SUMMARY:

Successful solutions - oriented, Senior Project and IT technical Management Professional with 27+ years of experience with a proven track record and the ability to lead and participate through all lifecycles of technical projects utilizing multiple methodologies from their conception to final quality assurance testing, integration, implementation development and final delivery. Specializing in Data center and Application development. I am known for imaginative problem resolution and expertise in assisting to identify functional areas and articulate requirements to technology providers. My Strengths include team leadership, planning, managing client relationships, consulting, and presentation, quality assurance testing and final deliveries.

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Project Manager

Responsibilities:

• For the INFRSTR HOST department Provide Senior- Level Coordination, Project Tracking, Analysis and Lean Process / PMBOK Records, Documentation & Sustaining Confidential process as the Project Lead Architect designated PM between the (5) regions, PM’s, Architects and deployment Engineers for the development and move of all equipment plus major Applications to the USA (2), United Kingdom (2), Australia (2), Germany (1) and Denmark (1) Data Centers.
• For this project provide Senior PM level Agile Scrum documentation of architecture requirements, lead meetings for coordination of project team, equipment and license purchase, delivery and their deployment for all regions.
• Collaborate with product group/partner teams, system architects, engineers and various other Confidential vendor teams (security, backup OCM) to gather cross-functional and network conversion requirements and deploy the services into the existing Confidential data center environment.

Confidential

Senior IT Project Manager

• For the INFRSTR HOST department Provide Senior- Level Coordination, Project Tracking, Analysis and Lean Process / PMBOK Records, Documentation using the Application development & Sustaining (AD&S) Boeing process as the Coordinator between the Confidential PM’s and the five Boeing Department PM, SDM and DSI’s for the development and move of all major Applications from the Bellevue and ST Louis to the new Eastern Washington and Chatsworth Data Centers.
• For this project provide Agile Scrum Analysis, documentation of projects and Applications for deployment, migrations, upgrades, New/existing applications plus Lease expirations replacement
• Collaborate with product group/partner teams, systems engineers and various other Boeing vendor teams to gather cross-functional and network conversion requirements for Services into the new and existing Boeing Data center environment.

Confidential

Senior IT Project Manager

• For the Securities Provide Senior- Level Project Analysis, Documentation PMBOK and Coordination Management of Confidential & Network Access (DNA) Project to develop and deploy a Windows WEB base application using Juniper, Great Bay, Linux LDAP, Cisco AAA server based ability to automatically deny unauthorized devices on the Boeing Enterprise Network, automatically disconnecting or quarantine compromised devices.
• For the Boeing Storage and back-up Scrum Analysis/ provide Scrum Analysis, documentation of projects and Applications deployment and migrations, upgrades, New/existing applications and Lease expirations replacement
• Collaborate with product group/partner teams, systems engineers and various other Boeing vendor teams to gather cross-functional and network conversion requirements for Services into the new and existing Boeing Data center environment.
• Develop and deploy a Security Application / tool to allow factory location administrators to register network wired Tools so that they will be automatically assigned into a specific factory network when plugged into a Boeing network jack utilizing the System Development Life Cycle (SDLC) process.
• Develop and Document the Boeing Department new and existing deployment processes to include Old and New Procedures for use with the Boeing new My Services and HP My Services engagement tools.

Confidential

Senior IT Project Manager

• I have managed several Large and Small deployments plus documentation of Network projects most recently working as Project manager for the Boeing (GIE) DCM Integration, Management in support of the Distributed Systems Integration team in the process documentation for their detailed Assessment deliverables for Applications/hardware to be moved from closing data centers to new ones.
• Earlier as a Program/Project Tech for Confidential Live@edu supporting the Web testing department for new features or upgrades to the education webbing environment plus Process documentation verification for the MS VM department along with other projects through 2009-2010.
• During this time, I also worked on the modification and update of new and existing documents for up to 24 ex Confidential personnel to improve their hire ability (contact me for reference) as well as help in development of some Web sites (see my resume site). During this time, I took some continuing education courses (SQL scripting etc.).

Confidential, Washington

IT Project Manager

• Provided senior-level Scrum analysis/ coordination/ project management and training for the successful on- boarding, re-home, plus migrations of department servers and applications to Confidential GFS services and Data Center conversion locations.
• Collaborated with product group/partner teams, systems engineers and various other Confidential vendor teams to gather cross-functional and network conversion requirements for the successful, documentation, development and delivery of over 32 Confidential Department Services into the new Confidential Data center environment.
• For the successful delivery of these department services I Managed/ Analyzed and develop supportability requirements and coordinated with the MSN Operations resources for the proper network design, security compliance, platform design, capacity planning, performance analysis, monitoring strategies, break fix, to successfully complete multiple datacenter deployment and service support requirements. department services such as Amelga (initial purchase and install on MS environment), Trinidad, HS- HealthVault (Wildcat), Health Quest, Act, Vua, Release Service-MOPR, MS Connect and eBusiness.
• Designated as the MIH GFS services main department Project manager in support of the documentation, submittal and implementation of server monitoring through Confidential s Operation Center Incident Management (OCIM) and OSSG process for all departments managed.
• Developed and documented the MIH Support OCIM Procedure document for the successful on boarding allow for the monitoring and support of 32+ Department Services such as Amalga, FlexGo/Powerline, HS-HealthVault (wildcat), Application Compatibility Toolkit (ACT), Windows Vista Upgrade Advisor (VUA), Teredo, Customer Feedback Management (CFM), Sharepoint. Confidential .com, WMIS and selected Advantage systems.
• Instrumental in the development and delivery of the Siemens MIH vendor servers and application deployment reporting share point data base
• MSO/GFSChange support, Menu of services, multiple Confidential procedural documents plus delivery of required reports using such Confidential applications as Paladin, Ignition, Cobam, SharePoint and the Confidential suite.

Confidential, Washington

Project Manager, IT Manager, Business Systems Analyst

Responsibilities:

• Provided senior-level Scrum IT management, analysis/project management expertise and training for the bank local and offshore analyst s in the bank Scrum Agile environment.
• Supplied support for all software service station requests from initial scoping, chartering and funding, purchase, reporting, development, build, Quality Assurance testing and final implementation of new technology and incremental application releases to be deployment to HOA servers and bank workstations following the SDLC Process.
• Supported senior management expedited requirements plus (MS, SAS, SQL, Portal, Lotus notes, Java, Siebel, Oracle) servers in e-Commerce, UNIX, Windows, Citrix, Cloud networks. Group completed average of 3000+ standard requests and 22 projects per month. software harvest project, recovering 104,000 total pieces of unused software and licenses harvested from enterprise with only 146 individual issues reported a breakage percentage of 0.1% which resulted in net cost savings of over $36 million in license fees.
• Lead identification and conversion of 15,000+ Windows 2000 workstations to XP plus identification and transfer of all user’s software project. That I Completed on time and in budget resulting in net cost savings of over $8 million.
• Headed project to identify, design, develop build, perform quality assurance testing and deliver 82 different Citrix server applications in 1 1/2 months for contracted TCS (India) personnel. That I completed on time and in budget which resulted in net cost savings of over $48 million.
• Lead bank project to identify all bank software service station delivery processes and cut delivery time for improved service and customer satisfaction. Delivery time was cut to 24hrs for standard applications and 3 to 6 days with license purchase from 48 hrs for standard and seven days with license purchase.
• Designated as Lead department Project Manager / Business Analyst responsible for all workstation, servers, peripheral equipment support and network, modification software service station requests. Handled approximately 37 new and update requests per week.
• Designated as department analyst to perform Development/technical writing and quality assurance testing for all bank software and third party product evaluation and integration submitted by departments that required this function but did not have access to a developer or QA tester. I would handle six to eight requests per week saving an average of $1,200 in development / test per requested new or updated application.
• Controlled all 1,000 + bank network supplied (Marimba, SMS, delivery systems) applications such as Erwin, Oracle, Java etc. and their software licensing.
• Level I/II/III update/break fix Help Desk Support - Designated technician for all senior management (VP, SVP/CEO) expedited trouble support. Senior level software technician on call for bank software trouble tickets.
• Worked with the WAMU Network Administration and Security/Identity Management departments for development, certification, deployment and support of the bank security administrative network servers, hardware and applications in the bank Back Office & Disaster recover network and Cloud environment.
• Managed min of 6 projects per month where I would need to identify high level specifications and perform all requirements from contacting the vendor, purchasing of software/hardware, perform the pre-assessment and writing of documentation, modification of software and coordinate QA testing / final Delivery via the bank Marimba / Confidential delivery systems. This included the identification of department or data center required items or engagement and management of an internal or external vendor if required.
• Trained and managed all local and contracted department (offshore) personnel.

Confidential, Washington

QA Certification IT Manager (Hardware/Software), Lead Hardware/Software Developer/ Network Technician

• Head network/workstation technician for Visual Banker NT, OS/2 Lotus Notes, and HOA Windows IS development, testing and update support department.
• Designed, maintained developed, built, tested, certified and delivered image used wide conversion of OS/2 based Visual Banker workstation and servers to Win2000 Win XP, Work station and server platform used at all banks, loan centers, and finance offices. Built and maintained the 600 development/testing work stations plus designated testers/user’s machines in other building locations in Seattle.

IT Manager/Project Manager/Developer/Technical Writer/Quality Assurance Manager

• Contributed to development/technical writing, quality assurance testing and production of new, NT/WIN 2000/2003 servers plus associated workstations and applications along with general NT Server production support across three regions.
• Managed the bank Y2K Project Labs for all Windows, NT, Novel, Lotus Notes hardware and software QA testing.
• Designed and supported the conversion of newly purchased banks from Banyan Vines and Novel to OS-2 and Windows hardware and software.
• Designed and developed the NT/ Win 2000/2003 servers and associated workstations per project and service request specifications. Installed the first Win2000 server on the bank production network.
• Bank Wide level II NT production/ trouble shooting support technician requiring travel in extreme cases.
• Managed and monitored Lotus Notes and Arc Serve Tape back-ups for Production NT Servers in: Seattle, California, and Florida.
• Designed, developed, built and managed the NT development /test and certification lab.
• Monitored bank wide NT/Win2000 server performance, identified bottlenecks, recommended and implemented new solutions.
• Developed and documented the department s processes/NT server and associated workstations build procedures, network diagrams and wrote the level II support documentation for bank trouble support department.

Quality Assurance Manager

Confidential

• Designed, built, and managed the Washington Mutual Certification Laboratory.
• This department quality controlled all newly developed hardware, software, upgrades, or patches used in the UNIX and Novell network environments. Also, quality controlled all work station, servers (UNIX, NT or Novell) network, hardware, software, or any peripheral equipment connected to the network.
• Project and Quality Control Manager for Novel, UNIX, Windows 95 and Win NT Y2K project.
• Administered ten Novell and four NT servers for application, certification, and clean management end to end year 2000 project.
• Designed, developed, built, and managed IBM Quality Assurance Laboratory used to certify newly developed hardware, software, upgrades, or patches performed in OS/2, Novell Network environment.
• Quality controlled new file server, work stations, computers, hardware, or software associated and connected to the Confidential, OS/2 or Novell LAN Network

Confidential

Manager - Federal Technician

• Directly Managed controlled and administered computer network Confidential / Novel, Banyan Vines, computer switching, telecommunications, telephone and cryptographic, security departments for 143rd Combat Com and 111 Air Support Operations Squadrons.
• Managed over 15 technicians and their supervisors.
• Confidential for the USAF in Electronics, Telecommunication, Confidential / Network, Computer Switching (telephones)