SUMMARY:

• Over 16 plus years of professional experience in Program/Project Management, Architecting IT Solutions, IT Infrastructure and Service Delivery to Global Financial, Banking, Card Processing, Mortgage, Healthcare, Government, Financial service, Media, Telecommunication, Transportation, Manufacturing and other industries.
• Managed multiple multi - million dollar infrastructure Programs & projects during the transition period of acquisitions & mergers, Divestitures, Outsourcing, Data Center consolidations and streamlined operations for the post-transition period for several clients.
• Successfully designed and migrated entire company infrastructure to new data center saving clients tens of millions of dollars by combining platform migration, upgrade, and server consolidation projects into single project delivered in 9 months.
• Regularly interacted with C-level executives, Chief Architects, and Program Managers, and presented architectural designs, solutions, and project strategies, risks, issues, status, accomplishments and project financials.
• As Portfolio / Program / Project Manager and Architect, designed and successfully delivered data center migrations, platform migrations, multiple upgrades, and server consolidation, local and remote high availability in a single weekend of multi-terabyte databases with minimal business interruption.
• Responsible for delivering Projects running on infrastructure running over 40,000 databases, 30,0000 servers for over 2000 enterprise applications, and managing SLAs, SLOs with SAN, NAS, Networking, O/S teams in highly complex environments. Created and delivered Optimization in 40,000+ servers & databases in global environments.
• Developed ITIL based Standard operating procedures, service catalog for Global IT, IT Services costing model that is instrumental in creating transparency to business on IT spending, and gaining clients repeated business by reducing multi-million IT services cost. Created strategies for IT Service cost reduction, presented strategies to IT executive, initiated and executed strategic projects to reduce IT cost successfully.
• Hands on IT Infrastructure delivery experience, strong technical background, IT Service Management and IT Service Delivery experience for Confidential like PeopleSoft, Siebel, Arbor, Lawson, CableData etc.
• As Project Manager created delivery strategies, project plans, schedules, budgets, TCOs, staffed projects, identified risks, created contingency plans and QA plans, defined roles and responsibilities, and managed the successful delivery of largescale complex infrastructure. Excellent communication, presentation, leadership, people, management, and analytical skills.
• Managed multiple complex projects simultaneously, involving matrix delivery teams & consultant, driven projects through corporate governance, financial, architectural, change reviews boards, worked with vendors, coordinate procurement, logistics, infrastructure delivery, coordinated tasks with systems, network, security, and storage teams.
• Developed plans for infrastructure local failover, DR drills, and data center power shutdown and move projects. Developed minimal downtime strategies to minutes for Oracle upgrades/switchover/failover using Data Guard.
• Closely worked with Corporate Security Office, internal SOX auditors, in enforcing SOX, HIPPA and other corporate security policies. Identified security, DR risks and implemented mitigation solutions across IT departments for business continuity. Excellent IT Operational experience and worked closely with service desk managers to improve customer success.
• Excellent delivery experience in successfully executing projects involving infrastructure planning, architecting, server and DB sizing, design, installation, upgrades, multiple platform migrations from one O/S to another O/S, configuration, working with vendor for problem resolution, managed projects involving multi-terabytes size production databases with 25000+ users in 24X7 global environments running business critical applications migrations
• Deep technical knowledge in UNIX administration, data analysis, data modeling, system analysis, requirement gathering, system design, logical database design, physical database design, backup, recovery, high availability, disaster recovery planning, and implementation and testing.
• Interacted with Corporate Security Office, internal SOX auditors, enforcing SOX, HIPPA, and other corporate security policies. Identified security, DR risks and implemented mitigation solutions across IT departments for business continuity.
• Liaised with the application, business owners in defining SLA, and streamlined and negotiated Service Level Objects.
• Improved customer satisfaction by aligning with business users, improving IT services, reducing incidents, improving response times, resolving problems by root cause analysis, implementing problem resolving solutions, and providing metrics.

TECHNICAL SKILLS:

Confidential: PeopleSoft HRMS/ELM, Finance, PSTools 8.5 Oracle Financial 11i, BMC Remedy 7.1 BMC Portal, Siebel, DataStage

Tools: Clarity, Microsoft Project, Power Point, Word, Excel, VISIO, Access, NIKU

Databases: Oracle 12C/11gR2/10g/9i/8i/7.x SQLServer 2005/2000/7, Hadoop, MapReduce, Dbase IV,MSAccess

Case Tools: S Designer, ERStudio, Erwin Process and Data Modeler, Toad Data Modeler

Hardware: Exadata, Oracle Database Appliance , Cisco UCS , IBM 8230 Power7, RS/6000, P770, P570, P630/ HP9000 -V2250, K380, D390, H70, E55, E45 / SUN Ultra1,10,E420,E450,E4500/VAX 34XX Cluster/ DEC Alpha /Windows /Mac

Operating Systems: AIX 6.1/5.3, HP-UX, Sun Solaris ULTRIX, SCO, Oracle/RedHat Linux 5,6, Windows

Languages: Java, MS .Net, .Net Framework, C++, C, PL/SQL, HTML, XML, UML, Shell Scripting, Python

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ

Program/Project Manager

Responsibilities:

• As Program and Project manager managed several multi-million dollar programs in several portfolios.
• In the IT (Technology Business Management, TBM) operations successfully implemented organizational transformation, vendor management, created new business cases to optimize banks Run The Bank Cost ( RTB ) costs across IT Infrastructure space, with deep dive into database, Exadata, Vendor Consolidation to transform operations into target operating model that is optimized for cost, delivery, operational efficiency.
• Identified new cost saving initiatives, created new Change the Bank (CTB) initiatives for RTB savings and created new CTB programs, obtained funds, managed projects from ideation, initiation, planning, and design and through execution.
• Created project governance, PMO Office, navigated projects through Project Governance Framework.
• Interacted regularly with Global heads of IT in UNIX, Wintel, Database, Storage, Backup, and IT Monitoring & Controls to successfully deliver the projects.
• Managed several critical programs, projects, managed PMs, resources, procurement, vendor management, financial management, and negotiated with top-tier vendors for cost restructuring and reduction.
• Created IT Optimization budgets and managed several IT infrastructure consolidation projects, transition activities to HPE (IT Service provider) in Infrastructure Operations Optimization space and reported directly to Global head of Infrastructure Optimization.
• Developed cost models to create IT spend transparency.

Environment: Clarity, Microsoft Project, Ariba, Oracle Exadata platform, OEM 12C, Tivoli, Oracle 12C/ 11.2.x/10.x, Solaris 10, AIX, Redhat Linux 6.x/5.x, AIX, JIRA, EMC SAN, NAS, MS SQL Server, Sybase.

Confidential, Weehawken, NJ

SME - DBaaS Operations

Responsibilities:

• As SME in DBaaS Operations, managed Global Oracle Database Operations Frontline implementation and operational teams, to streamline global implementation, migration, and operations using global teams.
• Analyzed the environment, operations and created and successfully executed projects that involve identification and fixing issues in design, implementation, operations, configuration, and improving SLAs.

Environment: Oracle Exadata, Oracle Database Appliance, OID, OEM 12C, Netbackup, ComVault, BI Publisher 11.1.0.6,Oracle 12C/ 11.2.x/10.x, GoldenGate 11.x, 11.2, Solaris 10, Redhat Linux 6.x/5.x, JIRA, Puppet, Netcool, EMC SAN, NAS

Confidential, Wilmington, DE

Business Analyst/ PM

Responsibilities:

• Confidential is one of the global leaders in providing Debit, ATM card processing, merchant payment processing, and Point of Sale processing around the world.
• On a day-to-day basis, it processes around 30 Million transactions.
• As a Business Analyst gathered business requirements from SME, stakeholders, and technical specification.
• As a PM managed architecture and re-design of debit transactions settlement system from current file-based processing to Oracle database based settlement system that is flexible to allow new frequent settlement cycles in a short duration as needed by the client.

Environment: Oracle 11g, Erwin Data Modeler, Erwin Process Modeler, Toad Designer

Confidential, Fort Washington, PA

PM / Solutions Architect

Responsibilities:

• Saved multi-million dollars by delivering all applications to run in Confidential data center 3 months earlier than Transition Services Agreement ( Confidential ) deadline.
• Database infrastructure delivery is the lynchpin for this migration as all 100 applications relies on database infrastructure.
• As Solution Architect analyzed current infrastructure, and made up of 120 plus UNIX servers running on 10g and 11g Oracle databases running on different flavors of UNIX accessed by about100 applications.
• Planned, designed and successfully migrated 20 production databases sizes ranging from 500GB to 6 TB over a single weekend from the old data center to new data center with least down time.
• Architected processes to migrate from Sun Solaris and HP-UX to Linux platform, upgrade from 10gR2 to 11gR2, and converting from single instance to highly available clustered environment.
• Delivered companywide infrastructure/applications/databases migration project to newly built data center in a record 9 months.
• Designed Responsible for multi-terabyte Data warehouse databases like Data Stage and many OLTP databases.
• Headed a team of 10 DBAs and managed all migration activities of database infrastructure that had also included Microsoft SQLServer 2005/2008 to SQLServer 2012.

Environment: CISCO UCS, RedHat Enterprise Linux 6.2, MS Windows XP, 2000/2003, Oracle11g, Data Guard, OEM Grid Control 12c, RMAN, RAC, NetApps, VMWare, ServiceNow, Microsoft Project, and Toad 12, OEM 12c, Tomcat, Apache, Java, .Net, IIS, Datastage, BusinessObjects, Puppet

Confidential, New York, NY

PM Database Infrastructure & Solutions Architect

Responsibilities:

• Managed several Confidential projects like Oracle Financials upgrade, PeopleSoft implementation, BMC Remedy implementation, Foglight etc implementations.
• Successfully managed data center migrations, Infrastructure consolidations, architected, designed, managed build, migration of databases from one platform to another platform like AIX to Linux, Windows to Linux.
• Managed DR drills, and implementation of multiple data center move of database infrastructure.
• Developed Projects plans and managed Remedy Service Desk Database installation, upgrade, CMDB, security remediation and numerous infrastructure and service delivery upgrades.
• Responsible for database infrastructure capacity planning, infrastructure upgrades, project schedules, estimates, issues, risks, contingency plans, QA, delivery of database infrastructure for Production, development, and QA environments.
• Architected databases services based on ITIL based Enterprise Service Management Remedy database infrastructure, and implemented best practices for successful delivery of IT services, manage SLA and service restoration, incident and management and worked closely with service desk, external vendors to improve IT services.
• Developed procedures streamlining operations through standard operating procedures, reducing incidents and implementing problem resolutions.
• Managed multiple projects involving installation and configured IBM AIX 5.3/6.1/Linux based Oracle 11gR2/10gR2 Real Application Cluster with multi-node RACs for Production/Development/QA load testing environments for PeopleSoft, Remedy, and OIM etc.
• As Database infrastructure architect Designed IT DB Infrastructure for E-commerce Oracle Financials and Oracle Identity management Oracle 11g environments for Production, Development, and QA. Configured OIM, OID for maximum availability architecture with automatic failover.
• Managed several SAN, network, Server and O/S Infrastructure for High availability, local and remote failover drills.
• Responsible for architecture, design, build, delivery and management of Web Logic environment

Environment: IBM AIX 6.1, 5.x, IBM-8233-E8B, Power 7, 9117-MMA, LPARs, P630, P570,P630 RS6000, GPFS 3.x, Enterprise Linux 6, RedHat Linux, MS Windows XP, 2000/2003, Oracle11g/ 10g, Data Guard, OEM Grid Control 11g/10g, RMAN, RAC, EMC Clarion/ESS Storage, Tivoli Data Protection for Oracle: version 5.5.1.0, VERITAS NetBackup for Oracle - Release 6.5, VMWare, BMC Remedy, Microsoft Project. Toad 10, Foglight6, Foglight5, BMC patrol, Esker(Merkur) Deliveryware 5 Document management. PSTools 8.5x, PeopleSoft HRMS 9.1, PSTools 8.51, Oracle Identity Management 11g, BMC Remedy Service Desk 7.1, Quest Stat 5.5, Oracle Fusion Middleware 11g, BPEL, Oracle Financials (11i) 11.1.10. Java

Confidential, New York, NY

Manager, Database & Information Management

Responsibilities:

• Managed multi-million dollar IT service management, infrastructure program/project delivery, capacity planning, created infrastructure delivery strategy, project schedules, budgets, estimates, costs, issues, risks, contingency plans, QA, defined roles & responsibilities, delivery of infrastructure for development, QA and production environments.
• Lead multiple projects in Integration Program into Confidential from acquisitions of Vestcom, and streamlined post-transition operations.
• Managed ITIL training, ITIL Service Management Assessment project, IT Cost model projects and implemented ITIL based best practices for successful delivery of IT services, managed SLA and negotiated OLA, service restoration, incident and management and worked closely with service desk, external vendors to improve customer service.
• Presented strategies on IT cost reduction and streamlining operations to executives and Sr. Management. Developed a cost model to provide transparency on IT spending and reduced IT Support costs by millions of dollars.
• Streamlined operations through standard operating procedures, reducing incidents and implementing problem resolution plans.
• Managed several DR drills, and implementation of site power down, multiple data center move of database infrastructure.
• Delivered Remedy Service Desk upgrade, CMDB, security remediation and numerous IT infrastructure and service delivery projects in record time.

Environment: IBM AIX 5.x, 4.3.3, P630, P570, P630 RS6000, HPOpenVMS, MS Windows NT, 2000, Oracle10g/ 9i/8i/ 8.x/7.x, Data Guard, OEM Grid Control, Erwin, RMAN, RAC, MS SQL Server 2005/2000/7.0/6.5 , EMC Storage, Tivoli Data Protection 5.x for Oracle, Citrix, BMC Remedy, Project Central, SharePoint, VMWare, LanDesk, Microsoft .Net, C#, Microsoft SharePoint