/Imaging: Veeam, Acronis, Symantec Backup Exec, NetBackup, EMC Avamar, SmartDeploy

Storage: Dell/EqualLogic PS-Series SANs, 3PAR T-series Fiber SANs, Cybernetics iSCSI, NAS

Monitoring technologies: SNMP, Nagios, Splunk, SCOM, Level Platforms Basic PowerShell knowledge for Windows Server administration & automation

WORK EXPERIENCE:

Confidential, Aurora , CO

IT Manager

Responsibilities:

• Managed, maintained and improved all aspects of company’s technology infrastructure including hardware, software, telephony, video, security, networking, clients and machinery equipment
• Supervised and developed staff of 2+ employees and coordinated with upper management in efforts to drive toward improvement and excellence through technology across two physical locations
• Ensured the uptime and availability and maintained documentation on all systems, including DR
• Developed and implemented projects in support of broader objectives and managed IT budget

Confidential, Greenwood Village , CO

Systems Engineer

Responsibilities:

• Responsible for managing network infrastructure (production, dev and stage), that hosted Confidential ’s flagship products, ClearIQ, Clearquote and its supporting applications
• Administered IIS web farms, site-to-site VPN tunnels, VMware clusters and 50+ Windows servers
• Managed technical relationship with managed services, datacenter and co-location services vendors
• Deployed application code releases, helped Dev & QA teams troubleshoot after hours
• Coordinated with datacenter vendor, dev teams and clients to provide uninterrupted access
• Proactively monitored core backend services and applications 24/7 and handled prod/test escalations
• Wrote and implemented and executed DR/business continuity plans
• Ran a large datacenter migration project that included moving legacy servers, domains, phone systems, entire subnets, DNS, database, application and web farms into the corporate datacenter

Confidential, Denver, CO

IT Management Consultant

Responsibilities:

• Provided information technology solutions for the small-to-medium size business marketplace
• Managed and executed projects including OS rollouts, network, software and hardware upgrades
• Documented network architecture, business-critical software and processes for business networks
• Handled day-to-day technology needs and provided preventative maintenance for back-end systems
• Consulted with a multitude of clients including corporate, law, oil & gas, and healthcare industries
• Implemented new technologies to replace aging infrastructure to improve performance and reliability
• Managed document management and billing systems - Worldox, Interwoven and TABS
• 24/7 on-call responsibilities for all clients - remotely or on-site

Confidential, Aurora, CO

Network Administrator

Responsibilities:

• Provided technical support for client, server and network issues for different organizational divisions
• Maintained system security, backup and recovery, and auditing plans for Windows servers
• Performed installation and maintenance of network, security and remote access components
• Administered and maintained remote users using Citrix, Terminal Services and RES PowerFuse

Confidential, Denver, CO

Junior Administrator

Responsibilities:

• Managed LAN/WAN in 3+ branches with 400+ Windows users and provided desktop support
• Administered AD & Microsoft Exchange 2003 environment with 600 mailboxes, 4 sites and 5 servers