SUMMARY:

• Program / Project / Delivery manager with total 23 years of experience in IT services and financial services industry
• 16 years of program / project /delivery management experience across multiple domains such as Banking & capital markets, Brokerage & investment banking, High tech, insurance & communication. Expertise in building PMO organization with best practices in the industry.
• 7 years of technology/ business & strategy consulting in various technologies & infrastructure.
• Significant experience in Program Management, Project Management, including Proposal creation, Estimation, Project planning and System analysis
• Spent over 5 years in delivering Risk & compliance solutions related to trade risk, Basel II, Basel III, op risk, information barriers, CCAR, Personal trade compliance & large shareholding reporting.
• Expertise in MIS reporting.
• Experience in Web based projects including ecommerce implementation, mobile computing & Client Server applications using conventional waterfall model, process oriented methodologies like CMMI, Agile,JIRA, SharePoint, AIM methodology for ORACLE EBS projects
• Experience in planning & executing multiple releases working with production deployment team.
• Extensive experience in Oracle ORACLE EBS suite including Hyperion planning, Budget & forecasting modules.
• Experience in master data management in retail banking.
• Experieince in Supply Chain management.
• Expertise in Datawarehousing solutions, ETL tools such like, Informatica, Datastage, BI tools like Cognos & business objects. Expertise in building data marts & BI solutions.
• Delivered large scale infrastructure projects.
• Extensive experience in managing infrastructure & operations projects.
• Apart from these major projects delivery, delivered infrastructure enhancement projects, such as, storage, system infrastructure transformations from physical to virtual environments (VMware, Cloud etc.)
• Delivered an infrastructure tracking solution to a major insurance company.
• Experience in e - commerce environment interfacing several applications.
• Planning mostly done using Microsoft Project Plan.
• Very good experience in PPM tools such as CA Clarity One PPM.
• Expertise in proper project budget estimations, financial planning & forecasting, resource management.
• Extensive experience in providing presentations & reports to senior management & all the stakeholders.
• Experience in pre-sale presentations, client relationships.
• Extensive experience in Retail banking, Private Baking solutions including Wealth Management for high worth clients.
• Extensive experience in Risk management & mitigation techniques.
• Exposure to Credit Risk.
• Expertise in building PMO from ground up using the industry best practices.
• Majority of projects executed are related to Financial services, enterprise ORACLE EBS transformation, business strategy & process re-engineering
• Experience in client interfacing and client relationship management & expectations
• Working closely with Business Development team on various RFQ, RFI’s. Major contribution is with providing technical solution, planning, cost and calculating profitability
• Experience in working on entire project life cycle. Planning, design & development, integration, deployment & post deployment
• Sound knowledge about the financial aspects of projects such as invoicing, accruals, project profitability
• IT audit & SOC controls experience.
• Strong knowledge of the Quality processes and procedure related to SEI-CMMI level 5 standards. Audited for various CMMI level audits
• Worked on volume channel distribution re-engineering

TECHNOLOGY SNAPSHOT:

Databases: ER-Diagram, Data modeling, Oracle 10g/9i/8i, SQL

Analytical Applications: Financial Reporting, Retail banking analytics, balanced score card, OFSA, BI

IT Architecture: Service Oriented Architecture (SOA), Application Integration architecture, RAC migrations & new builds

Testing Products: Mercury Interactive (Win Runner, Load Runner)

ORACLE EBS/Portal: Oracle Applications, PeopleSoft HRMS and financials, Web logic Portal

Software Project Methods: Waterfall Model, PIMBOK, AIM, Agile, CMMI Level 5

PPM tools: MS Project, CA Clarity One PPM.

Operating Systems: UNIX, Windows 2000/XP/NT

Others: MS Word, Excel PowerPoint, Visio, MS Project, C, C++, AWK, SHELL, Data integration& Migration, EMC & SAN solutions

PROFESSIONAL EXPERIENCE:

Confidential

Program /Project Management Consultant

Responsibilities:

• Responsible for managing multiple tracks in terms of program planning & scope, resource, budgeting & forecasting, Risk management, Issues management, RAID logs, change control management.
• Worked with business to come up with data sourcing strategy for data quality reporting.
• Worked closely with Confidential office business group to understand the business needs & obtain requirements.
• Led implementation various enhancements & tools related to data quality.
• Lead an initiative to build a new repository for all the Confidential ’s & business rules.
• Worked with large data warehouse & BI solutions to provide the data quality reports & datamarts.
• Involved in managing Infrastructure needed to house data quality platform.
• Lead & implemented homegrown solution to replace business objects focused on reporting.
• Report status on a weekly basis to management.
• Plan release cycles & implement multiple releases.
• Lead all the implementations using onsite offshore model.
• Bring in best program management practices.

Methodology: Waterfall /Agile

Confidential

Risk & Compliance PMO/ Program Manager Consultant

Responsibilities:

• Responsible for all the financial plans, budgeting, variance reporting, financial reconciliation resource bottom up planning, forecasting, change control, RAID logs, Risk management for all the programs
• Bring in best PMO practices & processes.
• Resource onboarding co-ordination.
• Master data management & MIS reporting.
• Data strategy to provide clean data from golden source for all the regulatory reporting.
• Streamlined all the senior management reports & dashboard reporting & made presentations on a regular basis.
• Done release planning & working with deployment team to facilitate multiple releases per regulatory compliance schedule. Provided release notes to Business & all the stakeholders.
• Participated in IT & program global audits both internal & external.

Tools: CA Clarity One PPM.

Methodology: Waterfall /Agile3

Confidential

Program manager

Responsibilities:

• Maintain program budget, internal processes changes, Risk management, issues management RIAD logs, change control & oversee different project tracks
• Work on integrating e-commerce solution to existing applications which would charge the clients based on the usage.
• Provide leadership & governance to project teams.
• Streamlined the offshore onsite communication & resource utilization
• Regular status reporting & presentations to stakeholders.
• Co-ordinate & collaborate with company's internal teams & external vendor teams.
• Making sure that, the portal build initiative meets business drivers.
• Maintain program budget & manage different project tracks.
• Provide oversight, governance & leadership to onsite & offshore project teams.
• Maintain RAID logs & summarize the action plans & risk mitigation plans to stakeholders in weekly status reporting.
• Worked with Citi’s management to build a plan to better utilize the resources of vendor & Citi teams.
• Streamlined the release process & provided leadership in implementing multiple releases.
• Streamlined the offshore onsite communication & resource utilization
• Streamlined the application managers requisition process & created a logging portal to log application deployment requests & deployment progress, environment build requests & progress, L1, L2 & L3 support statistics.
• Provide presentations to senior management regarding the progress on regular intervals.
• Create a process map to streamline delivery of services.
• Worked closely with Citi product engineering team strategize & provide support to implement automation tool for code deployments, which would increase efficiency.
• Worked extensively on utilizing SharePoint as the document repository & incident tracking.
• Built Data Governance structure.
• Participated in entire Audit process.
• Implemented SOC controls.

Confidential

Consultant

Responsibilities:

• Built a governance structure to manage the daily work streams of the company.
• Created strategies for business development.
• Junior consultant's training & placement assistance.
• Companywide software & hardware transformation initiative leadership & implementation.
• Created business strategies for budgeting & forecasting.

Confidential

Trade Risk Consultant Program Manager

Responsibilities:

• Administered end to end release management of compliance programs involving implementation of Basel II & Basel III Dodd Frank, including other trade risk regulatory implementations partnering with Credit, Market other risk teams. Also, responsible for release notes generation & distribution.
• Used SharePoint as the document repository & issue tacking.
• Provide release notes, presentations to senior management. Also, after the release provide analysis of release presentations to all the managers & stakeholders.
• Aligned group process improvements with enterprise PMO process merge/improvement initiative.
• Worked extensively on a data strategy solutions on Artic data warehouse using ETL tool Informatica to provide clean data from golden source for all Basel calculations. Also, provided datamarts & rollups for business use.
• Managed Program plans, resources, risk management, issues management, RAID logs & change control.
• Worked extensively with JIRA to track projects. Made sure all the projects / tasks in the specific release has been completed & status has been properly indicated in JIRA.
• Managed multiple outsourcing vendors.
• Delivered various MIS reports to the business.

Confidential

Infrastructure Strategy Consultant

Responsibilities:

• After Analyzing the existing solutions, came up with strategic roadmap solution to track & manage infrastructure resources by partnering with IBM & EMC service providers using SQL Server Database & SharePoint.
• Sought out by top management for superior analytical ability and initiative in providing support to existing resource management system.
• Worked closely with Confidential business owners to define & roadmap support structures to support Confidential 's dental insurance business.
• Played critical role in negotiations; developed infrastructure to exceed Confidential ’s requirements for infrastructure roadmap and improvements, technological concepts, and vendor relationships.
• Built a governance structure & introduced new processes to manage accountability, escalations regular reporting in data centers.

Confidential

Outsourcing Advisory Consultant

Responsibilities:

• Engaged in providing outsourcing advisory services to small and medium financial services companies. The services include:
• Strategic Services; Analyzed the client requirements, designed an efficient model using onsite & offshore resources.
• Tactical Services; provided services in creation of RFP/RFI, evaluated the vendor RFP/RFI response, managed Vendor evaluation process and complex contract negotiations.

Confidential

Business delivery/ Program Manager

Responsibilities:

• Maximized revenue growth by initiating and developing new opportunities with existing and new clients and by working closely with cross functional marketing teams. Participated in all aspects of Business development including RFP/RFI response, client presentations & contract negotiations.
• Lead a team to implement a solution to integrate mail order delivery systems & processes to a major healthcare insurance company mainstream business. Worked with Business & IT leaders from various departments such as accounting, treasury, IT architecture & other IT teams. The initiative was to integrate Account payables, Account receivables, Billing & prescription mail order delivery.
• Improved the delivery & release processes working with internal & external teams.
• Leveraged Confidential ’ reputation by building program teams using onsite/offshore model and by delivering Oracle financials & supply chain global solutions.
• Aligned with client’s PMO group to run & track multiple projects at the program level.
• Improved work efficiencies by managing program plans, risks, budgets and relationships with key stakeholders.
• Initiated & delivered Aetna’s mail order delivery initiative based on Oracle EBS; worked with multiple vendors &included right mix of onsite & offshore resources, bringing in significant revenue to Confidential & reduction of Confidential to Aetna.
• Streamlined business functions that served the customer better at Verizon by delivering PeopleSoft & oracle financials solution for Global integration aimed at cost reduction.
• Undertook major end to end logistics program at Hitachi Data Systems that transformed the way the volume channel business support systems using Oracle R12 native features and enhancements to support the global financial reporting and other interfaces.
• Undertook large enterprise transformation program which include business process management, IT strategy, data governance standards, Organizational change management & enterprise evaluation of Business risk & technology risk arising out of the transformation.

Confidential

Senior Delivery/ Program Manager

Responsibilities:

• Recognized and commended by the upper management for consistently realizing DELL’s business goals through efficient management of the Dell IT Global Financial Services and Dell financial services group and through development of strategic IT solution.
• Initiated and delivered multiple business application solutions using the right technology & resource strategy of external consultants and internal resources.
• Designed & implemented Sourcing processes to deal with external outsourcing vendors. Negotiated complex contracts which involved various pricing models& conditions. Managed vendors & their resources during implementations.
• Delivered global program of Dell’s financial reporting transformation using 70 resources across the globe with budget of $40 MM. The solution was implemented in Asia, Europe, USA & Latin America.
• Provided support to Dell’s business to improvise the end customer satisfaction by using proper technology.
• Built PMO for our group & aligned with enterprise PMO group & used PPM tools extensively to prioritize and build project execution schedules for given calendar year.
• Implemented SOX compliance standards.
• Managed and delivered business application solutions using the right technology in the areas of Procure to Pay, Oracle Quote to collect, Oracle cash management Hyperion Budgeting and Planning Oracle Leasing and Lending applications.

Confidential

Oracle Application Practice Head /Program Manager

Responsibilities:

• Led Oracle Apps Practices for a company better known for its core banking product Confidential and Credit risk analytical tool Revalues, which is now part of ORACLE family of companies.
• Working closely with sales team, participated in all aspects of Business development including RFP/RFI response, client presentations & contract negotiations.
• Provided consulting and other solution services in Banking and Capital Markets space.
• Started and managed the Oracle Application Practice with over 150 resources across the globe with group budget of $10MM.
• Delivered efficient solutions to Fortune 100 clients using Oracle financials (GL, AR, AP,), Oracle HR & Payroll. (Oracle EBS)
• Managed large global programs with cross functions teams delivering Data warehousing & BI solutions. Used ETL tools like Data stage & BI tool Cognos.
• Effectively utilized practice and program budgets and adhered to best practices to drive excellence.

Confidential

Development / Program Manager

Responsibilities:

• Initiated and identified the business solutions which would enhance the business opportunities in Retail Banking space, which included private banking, card services, Mortgage & lending services, Treasury Services & general banking.
• Used extensively Master data management & data strategy techniques to provide the right data for the portal.
• Supported Reduction of Confidential by introducing new processes to enhance the service delivery, remove redundancies & improve team & infrastructure efficiency.
• Helped enhance key business drivers by delivering and executing retail online banking portal solution to provide online banking services to chase customers, added products to help analyze the private banking customer needs & gain insight into financial and business performance at the branch level and various infrastructure projects.
• Increase business efficiency by working closely with LOB business leaders to deliver a homegrown solution to assess credit risk for mortgage customers.
• Lead a team to implement SOX compliance standards.
• Provided support having deep knowledge of UNIX & Shell scripting to implement infrastructure projects.
• Created RFI’s for outsourcing vendors and evaluated RFP response to choose proper outsourcing vendor. Negotiated proper pricing and set up the efficient outsourcing processes to manage the vendor & their resources to deliver cost efficient technology solutions to enhance business offerings.