SUMMARY:

• An experienced IT professional who leads successful programs, projects and enterprise - wide implementations.
• Solutions Development Global Delivery Management / HIM Business Process re-design DRP/BCP Business Intelligence and Analytics Master Data Management Integration and Interfaces Operations, Program, and Project management Resource Management Vendor Management
• Information Security Compliance Data Center Operations
• Outstanding record of leading large programs to implement new clinical, business systems and data warehousing projects
• Extensive Pre-sale and Pre-purchase experience in creating, evaluating and responding to RFPs and RFIs.
• Exceptional program and project management skills showcasing outstanding judgment, leadership and communication skills.
• Avoided $9M in additional costs by implementing a new documentation system on time.
• Increased annual earnings by $1M through licensing and maintenance from an enterprise archiving solution.

TECHNICAL SKILLS:

Languages/Tools: SSIS, .NET, JAVA, SQL, Informatica & WebSphere Business Integration (WBI) Message Broker & Initiate

Databases: SQL Server, Oracle and MYSQL

Tools: Microsoft Project, Microsoft Office Suite and JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

IT Delivery Manager

Responsibilities:

• Leading an enterprise-wide Consumer Data Remediation ( Confidential ) project for mastering the Member Portal User ID within Confidential Initiate Master Data Management ( Confidential ) to identify members Confidential a person level. It involves changes to the Member Portal in registration flows, login flows and member profile management. It also involves changes to the existing Person service and creation of new Member Profile Management Service. The Confidential - Enterprise Person Identifier ( Confidential ) application was revised to recognize new source records of Member Portal User ID. One-time batch file of all User ID profiles created from various data sources to load to Confidential /Initiate.
• Responsible to deliver a Wellness and Care Management (WCM) Future State Customer reporting and analytics platform leveraging data capabilities in the Healthcare Care Value (HCV) analytics environment. This involved the development of ETL data feeds from Enterprise Data Warehouse ( Confidential ).
• Successfully completed the implementation of a large Data Warehousing Program to create Medicare Advantage Clinical Program Data Mart (MA CPDM) to support CMS’s High Intensity Care Model ( Confidential ) initiative. This program consolidated MA claims data for facility, professional and pharmacy and the data for members, providers and supplemental. This required the design and development of many ETLs to extract data from various sources, load data into a staging environment, transform and collate data and finally to store the resulting high quality information in target system in three core subject areas - Person, Provider and Claims to support deriving other subject areas - Care Relationships, Encounters and Symmetry Risk Scoring. This provided a platform to build analytics reports such as Confidential eligible membership reports and many Confidential clinical and financial outcome reports.

Confidential, Detroit, MI

Program Manager

Responsibilities:

• Led the successful launch of OnStar Global Expansion to Mexico and Generation 10 Telematics with Confidential
• Implemented a new Salvage Collection interface between BRM and Confidential to recycle credit card declines resulting additional annual revenue of $12M per year.
• Responsible for expanding BRM for Europe implementation, deploying Single View 9.0 deployment and for a Data Center Transformation project.

Confidential, ANN ARBOR, MI

IT Projects Senior Manager

Responsibilities:

• Implemented an enterprise archiving solution to retire the legacy revenue cycle systems - Confidential HealthQuest and Confidential IDX applications were replaced by Confidential .
• Successfully led the implementation of an Enterprise Content Management System ( Confidential ) to replace Confidential FileNET with Confidential . Confidential was integrated and interfaced with Confidential Electronic Medical Records ( Confidential ) system to standardize document capture and viewing. Architecture changes were made to home-grown systems and over 125 million clinical document images were migrated.
• Successfully implemented Confidential KBMA system as a pilot of Bar Coded Medication Administration ( Confidential ) to improve patient safety by implementing a medication scan Confidential the point of medication administration which automatically documents the medication administration on the eMAR (Electronic Medication Administration Record).
• Successfully led the implementation of Confidential Infection Control System to increase patient safety, decrease costs and length of stay by decreasing occurrence of hospital acquired infections. Confidential improved care and reduced hospital drug costs while documenting the clinical and financial impact of pharmacists.
• Managed the implementation of Enterprise Master Provider Index to create a source of truth database and Master Data Management ( Confidential ) tools for healthcare providers. Managed the design, development, testing and implementation of complex web user interfaces, web services, batch processes and real-time HL7 interfaces.

Confidential, TROY, MI

IT Manager

Responsibilities:

• Architected processes and solutions and managed the implementation for mail room and data capture systems for several health insurance customers to reduce turnaround time, improve the quality of data output and images in claims processing. State the outcome of your work. How much efficiency or savings / improvements were attained
• Designed a data warehouse to store data captured from claims and managed the implementation of the information retrieval process to improve the data capture productivity by 12%.
• Elevated to the role of Project Manager and Architect to build several home grown systems and effective tools