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Program Manager Resume

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SUMMARY:

  • Highly driven results oriented Business Development individual with a background in Operations, IT Solutions and Program Management pursuing business opportunities within the Federal Government.
  • Aggressively identifying opportunities, developing focus, and building client relationships.
  • Ability to expand IT portfolio within multiple agencies through identifying IDIQ contracts and possessing domain knowledge of agency
  • Development and implementation of executive sales strategy to expand current IT Portfolio aligned with strategic objectives within multiple agencies.
  • Identified 300 opportunities ($1,500,000,000) for pipeline as per IT services and technical requirements based upon past performance and teaming for civilian and health agencies.
  • Strong subcontractor networking capabilities within various federal domains.
  • Built strong, positive, high - level relationships with key customers.
  • Ability to manage opportunity and select diverse group of teaming partners to provide customer IT solutions.
  • Manage customer confidence and build customer relationship expanding current business and create new business opportunities ranging from $.5M to $25B.
  • Research, identify and track relevant opportunities that align with present portfolio and agency’s strategy.
  • Understanding of federal contracts, operations and program management to include Shipley Capture.
  • Knowledge of federal standards and compliance.

CORE PROFESSIONAL COMPETENCIES INCLUDE:

  • Customer Relations
  • Business Development
  • Capture Management
  • Opportunity/Pipeline
  • Team Building/Leadership
  • Relationship Building
  • Program Management
  • Technical (BS)
  • Client/Vendor Relations
  • IDIQ’s ($25M - 25B)
  • Revenue Increase 25%-50%
  • Contract Acquisition

WORK HISTORY:

Confidential

Program Manager

Responsibilities:

  • Successful execution of all phases of a large and multi-year capture efforts, including strategic planning, addressable market analysis, competitive analysis, teaming, pricing, and proposal for $10 -$25 Billion Dollar IDIQ opportunities.
  • Manage Capture and Teaming for each opportunity.
  • Review and select federal contract vehicles and identify requirements for contract participation to expand current IT portfolio.
  • Grow and build customer relationships within Federal agencies.
  • Proven track record of meeting or exceeding deadlines in a dynamic and agile working environment.
  • Identifying markets to expand medical IT portfolio and seek out new growth and capture $10B-$25B IDIQ contracts .
  • Exceeded current and previous year task opportunities by increasing the federal opportunities for BD pipeline to $25B.
  • Proactively meet work deadlines in a fast-paced, team-oriented environment providing task order dissemination and responses.

Confidential

Program Manager

Responsibilities:

  • Responsible for the management of all Civilian sector accounts and expansion of various programs/projects as well as new business opportunities.
  • Developed and implemented a coordinated strategy for broadening customer base and core competencies within civilian agencies, for existing and adjacent engagements.
  • Increased business opportunities by 25% to 50%.
  • Continually maintained and expanded a network of industry leaders, partners and prospects, focusing on the establishment and maintenance of strategic relationships.
  • Primary interface with customer obtaining understanding of customer needs, environment such as system integration of platforms and software applications for Data Management Center and Web development.
  • Set deadlines, priorities, assigned responsibilities and tasks through developing resource pool for various proposals.
  • Obtained customer information, gathered competitive data, and analyzed business and system requirements
  • Responsible for capturing and performing of new business in coordination with Business Development group.
  • Key contributor of proposal development, win themes, writing and executing including pricing strategies.
  • Worked with the Executive Management Team to insure that targeted program opportunities are integrated into the overall company strategy.
  • Developed Strategy and planning to manage existing programs and expand business opportunities at various federal agencies
  • Developed SOW/SOO/PWS's and implemented job descriptions for task assignments.

Confidential

Account Manager/Operations Management

Responsibilities:

  • Account Manager and IT Operations Manager for contract with responsibility to manage and grow account while overseeing daily activities for Confidential program system integration of platforms, software applications and development Production.
  • Performed account management and capture management providing business development strategy to increase opportunities by over 25% of the contract.
  • Built customer relations and gained customer confidence for additional opportunities.
  • Performed business development services, including the preparation and review of technical and cost proposals.

Confidential

Subcontract Program Manager

Responsibilities:

  • Program manager responsible for all subcontractors on various federal agency programs to meet all contractual requirements and compliance.
  • Provided vendor and subcontract management to pursue task orders.
  • Provided SOW and assigned labor categories.
  • Provided auditing and accounting procedures for $35M in materials and services for task order acceptance to increase accuracy and reduce time which meant savings in revenue dollars approximately a 22% reduction in overall cost.

Confidential

GSD Program Manager/Sales Telecommunications

Responsibilities:

  • Program manager for various federal agencies overseeing contracts, operations, implementation and customer satisfaction to ensure additional business opportunities.
  • Lead large complex delivery of client engagements providing design and implementation of successful business and technology solutions in SAP systems.
  • Customer relationship building and Cold Calling for Account sales
  • Obtained additional business opportunity in excess of $200M annually.
  • Concurrently received Sales Service Award for Excellence in Customer Service and Customer Relations for account expansion.
  • Developed procedures and processes to capture FTS2001 transition of services on the JCON Network which improved accuracy by 40% and staff time by 18%.
  • Set milestones and monitored adherence to program master plans and schedules.
  • Demonstrated ability in leading cross functional teams, including team-building and team-leadership.

Confidential

Program Manager

Responsibilities:

  • Provided Program management of all subcontracts for Confidential I.
  • Increased subcontractor scope for program through performance.
  • Managed subcontractor services and products to include negotiations and performance.
  • Acted as primary contact for teams and was responsible for meeting contractual compliance and commitments.
  • Proposal support for new task order opportunities.

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