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Program Manager Resume

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Woodcliff Lakes, NJ

SUMMARY:

  • People manager of developers, dbas, system engineers, architects, QA, release engineers, and operations engineers.
  • Certified Project Management Professional (PMP) and Agile Certified Practitioner (ACP) from Project Management Institute (PMI).
  • Software Development Lifecycle, utilizing Agile Methodology. Scrum Master.
  • Technical business analyst. Gathering business requirements and transferring into technical SOW, business case, project charter, resourcing requirements, and project scope ratification.
  • Programming: Java, Javascript, SQL, .Net
  • Applications development and programming and maintenance, Oracle and SQL database, JSON, REST services, Shell and Powershell
  • Systems and network engineering. Windows server maintenance and build, Apache and Tomcat Server, Cisco Routers, F5 Networks, VMWare, EMC SAN.
  • PM tools set up, administration, enhancement; Clarity PPM, SharePoint, Jira, Confluence, Google docs, Sharepoint, FTP, Smartsheet
  • PMO Strategy; Team chartering and resourcing, Programs and portfolio management, process and plan templating, ROI/ROE analysis and dashboarding, priorities negotiation and re - baselining, building knowledge base, managing service provider agreements and performing vendor reviews.

WORK EXPERIENCE:

Confidential

Program Manager, Woodcliff Lakes, NJ

Responsibilities:

  • Provided consulting services to executive management for cloud platform build out and application migration program. Delivered high level master project plan representing network infrastructure, development, support, architecture, single sign on, security, and system engineering.
  • Provided leadership for multiple deployments through SDLC dev, testing, and release using Visual Studio Team Services ( Confidential ) for 12+ applications and team of 15+.
  • Set up and coached Agile ceremonies; sprint standups, plannings, retros and exit reviews. Reported to executive management on Agile adoption wins, challenges, and progress to transition plan.
  • Worked with process automation teams to define Agile dashboards in Visual BI for; resource utilization, burn down, cost burnup, planned vs actual accomplishments, actual vs real accomplishments, issues reporting, and risk assessment.

Confidential

Director of Development, Shelton, CT

Responsibilities:

  • Responsible for all software development programs and cloud based infrastructure at a specialized pharmaceutical software development company.
  • Manager of team of 15+ onshore/offshore Java/SQL/Oracle developers, PMs, BAs, contractors and 3rd party service providers.
  • Defined IIS Jenkins Red Hat server implementations.
  • Put into place and mentored Agile based processes, Atlassian Jira and Confluence Agile tools.
  • Provisioned VMs in prod and preprod and set up analytics dashboards and performed capacity maintenance.
  • Integrated with board of directors ROE/ROI timeline requirements. Defined product and iteration roadmap with company officers. Human resourcing through recruiters.
  • Evaluated make vs buy options with 3rd party SaaS vendors.

Confidential

IT Project Manager, Pleasanton, CA

Responsibilities:

  • Responsible for Disaster Recovery Activation program and sub-projects.
  • Managed a core team of 7 matrixed PMs and 45 business SME teams.
  • Responsible for organizational and operational planning of $350M 5 year DR program. Built Informatica, Business Objects, and Cognos plans for operational resiliency.
  • Developed recovery plan surveys in Sustainable Planner for Kaiser’s full technology stack.
  • Organize program team around common project framework, scope and WBS, communication and risk mitigation strategy, stakeholder RACI. Acted as PM and technical SPOC for Tivoli Scheduler and Monitoring, Puppet and Chef for program team.

Confidential

Senior Project Manager, Beaverton, OR

Responsibilities:

  • Responsible for $10+ million multi-year disaster recovery datacenter build out and business continuity planning effort.
  • Hybrid waterfall and Agile project management with network/WAN, SAN and Oracle RAC database, VLAN, Private Cloud and Amazon Cloud, Puppet Master, and eCommerce team sub-project managers and third party managed service provider vendors.
  • Developed business continuity and failover plans with teams. Developed application affinity maps for logical move scenarios and corresponding business impacts and resource requirements.
  • Developed and reported on program business and technical metrics, milestones, and dashboard success criteria. Created and administered program and PMO artifact repositories in Sharepoint, Jira, Confluence, and AWS Cloud.

Confidential

Senior Project Manager, Beaverton, OR

Responsibilities:

  • Represented as lead technical expert for all email and Web personalization and localization projects. Developed SAAS-based Certona code recommendations and business strategies representing $520 Million/yr additional revenue to Confidential .
  • Defined A/B tests for maximum conversion, click-throughs, and revenue uplift by comparing with Rich Relevance, Baynote, and Monetate results.
  • Responsible for Agile project team planning, coordination, and cross team communication. Delivered personalization and product recommendation campaign SOWs for Confidential ’s US, European, Japan, and China online stores.
  • Optimized performance using site data analytics, tagging and business intelligence data from Omniture, Acxiom, Tealeaf, and Tealium.

Confidential

Senior Project Manager, Portland, OR

Responsibilities:

  • Delivered master project plan and acted as program relationship manager for large WAN network and automation infrastructure upgrade project at a Fortune 500 multi-national truck manufacturing company.
  • Led a team of network engineers, business stakeholders, IS security analysts, and system engineers.
  • Executive communication and reporting using EVM analysis, statistical and variance analysis, scope and change control management, resource planning and negotiating, stakeholder communication planning and risk management planning, quality assurance and PMO governance.

Confidential

President and CEO, Norwalk, CT

Responsibilities:

  • Executive responsibility for all aspects of P&L. Elected to committee representing 140 franchisees in substantial eCommerce implementation. Participated in selection of developer and hosting outsourcing firms.
  • Requirements definition and release planning. SQL Database administration, query design, programming, and application development. Microsoft, HP/Dell, Symantec patch installs, HW/OS upgrades. Network and IP telephony (VOIP) engineering and architecture. IT/IS security strategy and planning.
  • Analyzed business requirements and provided cost/schedule estimates. Translation of business requirements into clear and unambiguous team deliverables. Performed make vs buy analysis, vendor selection, RFP documentation, budgetary line item creation and tracking.
  • Enabled strategic partnerships within company across functional areas such as finance, operations and logistics, merchandising, IT, HR, legal, and executive administration to foster team objectives.
  • Communicated overall performance to key success indicators, maintained online sales report repository, maintained project dashboards, on a weekly basis.

Confidential, Hillsboro, OR

Senior Business Systems Analyst

Responsibilities:

  • SAP Netweaver Finance implementation. Represented a stakeholder base in requirements definition of SAP Netweaver and Business Intelligence (BI) deployment.
  • Led team of SAP Netweaver developers, QA, and systems engineers through SDLC. Worked with end-users to formulate data models and use cases.
  • Worked with SAP implementation team to define QA test plan and release planning.
  • Mentored Technical Program Managers, functional mangers, and development and engineering teams as Project Management Office (PMO) delegate.
  • Influenced and evangelized new ways of doing things, new technologies and processes, while maintaining operational and service levels of legacy systems.

Confidential, Hillsboro, OR

Senior Program Manager

Responsibilities:

  • Managed server build definition and implementation across all Confidential ’s hundreds of web (internet and intranet) based applications, in house and off shelf.
  • Led a cross functional team to define a uniform, repeatable horizontal application and system design.
  • Managed in waterfall and agile development environment with numerous projects all in different phases of SDLC.
  • Managed functional, performance, stress, and security testing and issues resolution in mission critical war room environment. Continuously performed cost versus benefit analysis of new technologies and estimating overall timeline/cost for an implementation.

Confidential, Hillsboro, OR

Senior Project Manager

Responsibilities:

  • Win2K Server OS global upgrade project, Y2K implementation, Data Center migration and buildout.
  • Numerous other business specific projects; (1) Confidential Business Link (IBL) proprietary HTML, Java, C++, *.ASP, Oracle and SQL web based portal for Confidential ’s order placement facility ($2B per mo), (2) Field Database Link (FDBL) web based content portal on Documentum, Oracle, (3) EDRB Secure sign on, (4) HRIS PeopleSoft, (5) EMC data warehouse deployment, (5) Personalization project on Broadvision, (6) CRM on Siebel Systems, (6) Active Directory rollout, Sharepoint Server rollout, Juniper, F5, Foundry Networks systems rollout, (7) Windows 2003 Server and SP2 rollout, and VMWare implementation, (8) Process and preproduction environment oversight, as it pertains to SDLC (a) Dev environment, (b) QA environment (c) stress test (d) release to production, (e) post-production and disaster recovery (in Chantilly, VA). 1-100+ matrixed reports cross border cross functional.

Confidential, Hillsboro, OR

Project Manager

Responsibilities:

  • Business Process Reengineering (BPR) project to define a framework that incorporates manufacturing materials in to a software design lifecycle (SDLC).
  • Delivered white paper recommendations were used in Manufacturing Division implementation of SAP R/3 iterative releases and eventual SAP ERP and BI deployments.
  • Managed project stakeholders as a certified Project Management Professional (PMP) utilizing all corporate knowledge bases, and systems like MS Project server, Visio, and Sharepoint.

Confidential, Hillsboro, OR

Lead Developer and Database Engineer

Responsibilities:

  • Application development for Manufacturing Materials Division Risk Management software.
  • Programmed in Javascript, HTML, Perl, CGI, and SQL 6.5 database. Led requirements gathering team meetings, cross functional team trainings, process evangelism, help and support.

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