Project Manager Resume
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SUMMARY:
- Multifaceted technical career with 10 - year track record of innovation and success
- Results-driven IT Project Manager with extensive experience in spearheading the management, design, development, implementation and support of enterprise and business systems.
- Recognized leader, applying high-impact technical solutions to major business objectives, with capabilities that transcend IT operation boundaries.
- Adept at working with management to prioritize activities and achieve defined project objectives; able to effectively translate operational/business requirements into technical solutions.
- Committed to helping organizations achieve benefit from their IT investment, through meticulous research, support and implementation of technologies.
CORE COMPETENCIES:
- Full Life Cycle Project Management
- Systems Launch / Implementation
- Client Relationship Management
- Business Analysis
- Process Improvement
- Strategic Planning
- Problem Resolution / Troubleshooting
- Technology Governance
- Lean Methodologies
- Requirements Gathering
- Stakeholder Management
- Technical Documentation
- Quality Assurance and Testing
- User Training and Support
PROFESSIONAL EXPERIENCE:
Confidential
Project Manager
Responsibilities:
- Coordinated effectively with cross-functional teams to facilitate and track design, testing, and deployment of new IT systems, with input throughout entire project lifecycle.
- Ensured attainment of strategic objectives by monitoring ongoing operations profit and loss. Liaised with project leadership to develop project documents, project objectives, scope, resource requirements, budget, metrics, key performance indicators and stakeholders management.
- Spearheaded initiation, planning, execution, monitoring/controlling and closing of new operation and mobile technology systems.
Confidential
Project Manager
Responsibilities:
- Led full lifecycle development of new paperless transcript system, with responsibility for attainment of all project deliverables.
- Managed and monitored risk to accommodate new issues, scope changes, new work estimates and resource availability issues, in addition to managing staffing and resources requirements.
- Monitored project progress by using real time e-commerce data to estimate cost savings.
- Approved decisions that eliminated 1,200 employees resulting in savings of $1.5M per quarter.
Confidential
Project Manager
Responsibilities:
- Drove improvements in efficiency, productivity and profitability by defining business, product and marketing strategies to improve development processes.
- Spearheaded cloud technology planning, market research, and stakeholder management.
- Supported enterprise Salesforce automation / customer relationship management application on IPad, with specific focus on digital and multichannel marketing capabilities.
- Worked with technical team to ensure delivery of quality product. Communicated and documented risk analysis process, risk mitigation strategy process, and issue logs for Six Sigma project.
- Developed e-commerce functionality and delivered fully functional Salesforce CRM application on time and under budget.
- Delivered Six Sigma System to integrated salesforce cloud that cut cost by 50%, increased revenue by 50% and increased customer loyalty.
Confidential
General Manager
Responsibilities:
- Oversaw all facets of daily store operations, with responsibility for meeting and exceeding all company performance targets.
- Coordinated with IT, marketing, operation, legal, and finance to ensure successful implementation of new mobile ordering system.
- Reduced employee turnover by 90% through effective training and coaching.
- Successfully managed and delivered marketing and human resource projects on time and on budget.
- Received Manager of the Year Award as result of exemplary performance.
Confidential
Petty Officer
Responsibilities:
- Led team of 30 engineers in mission critical projects.
- Developed and implemented new operations protocol to ensure the safety of 5,000 project personnel during Operation Iraqi Freedom.
- Worked effectively with multiple international military project members to increase project success.
