Senior Project Manager Resume

SUMMARY:

Confidential is a high energy results focused Senior IT Manager and Senior Project Manager who approaches IT from a lifecycle mindset to implement ITIL best practices for Service Management. He has expert level of understanding of complex IT interactions among process, people, multiple technologies and information. He has enhanced customer experience and business growth.

WORK EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

Project Managed Oracle EBS Upgrades and Customizations
Used Waterfall and Agile (Scrum) Methods
Project Managed Datacenter and Network Consolidations Including:
Physical to virtual (VM) conversion of application, database and infrastructure servers
Network migration of application and infrastructure VMs and VLANS transparent to users who continued to use their applications without user perceived degradation
Testing and rehearsals of the VM migration on non - production VLANS
Final VLAN cutover of Gateways requiring a short outage during off hours
Coordination of all required users, application, network and Datacenter staff during cutovers
End to end testing and acceptance by users
Java Updates
Managed Enterprise Architecture for Cloud Technologies
Managed, Oracle EBS upgrades, ETL Commissions Reconciliation, Business Intelligence, Security, and Single Sign-on for Walmart Tablet Projects
Established scope and stakeholder commitments
Delivered IT excellence to business customers
Monitored project performance and managed issues with risk mitigation
Assisted in the identification of service management gaps (ITIL) with workarounds
Increased the maturity of IT responsibility and IT management of Information Systems

Confidential

Senior Project Manager

Responsibilities:

Provided Project Management for the split of Information Systems for Confidential and Confidential
Planned, tracked, monitored, controlled, reported, validated and closed plans to split, purge, migrate, and decommission 180 comingled Confidential Information Systems
Developed project plans for the implementation of HP Orchestration and Configuration Management
Developed project plans for MS SharePoint designs and implementations on Project 2013.
Provided maturity assessment and improvement project plans for Incident Management and Change Management
Developed and delivered ITIL 2011 training class
Enhanced Service Now with ITIL 2011 updates

Confidential

Senior Management Consultant

Responsibilities:

Managed the roadmap to implement ITIL 2011 and coached the development of Change and Release Management.
Managed the Architecture of IT Operational Processes and managed ITSM staff.
Project managed the design team for a private Cloudburst solution.
Directed the Systems Management and Service Management proposal, prototype, and detailed design. Managed and implemented the detailed design solutions for Confidential and Confidential with Agile techniques. Managed a technical team of over 100 Confidential consultants.
Facilitated extensive RAD/JAR sessions for requirements
Directed the development of ITIL improvement. Coached and trained staff in Service Management.
Managed the development of all business processes and services for a new deregulated power company. Managed and directed a process team of 30 Confidential and Arthur Anderson consultants.
Confidential Internal: Managed the development of intellectual property Service Management Information Guides and Process Guides. Managed an international worldwide team of 10 Confidential consultants.
State of Michigan: Managed the Process Architecture for IT Asset Management and Project Managed the workflow automation of server provisioning.
Managed technical staff in the implementation of Asset Management
Managed the implementation of Configuration Management
Managed the Process Architecture for IT Transformation
Managed and coached the implementation of ITIL roles and responsibilities
Developed courseware for ITIL 2011 and Asset Management. Trained over 1,000 client students in ITIL, IT Service Management and Asset Management.
Consulted as an IT Asset Manager Consultant for Confidential and clients

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