Project Manager/Stakeholder Liaison Resume Punta Gorda, FL - Hire IT People

TECHNICAL SKILLS:

Custom Development/Integrations | Basic Agile Methodologies understanding | Gathering Product Development Requirements | Comprehensive understanding of development procedures | Troubleshooting/Analyzing/Resolving complex technical issues | Project Scheduling | Superior Written and Oral Communication | Proficient in Markdown syntax | User Stories |
Atlassian (Confluence, HipChat, & JIRA) | Atom | GitHub | GitLab | Google Apps (Google Drive, Spreadsheets, Gmail, etc.) | Microsoft Office | s3 Browser | Slack | Snagit | SoapUI | UserEcho | WinSCP | Wireframing Software (Moqups)

SELECTED EXPERIENCE:

Confidential, Punta Gorda, FL

Project Manager/Stakeholder Liaison

Responsibilities:

Responsible for conducting requirements gathering with stakeholders and communicating stakeholder requirements to appropriate team members
Managed all phases of the development team’s sprint work by defining business requirements, creating mock ups, preparing and maintaining timelines for all initiatives, and sprint prioritization.
Maintain up - to-date requirements to ensure accuracy
Responsible for proactively communicating product status, issues, and risks to all relevant stakeholders
Responsible for system wide enterprise implementations and creating product documentation, training guides, and in-site blog posts
Proactively track progress and review tasks to make certain deadlines are on track and will be met.
Troubleshooting of all technical issues when the need arises, and escalating issues appropriately.
Conduct regular status meetings with development teams and all stakeholders
Responsible for handling newly acquired client’s onboarding process and establishing a close, business relationship with their staff
Provide software training and presentations for first-time users/clients
Able to effectively multi-task across several clients and multiple projects simultaneously
Responsible for handling and monitoring all imports of student ; FTP imports & API w/Alabama State Department of Education
Spearhead meetings with clients to define and document the deliverables of a newly requested product
Work closely with the Support Staff to ensure that any bugs are reported and assigned to development team
Project manager and designer of multiple web applications for the Alabama High School Athletic Association & National Federation of State High School Associations
Guide clients through system integrations and provide literature on new processes and procedures
Responsible for numerous software solution’s full SDLC
Present and demo new features to users/clients at State seminars and conferences
Project Managed first of its kind software solutions for High School Athletic Associations
Meets attendance and punctuality standards

Confidential, Punta Gorda, FL

Social Media Manager/Assistant Stakeholder Liaison

Responsibilities:

Implemented a social media strategy and mission statement which led to a 475% increase in Twitter followers since Nov.2013
Assisted State Association Liaison with tasks and began to build a relationship with clients
Responsible for all Alabama private school student and grade uploads
Handled all incoming support questions pertaining to student eligibility and grades
Attended State Championship events as a sports reporter (taking photos and reporting game updates to social media outlets)

Confidential, Punta Gorda, FL

Support Staff Technician

Responsibilities:

Provided user support through support tickets, email, and phone support
Provided initial software training and overview on 2.0 platform for existing, 1.0 users
Thoroughly beta tested 2.0 platform before initial launch/delivery
Troubleshooting software bugs and reporting issues to development team

We provide IT Staff Augmentation Services!

Project Manager/stakeholder Liaison Resume

Punta Gorda, FL

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship